Experience

Pro Sulum, LLC

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Virtual Assistant

  • May 2022 - Present



Cosmotech Philippines Inc.

• Makati, National Capital Region, Philippines

• Customer Care Staff/Receptionist

  • Jan 2019 - May 2019

  *Serves visitors by greeting, welcoming, and directing them appropriately. *Informs visitors by answering or referring inquiries. *Summarizing reports of collected surveys form from guests and clients. *Organizing and handling files. *Maintains security and telecommunications system. *Monitoring logbook, and issuing visitor badges. *Keeps a safe and clean reception area by complying with procedures, rules, and regulations. *Serves visitors by greeting, welcoming, and directing them appropriately. *Informs visitors by answering or referring inquiries. *Summarizing reports of collected surveys form from guests and clients. *Organizing and handling files. *Maintains security and telecommunications system. *Monitoring logbook, and issuing visitor badges. *Keeps a safe and clean reception area by complying with procedures, rules, and regulations.



Pearl Garden Hotel

• Philippines
• Hospitality
• 1 - 100 Employee

• Guest Service Executive

  • Apr 2016 - Oct 2017

  *Handling payments. Inform customers about payment methods and verify their credit card data. *Register guests collecting necessary information like contact details and exact dates of their stay. *Answer multi line phone. *Booking of rooms personal and thru phone. *Preparing night audit. *Perform guest check in and check out. *Provide information about our hotel, available rooms, rates and amenities. *Respond to clients’ complaints in a timely and professional manner. *Maintain updated records of bookings and payments. *Remain calm under pressure. *Safeguard guest information Show less



Longwood Garden Hotel

• Pasay, National Capital Region, Philippines

• Human Resources Assistant

  • Jul 2014 - Apr 2015

  *Preparing the payroll of employees. *Handling the Government mandated Benefits. *Providing exam and conducting initial interview. Compiling and updating employee records (hard and soft copies). *Providing clerical and administrative support to *Human Resources executives. *Preparing the payroll of employees. *Handling the Government mandated Benefits. *Providing exam and conducting initial interview. Compiling and updating employee records (hard and soft copies). *Providing clerical and administrative support to *Human Resources executives.