Experience

West Genesee School District

• United States
• Education Management
• 200 - 300 Employee

• Local Area Network Technical Support Specialist

  • Aug 2022 - Present

  Camillus, New York, United States



Frontier Central School District

• United States
• 1 - 100 Employee

• Microcomputer Technical Support Specialist

  • Nov 2021 - Aug 2022

  Hamburg, New York, United States Provided technology support to the staff and faculty of the district with primary focus on the High School, and two of the four elementary schools. Troubleshooted and repaired Chromebooks including replacing broken screens and keyboards. Updated and managed Chromebooks in Google Admin. Imaged and managed Windows based laptops in Microsoft InTune. Troubleshoot and resolve connection, login and printer connection issues. Supported Chromebooks, MAC desktops and… Show more Provided technology support to the staff and faculty of the district with primary focus on the High School, and two of the four elementary schools. Troubleshooted and repaired Chromebooks including replacing broken screens and keyboards. Updated and managed Chromebooks in Google Admin. Imaged and managed Windows based laptops in Microsoft InTune. Troubleshoot and resolve connection, login and printer connection issues. Supported Chromebooks, MAC desktops and MacBooks, Windows desktops and laptops as well as various types of Smart Boards and video projectors. Reason for Leaving: To pursue an identical opportunity that has always been a dream allowing my return to my original hometown near Syracuse, NY. Show less



Global Concepts Charter School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• (Part Time) Microcomputer Specialist

  • Oct 2021 - Nov 2021

  Lackawanna, New York, United States Provided on-site technology related support to the faculty and students at the Kindergarten through Grade 8 school as well as the High School and a Fine Arts Center. Troubleshooted Chromebook power up and login issues, Windows laptop network connectivity issues as well as printing and application support. Reason for leaving: To pursue a similar but full-time position of greater responsibility and higher pay.



Endeavor Health Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Technical Support Specialist

  • Jan 2021 - Jan 2021

  Cheektowaga, New York, United States Provided on-site technical support to mental health counselors, physicians, doctors and staff at 9 clinics around the Buffalo area including the City of Buffalo. Reason for leaving: Job responsibilities changed from the time of hire to the time of performing the work. The result was not a good fit. It has been a valuable learning experience for me.



ERIE 2-CHAUTAUQUA-CATTARAUGUS BOCES SCHOOL DISTRICT

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Personal Computer Specialist

  • Jul 2020 - Jan 2021

  Chautauqua Lake Central (Mayville, NY) & Cassadaga Valley CSD (Sinclairville,NY) Provided on-site technology support to the faculty, staff and students of Chautauqua Lake Central (2 days a week) and helped with various projects at Cassadaga Valley CSD (3 days a week). Reason for leaving: To pursue a more challenging position in the private sector.



DCMO BOCES

• Computer Technician

  • Sep 2019 - Nov 2019

  Norwich, NY; Walton, NY; Oxford, NY Provided on-site technology support to the staff, faculty and students of Walton High School (Walton, NY; 4 days a week) and to the faculty, staff and students of Oxford Middle School (Oxford, NY; 1 day a week). Reason for leaving: To return home for sudden personal family reasons.



Williamsville Central Schools

• United States
• Primary and Secondary Education
• 400 - 500 Employee

• Computer Support Technician

  • Dec 2016 - Sep 2019

  Williamsville, New York Provided on-site technology support to the faculty, staff and students of two of the district's six elementary schools. Contributed to several accomplishments that received praise and recognition by the faculty of one of the schools by developing a custom graphical Windows based start up launcher to help the Kindergarten and first grade students open applications and websites from their desktops. Reason for leaving: To pursue a more challenging position of higher responsibility and… Show more Provided on-site technology support to the faculty, staff and students of two of the district's six elementary schools. Contributed to several accomplishments that received praise and recognition by the faculty of one of the schools by developing a custom graphical Windows based start up launcher to help the Kindergarten and first grade students open applications and websites from their desktops. Reason for leaving: To pursue a more challenging position of higher responsibility and higher pay. Show less



State University of New York College at Buffalo

• United States
• Higher Education
• 1 - 100 Employee

• Student

  • 2014 - 2016

  Buffalo, New York, United States Studying to complete my Bachelor of Science in I.T. (Computer Information Systems).



ICC Compliance Center Inc

• United States
• Packaging & Containers
• 1 - 100 Employee

• Marketing/Web Designer Intern

  • May 2013 - Dec 2013

  Niagara Falls, NY Primary responsibility involves updating company website with new products according to the new product catalog as well as updating/editing products in the online store. Reason for leaving: Internship ended after being extended twice.



Erie Community College

• United States
• Higher Education
• 700 & Above Employee

• Student

  • 2011 - 2013

  Williamsville, New York, United States Completing Web Page Design Certificate leading into Associates of Applied Science in Information Technology degree.



Great Lakes Electronic Distributing

• United States
• Computer Hardware
• 1 - 100 Employee

• Web Developer

  • Sep 2009 - Oct 2010

  Responsible for all the development behind getting the new company website done. I improved my knowledge on HTML and XHTML as well as quickly learned CSS (2.0) and basic ASP programming to help me develop the company website. After completion of the website and the launch of it (on March 18, 2010), I continued to maintain and handle all the website updates right up until the company was forced to close up due to economic reasons. This experience has taught me a lot and I have gained… Show more Responsible for all the development behind getting the new company website done. I improved my knowledge on HTML and XHTML as well as quickly learned CSS (2.0) and basic ASP programming to help me develop the company website. After completion of the website and the launch of it (on March 18, 2010), I continued to maintain and handle all the website updates right up until the company was forced to close up due to economic reasons. This experience has taught me a lot and I have gained valuable insight and knowledge on designing websites that I hope I will once again be able to continue in this line of work in the future. Reason for leaving: Company closed at the end of 2010 after being acquired by an out of state corporation.

• Computer Technician / Inventory Control

  • Aug 2002 - Oct 2010

  Originally hired as the lead assembler building high-end rackmount server systems for a multi-million dollar account but also helped with normal assembly on desktop systems. When we unfortunately lost that account, I moved into the full-time position of Parts Pull manager where I was responsible for managing and pulling all the individual computer parts for assembly. I still helped with computer assembly in addition to several other areas of the business as needed.


TOYS "R" US
• United States
• Retail
• 700 & Above Employee
• Stock Clerk

  • 1997 - 2003