Marcella Janczewski

Client Relations & Marketing Coordinator at CaribMedia NV
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Contact Information
us****@****om
(386) 825-5501
Location
Aruba, AW
Languages
  • English Native or bilingual proficiency
  • Dutch Professional working proficiency

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Bio

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Experience

    • Aruba
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Client Relations & Marketing Coordinator
      • Nov 2016 - Present

      Web development, software development and internet marketing company. Operators of VisitAruba.com (leading travel destination website for Aruba), ArubaRealEstate.com and ArubaRestaurants.com. Web development, software development and internet marketing company. Operators of VisitAruba.com (leading travel destination website for Aruba), ArubaRealEstate.com and ArubaRestaurants.com.

    • Sales Representative
      • Nov 2015 - Nov 2016

    • United States
    • Hospitality
    • 700 & Above Employee
    • Front Desk Agent
      • May 2014 - Nov 2015

      Front Desk Agent responsible for international guest reception, customer service and satisfaction. •Process guest check-ins •Follow up with guests regarding any problems •Process all check-outs including resolving any late and disputed charges •Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy •Guest interaction and support, i.e. financial transactions and assistance •Review shift logs/daily memo books and document pertinent information in logbooks •Financial accountability for shift transactions; balance and drop receipts according to Accounting specifications •Assist Pre Arrival Specialists with contacting guests prior to and during their stay (regarding reservation requests) •Assist staff with expediting problem payments Show less

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Administrative Technician, Dept. of Communications and Community Outreach
      • Apr 2013 - Apr 2014

      Supported the Business & Community Partnerships office. The B&CP office develops, promotes, and coordinates efforts between the business community and the schools to create and foster relationships beneficial to both the school division and community. • Supported the Coordinator of B&CP office • Assisted in coordinating three major annual events • Maintained and publicized donations web portal • Updated databases and partnership lists • Edited FCPS website • Liaison support for Superintendent’s Business & Community Advisory Council monthly meetings Show less

    • Hospitality
    • 700 & Above Employee
    • Greeter (POV Lounge & Terrace)
      • Feb 2011 - Mar 2013

      W Hotel DC W Hotel DC

    • Retail Apparel and Fashion
    • 100 - 200 Employee
    • Stylist Associate
      • Sep 2010 - Jan 2011

    • Administrative Assistant to Vice President
      • Jan 2010 - May 2010

    • Administrative Assistant Intern
      • May 2009 - Jan 2010

    • Office Administrator
      • May 2005 - Jan 2009

Education

  • Christopher Newport University
    Bachelor of Art, Communications (Major) Sociology (Minor)
    2005 - 2010

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