Experience

PAMF Madagascar

• Madagascar
• Financial Services
• 1 - 100 Employee

• Deputy IT Manager

  • Mar 2022 - Present

  NOC 20012 Assist the IT Manager: - Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) departments and companies - Develop and implement policies and procedures for electronic data processing and computer systems development and operations - Meet with stackeholders to discuss system requirements, specifications, costs and timelines - Assemble and manage teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems - Control the budget and expenditures of the department, company or project - Recruit and supervise computer analysts, engineers, programmers, technicians and other personnel and oversee their professional development and training. NOC 21220 - Confer with clients to identify and document requirements, assess physical and technical security risks to data, software and hardware - Apply encryption protocols, and manage keys to ensure security of data is maintained while at rest and in transit - Monitor access and credentials for information and systems - Install, test and operate security software and tools such as anti-virus and automated threat detection/prevent systems to ensure security measures are in place and working as intended - Monitor for cyber attacks, intrusions and unusual, unauthorised or illegal activity - Plan and carry out security measures in response to cybersecurity events and incidents in accordance with an organization's incident response plan to protect information, data and systems - Document computer security and emergency measures policies, procedures, and tests. Show less



Medair

• Switzerland
• Non-profit Organization Management
• 700 & Above Employee

• IT Officer

  • Apr 2015 - Mar 2022

  NOC 20012 - Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) departments and companies - Develop and implement policies and procedures for electronic data processing and computer systems development and operations - Meet with stackeholders to discuss system requirements, specifications, costs and timelines - Assemble and manage teams of information systems personnel to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems - Control the budget and expenditures of the department, company or project - Recruit and supervise computer analysts, engineers, programmers, technicians and other personnel and oversee their professional development and training. NOC 21220 - Confer with clients to identify and document requirements, assess physical and technical security risks to data, software and hardware - Monitor access and credentials for information and systems - Install, test and operate security software and tools such as anti-virus and automated threat detection/prevent systems to ensure security measures are in place and working as intended - Plan and carry out security measures in response to cybersecurity events and incidents in accordance with an organization's incident response plan to protect information, data and systems NOC 22221 - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Reproduce, diagnose and resolve technical problems encountered by users - Provide advice and training to users in response to identified difficulties - Provide business systems, network and Internet support to users in response to identified difficulties - Participate in the redesign of applications and other software Show less



M-Services

• 1 - 100 Employee

• System Administrator - Help desk

  • May 2010 - Apr 2015

  NOC 22221 - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Reproduce, diagnose and resolve technical problems encountered by users - Provide advice and training to users in response to identified difficulties - Provide business systems, network and Internet support to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Participate in the redesign of applications and other software - Supervise other technical support workers in this group. Show less