April Roy

Dealership Accountant at Moncton Honda
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Contact Information
us****@****om
(386) 825-5501
Location
New Brunswick, Canada, CA
Languages
  • English Full professional proficiency
  • French Native or bilingual proficiency

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Experience

    • Canada
    • Automotive
    • 1 - 100 Employee
    • Dealership Accountant
      • Jul 2019 - Present

  • Johnson Accounting
    • Moncton, New Brunswick
    • Accounting Technician
      • May 2018 - Jul 2019

  • TRC Manufacturing
    • Dieppe, New Brunswick
    • Office Manager
      • Aug 2014 - Feb 2016

      •Administration. Maintained office services by designing, implementing and organizing office operations and procedures; preparing time sheets for payroll; controlling correspondence; designing filing systems such as record management; assigning and monitoring clerical functions. •Account Receivable/Payable. Duties included month end billing, reporting and reconciliation of invoices. •Inventory control management and reconciliation. Monitored and maintained inventory levels; processed purchase orders; tracked orders and investigated problems. Performed physical count of inventory, and reconciled actual stock count to computer-generated reports. Received, unpacked, re-stocked items as necessary; labeled shelves. Processed and approved invoices for payment. •Health and Safety Advisor. Carried out risk assessments and considered how risks could be reduced; outlined safe operational procedures which identify and take account of all relevant hazards; carried out regular site inspections to checked policies and procedures were being properly implemented; led in-house training with managers and employees about health and safety issues and risks; keeping records of inspection findings and producing reports that suggested improvements; recording of incidents and accidents and producing statistics for managers; ensuring the safe installation of equipment; managing and organizing the safe disposal of hazardous substances, e.g. used oil; advising on a range of specialist areas, e.g. fire regulations, hazardous substances, noise, safeguarding machinery and office equipment. Show less

    • Canada
    • Automotive
    • 1 - 100 Employee
    • Finance Manager
      • 2013 - 2014

      •Determined customer’s desire/need for automobile financing by interviewing customer; exploring payment options. •Verified automobile purchase information by reviewing sales contract data; conferring with sales department; making adjustments as needed. •Determined customer creditworthiness by studying customer credit application; obtaining credit reports; analyzing information; comparing customer evaluation to organization standards; searching for lenders in information system; forwarding applications to lenders; conferring with loan underwriters and loan processors; obtaining stipulations when required; approved or rejected loans. •Prepared transaction documents by completing loan agreements, vehicle registration, and related documents. •Confirmed automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customer; ensuring understanding of content. •Sold products and services by reviewing desire/need for automobile insurance, credit insurance, extended warranties, anti-theft devices, appearance protection packages, etc.; explaining options, provisions, and premiums. •Maintained dealership reputation by building and maintaining customer rapport; answering questions; providing information; resolving discrepancies and dis-satisfactions; maintaining a satisfactory Customer Satisfaction Index; complying with federal, state, and local regulations; helping others comply. •Maintained customer confidence and organization stability by keeping information confidential; helping others comply. •Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Show less

    • Oil and Gas
    • 700 & Above Employee
    • AR DCP
      • 2007 - 2014

      Team Lead •Developed, trained, supported, coached and assisted a staff of 10 in 3 lines of business on Global/Local processes, customer disputes, delinquency, and process improvements in order to identify root causes and action items. •Practiced and promoted safety, control's integrity, customer care, efficiency and continuous process improvement. •Supported other team members and supervisor during peak call activity, vacations and absences. •Assigned activities and service requests were acted upon in a timely manner. •Assisted with special projects assigned by management. •Prepared monthly reports by meeting with team to discuss past due items, root cause analysis, resolution and targeted goals to ensure delinquency is resolved timely. Ensured report was accurate and processed timely, which was presented to management. Reported results to team for target strategies, collection and training purposes. Account Receivable •Responsible for invoice accuracy until customer payment is received timely. •Managed accounts receivable, according to escalation process, for customer base and executed dunning process; provided month-end reconciliation of transactions with supporting data. •Proactively called customers to ensure invoice accuracy and timely payment. •Assessed credit requirements; distinguished non-routine collection situations vs. inability to pay. •Communicated daily with Credit Analysts regarding collection issues, payment trends, pertinent customer information and payment irregularities; monitored credit high level alarms to minimize the number of customers that were blocked, and worked with Credit and Sales to resolve credit limit issues in a timely manner. •Created, hosted and actioned monthly delinquency report/meetings with team/Sales/Management resulting in overall enhanced communication, improved delinquency, faster response time and flawless execution of customer service. Show less

    • Canada
    • Hospitality
    • 400 - 500 Employee
    • Purchasing Coordinator
      • 2004 - 2007

      Purchasing Coordinator -Identified Westmont’s purchasing requirements and met those needs by paying close attention to market trends, vendor pricing, delivery options while keeping in mind the company’s cost reduction plan. -Negotiated prices and service policies with suppliers on both a regional and international level. -Recommended new vendors based on product quality, pricing and service available. -Ensured the Purchasing Department’s financial accountability by keeping an eye on expenses, double-checking accuracy of all purchase orders, monitoring vendor pricing, implementing spot checks on invoices and by making sure set departmental budgets were adhered to. -Monitored vendor product and service levels by requesting customer feedback on quality and performance. -Recommended action plans and implemented changes where product or service levels were not compliant with vendor contracts. Resolved conflicts and disputes stemming from such by investigating and taking action accordingly. -Coordinated the scheduling of “Just in Time”, daily, weekly, monthly freight shipments. Selected Accomplishments: -Oversaw $20 million refurbishment project of a newly acquired 5 Star hotel property located in Cancun, Mexico. -Led a team of two designers based in the United States and coordinated from home base all vendor and product selections, shipping, delivery and installation of such. -Improved the company’s bottom line by consolidating the purchasing activities of 120 hotel/motel properties owned by Westmont Hospitality Group distributed across Canada. This was accomplished by forecasting product and customer needs, communicating those needs to the vendors and by ordering in bulk; which resulted in significant overall savings in labor and freight costs. -Promoted to Purchasing Coordinator by demonstrating strong time management skills, a high level of flexibility and industry knowledge while working as the Administrative Assistant in the Purchasing Department. Show less

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Volunteer
      • 2001 - 2003

Education

  • Oulton College
    Diploma, Business Accounting/Payroll
    2017 - 2018
  • Sheridan College Oakville
    Principles of Buying Certificate, Purchasing, Procurement/Acquisitions and Contracts Management
  • Tourism Industry Association of Moncton, N.B
    Tourism Careers for Youth/National Program, Customer Service
  • Dale Carnegie Training
    Dale Carnegie Course, Effective Communications and Human Relations/Skills for Success
  • BKM Research and Development Inc.
    Multimedia Communications Diploma, Web Page, Digital/Multimedia and Information Resources Design
  • Harrison Trimble High School
    High School

Community

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