Experience

RealSelf

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success Manager

  • Oct 2020 - Present

• Advisor

  • Mar 2020 - Oct 2020



Kindred at Home

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Account Executive

  • Sep 2017 - Dec 2019

  - Exceeded sales target 4 quarters at 100% and and 2 quarters exceeding at 120% to goal - Responsible for the building, designing, and implementing successful full-cycle sales strategies within a market - Built consistent clientele through exhibiting industry knowledge, delivering value, and effective follow up - Worked alongside Kindred Hospice representatives and operations to develop a system of reaching patients prior to being hospice eligible, resulting in an increase of 5 referrals a month - Presented quarterly power point presentations demonstrating strategic growth in 5 target accounts - Attended Sharp Hospital Social Worker Benefit, Sharp Hospice Regatta and National Investment Center for Seniors Housing & Care Spring Conference 2017 and built my network by 85 peers - Experienced and comfortable SalesForce CRM user - Attended weekly meetings with internal operations team to provide insight into client needs, requests and work alongside to overcome service obstacles - Created an excel spreadsheet to track and manage new referrals leading to a 30% increase in patient admittance Show less



VITAS Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Account Executive

  • Feb 2016 - Sep 2017

  - Exceeded sales target 3 quarters at 100% and 1 quarter at 187% to goal - Managed 200 accounts with weekly meetings with hospitalists, medical directors, and case managers at 4 major hospitals in South Bay San Diego - Worked with internal teams to develop a deep understanding of the full spectrum of hospice service to include physician services, medication, DME, respiratory therapists, pain management and the entire interdisciplinary team that hospice offers - Established a referral base by 90% through a foundation of excellent customer service, follow up, and effective compassionate patient care Show less



RX Biotech an Aureus Company

• Greater San Diego Area

• Regional Sales Manager

  • Jan 2014 - Feb 2016

  - Managed over 130 diverse offices as the primary San Diego and Imperial County rep - Created marketing initiatives that captured 30 new accounts - Developed and launched a new advertising campaign to target new business - Invited to present at the ACR/AHRP Annual Meeting two consecutive years - Invited to present at Carl M. Pearson Memorial Symposium of Rheumatology in 2015 - Managed over 130 diverse offices as the primary San Diego and Imperial County rep - Created marketing initiatives that captured 30 new accounts - Developed and launched a new advertising campaign to target new business - Invited to present at the ACR/AHRP Annual Meeting two consecutive years - Invited to present at Carl M. Pearson Memorial Symposium of Rheumatology in 2015



Millennium Laboratory

• Medical Practices
• 1 - 100 Employee

• Clinical Support Specialist

  • Oct 2012 - Jan 2014

  - Tracked and submitted medication monitoring, drug detection services, and scientific data to healthcare professionals - Taught healthcare professionals to interpret toxicology results - Developed personalized treatment plans to improve clinical outcomes and to ensure patient safety - Educated offices about the pharmacogenetics behind pain management and illicit drugs - Tracked and submitted medication monitoring, drug detection services, and scientific data to healthcare professionals - Taught healthcare professionals to interpret toxicology results - Developed personalized treatment plans to improve clinical outcomes and to ensure patient safety - Educated offices about the pharmacogenetics behind pain management and illicit drugs



VetStem, Inc.

• United States
• Biotechnology Research
• 1 - 100 Employee

• Laboratory Technician

  • Jul 2011 - Oct 2012

  - Primary point of contact for all major laboratory distributors and manufacturers - Responsible for the inventory and upkeep of over 200 laboratory materials - Monitored and upheld GMPs, SOPs, and TMs safety rules and production schedule - Performed QC analytics testing of samples in a cGMP compliant manner to service manufacturing and production - Primary point of contact for all major laboratory distributors and manufacturers - Responsible for the inventory and upkeep of over 200 laboratory materials - Monitored and upheld GMPs, SOPs, and TMs safety rules and production schedule - Performed QC analytics testing of samples in a cGMP compliant manner to service manufacturing and production