Experience

TSG Security

• United States
• Security and Investigations
• 1 - 100 Employee

• Director of Business Systems and Administration

  • Oct 2017 - Present

  Rochester, New York Area Managed selection, configuration, and implementation of the ConnectWise Manage Professional Service Automation (PSA) software. Became the ConnecWise Administrator and process expert in all aspects of the system. Executing business process improvements to migrate from labor intensive paper-based system to digital processes adding KPIs and customer feedback processes.



R A Gammons Consulting

• Sole Proprietor

  • Jul 2016 - Oct 2017

  Rochester, New York Area • Part-time business consulting with Tour Blend Solutions, LLC a software startup focused on supporting on-site tourism with digital content. • Business consulting with TSG Security, a physical security value added re-seller that helps their customers protect people and property. See TSGsecurity.com. • Part-time business consulting with ABLE, a health and wellness startup company. See ABLE.family.



Eastman Kodak Company

• Manufacturing
• 700 & Above Employee

• Director of Product Management, Brand Protection Solutions

  • Apr 2013 - Jun 2016

  Rochester, New York Area Responsible for defining product portfolio, commercialization, pricing, channel development, and sales enablement for anticounterfeit and antidiversion products • Developed comprehensive business situation analysis and strategy • Developed product pricing for all products and pricing tool for salespeople • Led monthly sales forecasting and began sales partner program • Established commercialization process rigor while commercializing several new products

• Director, Commercialization and Standards, Kodak Services for Business

  • Jan 2012 - Apr 2013

  Rochester, New York Area Responsible for designing and establishing the work processes in Kodak Services for Business. KSB is a new and rapidly changing business within Eastman Kodak company which is creating new service offerings and is going to market in countries all over the globe. Work processes include Commercialization, Strategy, Project Management for Client Delivery, Training, and Collaboration.

• Director Operations Excellence, Enterprise Services and Solutions

  • Jun 2011 - Jan 2012

  Rochester, New York Area Commercialization Management, Services Commercialization, Strategy Development, bringing order to complex business problems.

• Director, Maintenance and Support, Design2Launch Systems

  • Oct 2010 - Jun 2011

  Stamford, CT Establishing Maintenance and Support processes, roles, and tools for rapidly growing software business

• Director, Solutions Lifecycle Management, Kodak Solutions for Business

  • Jan 2009 - Oct 2010

  Rochester, New York Area Worked with General Manager to launch this new consulting-based business within Kodak. Led team to develop infrastructure to support the consulting business model. Defined the process for solution commercialization. Led the creation of new solutions in some cases and coached people who led others.

• Strategy and Business Planning, Document Imaging SW and Solutions

  • Oct 2008 - Jan 2009

  Rochester, New York Area Managed process for making strategic choices for the business. Managed financial models for growing the business then for budgeting and tracking.

• Director of Product Development Process, Graphic Communications Group

  • Aug 2004 - Oct 2008

  Rochester, New York Area Business Strategy Development; Product Development Process Improvement; Project Management; Special Projects; Financial Analysis

• Corporate Product Delivery Process Manager

  • Sep 2000 - Aug 2004

  Rochester, New York Area Worked at a corporate level to implement a consistent product delivery process (Product Strategy, Commercialization, Metrics, Business Decision Making)

• Unit Director - Various Engineering Positions - CAD/CAM/CAE

  • Jun 1982 - Sep 2000

  Rochester, New York Area Various positions leading Mechanical CAD/CAM support and training. Led software development of CAD/CAM/CAE ancillary tools for internal use. Led team providing Engineering Analysis within the company. Served as the Kodak focal point for Mechanical CAD/CAM/CAE tool standardization and purchasing.