Lucy H.
Instructional Assistant at The Center: Resources for Teaching and Learning- Claim this Profile
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Bio
Experience
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The Center: Resources for Teaching and Learning
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United States
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Education Management
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1 - 100 Employee
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Instructional Assistant
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Oct 2019 - Present
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Freelance Graphic Designer
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2018 - Present
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Student Aide
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Nov 2015 - Sep 2019
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Temporary Evening Office Assistant
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Jul 2017 - Dec 2017
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Xylem
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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International CSR
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Mar 2007 - Apr 2014
Contract review of new purchase orders. Entered orders accurately into main database due to strong communication with customers and avid attention to detail. Manually scheduled purchase orders based on material and component availability and customer urgency. Expedited orders per customer requests. Resolved shipment errors by coordinating with the Shipping Department to check the claim against our inventory. Credits and debits are then issued by customer service as needed, to balance Xylem's inventory and books dependent on the outcome of the shipment error claim. Led, organized and participated in various projects such as large order tracking meetings for high visibility, high value orders. Requested Free Trade Agreements Managed orders post entry, such as editing and filing as needed, which requires organizational and good note taking skills. Show less
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International Customer Service Representative
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Jul 2007 - Mar 2014
§ Contract review of new purchase orders.§ Entered orders accurately into main database due to strong communication with customers and avid attention to detail.§ Manually scheduled purchase orders based on material and component availability and customer urgency.§ Led, organized and participated in various projects such as large order tracking meetings for high visibility,high value orders.
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OpenText
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Canada
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Software Development
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700 & Above Employee
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Facilities Administrator
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Jul 2000 - Jul 2005
Organized, managed and communicated administrative tasks for daily services and meetings. Worked with all phases of Microsoft Office including Word, Excel, PowerPoint, Visio, plus Open Text's proprietary software: Livelink. Managed and maintained office and kitchen supplies for an office of over a hundred employees. Worked on the duties of the receptionist when the company receptionist was not present, while maintaining daily duties of facility administrator. Managed inventory of office and kitchen supplies which involved working closely with vendors for re-order process. Routed calls and special inquiries to multiple departments which required strong communication skills. Handled special projects for the Office of the President, Marketing, Development, and Human Resources. Show less
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Facilities Manager
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Jul 2000 - Jul 2005
§ Organized, managed and communicated administrative tasks for daily services and meetings.§ Worked on the duties of the receptionist when the company receptionist was not present, while maintainingdaily duties of facility administrator.§ Managed inventory of office and kitchen supplies which involved working closely with vendors for re-order process.§ Handled special projects for the Office of the President, Marketing, Development, and Human Resources.
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Education
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Harper College
Associate of Arts and Sciences (AAS), Graphic Arts Technology -
Harper College
Associate's degree, Graphic Design