Experience

Directors Guild of Canada - Ontario

• Canada
• Movies, Videos, and Sound
• 300 - 400 Employee

• Accountant

  • Apr 2022 - Present

  Toronto, Ontario, Canada Complete data entry, processing of cheques, filing, auditing petty cash envelopes and other duties assigned by the Production Accountant.



4AM Film Studios

• Production Coordinator

  • Jan 2021 - Present

  Toronto, Ontario, Canada Set up the production office, organize equipment, supplies and staff. Coordinate travel, accommodation, work permits and visas for cast and crew. Distribute shooting schedules, crew and cast lists, scripts and script revisions.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Credit Specialist (Bilingual)

  • Apr 2020 - Sep 2020

  Toronto, Ontario, Canada • Negotiate, collect and resolve accounts using persuasive communication skills and a consultative approach to encourage future card usage. • Utilize my negotiation and influencing abilities by offering Small Business and Consumer customers’ solutions using products and services from the American Express Portfolio. • Make Quality decisions on all Cases leveraging a variety of tools and strategies • Reduce Credit Losses • Collect on Past Due accounts while mitigating… Show more • Negotiate, collect and resolve accounts using persuasive communication skills and a consultative approach to encourage future card usage. • Utilize my negotiation and influencing abilities by offering Small Business and Consumer customers’ solutions using products and services from the American Express Portfolio. • Make Quality decisions on all Cases leveraging a variety of tools and strategies • Reduce Credit Losses • Collect on Past Due accounts while mitigating risk • Handle high-volume of inbound/outbound calls on past due and current accounts in a dialer environment while following established credit procedures. Show less



Minutes Solutions Inc.

• Canada
• Writing and Editing
• 1 - 100 Employee

• Minutes Taker

  • Feb 2019 - Sep 2020

  Toronto, Canada Area Provide in-person minutes taking services for Condominium Corporation board meetings in the GTA.  Summarize the important discussions, action items, decisions and motions of meetings.  Edit and format the minutes according to Minutes Solutions standards and guidelines.



iFLY Canada Indoor Skydiving

• Canada
• Events Services
• 1 - 100 Employee

• Operations Manager

  • Sep 2015 - Dec 2017

  Ontario, Canada Reporting to the VP of Marketing and Communication, I was responsible for ensuring the facility is well managed in a manner that contributes to the achievement of business objectives established through annual operating and revenue plans.  Staff management, including monitoring sales goals achievement, customer service excellence, scheduling, onboarding, hiring and maintaining a positive workplace culture.  Ensure marketing strategies and promotions are communicated to the staff and… Show more Reporting to the VP of Marketing and Communication, I was responsible for ensuring the facility is well managed in a manner that contributes to the achievement of business objectives established through annual operating and revenue plans.  Staff management, including monitoring sales goals achievement, customer service excellence, scheduling, onboarding, hiring and maintaining a positive workplace culture.  Ensure marketing strategies and promotions are communicated to the staff and strategically placed in the building.  Coordinate team-building events and create incentives  Coordinate with contractors for building repairs and maintenance  Oversee and maintain expense reports and invoices  Improve customer experience through relationship building with return customers.  Maintain a positive relationship with key internal and external stakeholders and ensure.

• Customer Service Manager

  • Mar 2014 - Sep 2015

  Ontario, Canada Worked closely with staff and management to promote a strong work ethic, excellent customer service skills and the achievement of sales goals.  Staff management, including implementing sales programs and continued staff training.  Customer service, including preventing customer service related issues and maintaining customer service excellence.  Coordinate release of customer incentive programs.  Contact return customers to utilize their gift vouchers to ensure a high return… Show more Worked closely with staff and management to promote a strong work ethic, excellent customer service skills and the achievement of sales goals.  Staff management, including implementing sales programs and continued staff training.  Customer service, including preventing customer service related issues and maintaining customer service excellence.  Coordinate release of customer incentive programs.  Contact return customers to utilize their gift vouchers to ensure a high return volume  Coordinate customer events and activities



iFLY Montréal Chute Libre Intérieur

• Canada
• Spectator Sports
• 1 - 100 Employee

• Accounting Clerk

  • Mar 2012 - Apr 2014

  Delson, Quebec ACCOUNTING CLERK, SKYVENTURE MONTREAL Assisted the controller in processing payroll and payables. Prepared monthly and yearly financial statements, completed bank reconciliations and cost reports.  Administrative support, including answering phones and organizing emails  Preparation of financial statements and income tax statements  Preparation of cost reports, budget documents and budget updates  Processing invoices, payables and payroll documents

• Customer Service Representative

  • Apr 2009 - Mar 2012