Customer Experience Advisor

• Feb 2023 - Present

Founder, Bookmaker, Digital Printer

• Jul 2017 - Present

Quiet Pages Press is my personal project of working with artists to produce high quality, handmade. small edition books, as well as archival fine art prints. • Fine art printing (freelance) on archival materials • Crafting handmade artist books (freelance) from archival materials • Collaborating with artists to make their personal projects come to life • Social media management to promote/showcase new and upcoming projects and merchandise • Vending at art book fairs, sale of books, merchandise, and photographic prints Show less

Studio Assistant

• Oct 2022 - Feb 2023

● Handling of fine art prints ● Hand-trimming fine art prints to job-specific dimensions ● Expert skill in packaging fine art prints, canvas prints, books, and other materials to ensure safe delivery ● Setting up domestic and international artwork shipments ● Daily email and phone correspondence with new and existing clients: This includes explaining how the studio operates, available paper and mounting choices, etc. ● Reviewing proof prints with clients before final prints ● Work with a small team in order to efficiently meet client deadlines Show less

Studio Manager

• Jan 2022 - Oct 2022

● Daily email and phone correspondence with new and existing clients ● Placing orders for studio: Paper, inks, supplies, equipment ● Expert retouching and tonal correction of images to the artist’s established style and specific interpretation to create a print-ready file ● High resolution scanning of 2D artworks ● Extensive experience in creation of archival pigment prints (standard and large format) of photographs for exhibition, portfolios, and clients ● Expert skill in packaging fine art prints, canvas prints, books, and other materials to ensure safe delivery ● Work with a small team in order to efficiently meet client deadlines Show less

Building Administrator

• Jun 2021 - Dec 2021

Receptionist

• Oct 2020 - Dec 2021

• Greetings employees, clients, freelancers, etc. upon entering the building• Assisting with check-ins• Transferring phone calls to the appropriate party• Communicate the company values and brand• Customer service; Phone call and email interactions • Managing employee accounts and issuing ID badges• Assisting with day-to-day administrative tasks

Retail Sales Advisor

• Nov 2019 - Oct 2020

• Assisting customers in styling of glasses • Inputting and updating customer information (prescriptions, saved addresses, etc.) in their Warby Parker accounts • Completing customer checkouts for purchase of glasses, contact lenses, and accessories • Schedule customer appointments for eye exams • Greeting customers as they enter the store • Communicate the company values and brand

Customer Experience Main-Line Advisor (Remote)

• Aug 2020 - Sep 2020

• Placing manual orders online through internal administration platform • Inputting and updating customer information (prescriptions, saved addresses, etc.) in their Warby Parker accounts • Assisting customers with existing orders, returns and exchanges, lens replacements, and other inquiries via telephone and email communication • Communicating with eye doctors to retrieve customers’ prescription

Digital Technician

• Jan 2019 - Oct 2019

• Capture of loose and bound paper materials according to client specifications and company standards. • Careful handling of client materials, sometimes rare or fragile • Perform quality assurance inspection of digital images, ensuring that the images are up to standards and do not contain any errors. • Image modification such as rotating, cropping, de-skewing • Metadata collection • Capture of loose and bound paper materials according to client specifications and company standards. • Careful handling of client materials, sometimes rare or fragile • Perform quality assurance inspection of digital images, ensuring that the images are up to standards and do not contain any errors. • Image modification such as rotating, cropping, de-skewing • Metadata collection

Volunteer - Collections Department

• Nov 2018 - Feb 2019

Consultant

• Oct 2018 - Jan 2019

• Photographing paintings of varying sizes • Downloading, organization, and post-production of digital images of paintings • Use of ArtBinder database to organize and identify individual paintings by the artist • Photographing paintings of varying sizes • Downloading, organization, and post-production of digital images of paintings • Use of ArtBinder database to organize and identify individual paintings by the artist

Studio Assistant and Archivist

• Feb 2014 - Jan 2019

• Proper handling and storage of silver gelatin prints and archival pigment prints • Downloading and [digital] filing of digital photographs • Assistance in creating an extensive collection of silver gelatin prints, negatives, and ephemera spanning through the artist’s entire career • Identifying, coding, archiving, and organization of vintage silver gelatin prints and negatives • Retrieving, scanning, and [digital] filing of images from original negatives • Tonal correction of images to the artist’s established style and specific interpretation • Extensive experience in creation of archival pigment prints (standard and large format) of photographs for exhibitions, portfolios, and clients • Design and assistance in design of artist monographs and personal photography book projects • Expert skill in packaging fine art prints, books, and other materials to ensure they are delivered safely and in perfect condition • Daily correspondence with important figures and clients such as gallerists, dealers, various levels of museum staff, publications, agencies, etc. • Work with a small team in order to efficiently perform whatever tasks are necessary • Occasionally assisting the artist on assignment shoots Show less

Gallery Intern

• Feb 2017 - Jun 2017

• Scheduling members/non-members for classes, workshops, and artist lab time • Telephone correspondence to inform callers about education programs, gallery news, and other ongoing events within the organization • Use of Salesforce database software to add new member records, update existing member records, input grant application documents (past, present, and future) • Assisting with day to day gallery tasks while maintaining an organized and presentable workspace • Greeting gallery guests Show less

Consultant

• Jun 2015 - Jul 2015

• Assisting with day to day tasks • Digital file organization • Assisting with day to day tasks • Digital file organization

Traditional and Digital Darkroom Monitor

• Sep 2012 - Dec 2014

• Mixing various necessary chemicals for film and print developing • Replacing inks for digital printers• Routine cleanings and maintenance of digital printers• Keeping stock of chemicals and darkroom equipment • Maintaining a clean and organized darkroom and digital lab workspace • Assisting students with film and print developing• Assisting students with digital printing

Equipment Cage Monitor

• Sep 2012 - Dec 2014

• Creation of a detailed database of all photography equipment owned by the university • Checking equipment in and out to students • Maintaining a clean and organized equipment storage space • Maintaining a clean and organized photography/lighting studio space