Experience

iNtegrity+

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Equity Partner, Vice President Client Delivery

  • Feb 2019 - Present

• Client Delivery Manager

  • Jan 2017 - Feb 2019

  Our firm provides global services to Fortune 500, mid-size and start-up companies in the areas of strategic retained search, full cycle direct hire recruitment, and contract & temporary staff augmentation. Our main verticals include Strategy, Accounting & Finance, Information Technology and Operations.Specialties: Board Level C-Suite Strategy RecruitmentProviding Big 4 consultant servicesTemporary and staff augmentation services Accounting & FinanceInformation TechnologyEngineeringOperations



Wynn Las Vegas

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Specialist

  • May 2014 - Jan 2017

  • Provide 5-Star hospitality & customer service demanded by Wynn Resorts Guidelines• Create and foster inviting environment for guests in all golf facilities• Anticipate guests needs and take action to provide exceptional customer service• Develop business opportunities by educating customers on golf course conditions, special events, tournaments • Collaborate with Resort Marketing Hosts to assist with marketing and promotional events for guests

• Golf Caddie

  • Jul 2013 - May 2014

  • Provide 5-Star guest hospitality & customer service• Assist guests with all aspects of golf experience• Maintain exceptional condition of all Wynn Golf Equipment• Inform guests about outstanding venues on Wynn Resorts property• Encourage guests to return and play Wynn Golf Course



Rio Secco Golf Course

• Las Vegas, Nevada

• Guest Hospitality

  • Jul 2013 - May 2014

  • Gained experience working with golf professionals regarding day-to-day facility operations • Assisted with promotion and sales of golf tournaments & events • Developed interpersonal skills and exemplified flexibility in order to better serve guests • Developed rapport with Members & Guests • Assist marketing department with large group marketing & promotions • Gained experience working with golf professionals regarding day-to-day facility operations • Assisted with promotion and sales of golf tournaments & events • Developed interpersonal skills and exemplified flexibility in order to better serve guests • Developed rapport with Members & Guests • Assist marketing department with large group marketing & promotions



Escondido Golf & Lake Club

• Horseshoe Bay, Texas

• Assistant Manager, Men's Locker Room

  • Oct 2012 - May 2013

  • Food & Beverage Service in the Men’s Locker Room • Developed employee handbook for customer service • Assisted with annual business plan, tracked member monthly dues required to meet budget • Identified member complaints with existing services, created action plan with operations and member services to ensure prompt resolution of problems. • Assist Golf Shop with merchandise sales to members & guests • Responsible for staff scheduling • Food & Beverage Service in the Men’s Locker Room • Developed employee handbook for customer service • Assisted with annual business plan, tracked member monthly dues required to meet budget • Identified member complaints with existing services, created action plan with operations and member services to ensure prompt resolution of problems. • Assist Golf Shop with merchandise sales to members & guests • Responsible for staff scheduling