Dennis B.

Export Administrator at ICAL International Customs And Logistics
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Contact Information
us****@****om
(386) 825-5501
Location
Valenzuela, National Capital Region, Philippines, PH

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Credentials

  • CargoWise Certified Operator
    WiseTech Academy
    Aug, 2023
    - Nov, 2024

Experience

  • ICAL International Customs And Logistics
    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Export Administrator
      • May 2023 - Present

      Order follow-up for clients Airfreight Operations Shipment tracking and status reporting Liaising with overseas agents Export job registration and bookings Strong focus on customer service Customer and agent quoting Rate negotiations with airlines Organizing transport Final billings Other duties as directed by Management Order follow-up for clients Airfreight Operations Shipment tracking and status reporting Liaising with overseas agents Export job registration and bookings Strong focus on customer service Customer and agent quoting Rate negotiations with airlines Organizing transport Final billings Other duties as directed by Management

  • eToro
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Financial Trader
      • Jun 2022 - Present

      •Research market to make informed investment decisions. •Technically analyses the market on a daily basis. •Execute long and short entries for personal account. •Research market to make informed investment decisions. •Technically analyses the market on a daily basis. •Execute long and short entries for personal account.

  • DB Schenker
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Customs Data Associate
      • Jun 2017 - Jun 2022

      Job Description: • Identify appropriate documents for Freight Forwarding requirements. • Process the documentation associated with the importation of ocean freight / air freight. • Process commercial documents for Customs data entry into Schenker software. • To ensure transhipment freight is processed in an effective and efficient way to minimize delays, and in accordance with Australia regulations. • To maintain communication with Schenker offices to facilitate the import of freight in accordance with the company policy. • To ensure customer enquiries are handled in a courteous and efficient manner, and to the clients satisfaction. • To ensure customer enquiries are handled in a courteous and efficient manner, and to the clients satisfaction. Achievements: • Top Performer • Perfect attendance • Quick win Project – Process Improvement October 2019 • High Five Award – October 2019 • Calmer of the Storm – April 2022 Show less

  • O.T.S. Australia P/L & O.T.S. Plus P/L
    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Data Entry Specialist LCB - Axiem Corporation
      • Sep 2014 - Jun 2017

      Job Description: • Compile and enter data from source documents into computer database, files and forms • Ensure accuracy of completed works at all times • Comply with data integrity and security policies • Provide customers with product and service information with the highest quality standard • Research any required information using available resources Achievements: • Team of the month - February 2016 - Axiem Corporation • Employee of the Quarter - 3rd Quarter 2015 - Axiem Corporation • Team of the month - March 2015 - Axiem Corporaton Show less

  • MBT International Freight Forwarder Inc.
    • Philippines
    • Import Documentation Clerk
      • Feb 2013 - Sep 2014

      Job Description: • Monitor and update status of shipments. •Prepares and processes import and export documentation according to customs regulations, laws, or procedures. •Notifies consignee / broker through phone, facsimile transmission or e-mail on status of shipments. • Create IFM/E-Manifest using E2M system in accordance to customs regulations, laws, or procedures. •Performs routine checking / filing of shipping documents to be used as proff of shipment transactions and for tracking purposes in compliance with ISO Standards. •Performs such other duties and responsibilities analogous or related to and/or implied from the above enumeration and responsibilities. Show less

  • Dynamic Outsource Solutions 1, Inc.
    • Philippines
    • Customer Care Representative
      • Jul 2012 - Feb 2013

      Job Description: 1. CALL MANAGEMENT/ACCURACY • Provide complete and accurate information to customers. • Maintain required and set Service Levels and Quality Standard. • Acquire detailed customer data to facilitate seamless processing of requests. • Provide first level resolution on customer requests within prescribe call flow. 2. CUSTOMER MANAGEMENT • Maintain on-line telephone courtesy throughout transaction. • Ensure responsiveness on all types of of customer requests. • Dictate transaction flow and maximize call duration for an ideal period. • Offer best option to customers when resolving customers concerns. 3. TRAINING • Attend mandated training for both personal and professional growth. • Attend pre-work briefings to be assured of updated information. Show less

  • Ekonek Pilipinas Inc.
    • Philippines
    • Help Desk Specialist
      • Feb 2011 - Jul 2012

      Job Description: • Attend all concern of clients via Phone call, E-mail, Skype and live support in all system catered by Ekonek Pilipinas Inc. such as PSAD, e2m Customs, eIPS, eTAPS/eIAS, AEDS Web for Subic and AFAB, EEDS for Clark, AEDS Web PEZA, VASP Web Reports, and VASP PPA. • Accommodate support on electronic lodgement of entries in E2M, PSAD/EACTS, Web-applications like AEDS Web PEZA, AIP, ETAPS, EEDS, AEDS Web for AFAB and Subic. • Assist all clients on technical support via team viewer in installation of JAVA JRE 6 update 12 and lodgment of their Manifest and Way bills, Entries, and Export declarations. • Process Enrollment of clients for Forwarders, Brokers, Importers and Exporters in E2M, PSAD/EACTS, EEDS, AIP, and ETAPS system. • Process deletion of Bill of Lading/Airway Bill of Lading through Job Request form. • Conduct Hands on Training to Brokers & prospective clients in all system catered by. EKONEK. • Monitor lodgement of all clients. Show less

Education

  • PMI Colleges Quezon City
    Bachelor of Customs Administration, Logistics, Materials, and Supply Chain Management
    2006 - 2010

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