Experience

Next Step Ministries

• Non-profit Organizations
• 1 - 100 Employee

• Case Manager

  • Mar 2023 - Present

  - Conducts initial client assessment and intake - Documents information on each client, and maintain written records and reports - Monitors support services, information, and referrals - Recommends interventions and/ or referrals as appropriate, based on client needs - Provides service assessments: prioritizing client needs - Develops goals and timeline to achieve goals with the client - Conducts phone calls and coordination of services on behalf of the clients - Follow-ups with clients every 30-60-90 days to assess for additional services Show less



H&R Block

• United States
• Retail
• 700 & Above Employee

• Front Desk Receptionist

  • Jan 2023 - Apr 2023

  - Answer phones and greet clients in a personalized, friendly, and inviting manner - Match clients with the best-suited tax professional for their needs - Schedule clients how they would like to be scheduled - Handle clients as they exit ensuring all current and future needs are met - Maintain office cleanliness and organization of resources with team members - Other duties as assigned - Answer phones and greet clients in a personalized, friendly, and inviting manner - Match clients with the best-suited tax professional for their needs - Schedule clients how they would like to be scheduled - Handle clients as they exit ensuring all current and future needs are met - Maintain office cleanliness and organization of resources with team members - Other duties as assigned



Target

• United States
• Retail
• 700 & Above Employee

• Style Stock Consultant

  • May 2021 - Mar 2023

  - Assist in sorting, organizing, and pushing inventory to the sales floor- Practice inventory management skills- Provide assistance with outfitting and accessorizing to drive sales- Practice selling tactics and personalized shopping techniques- Assist in the recovery of merchandise, unloaded, and stocked inventory- Practice professional customer and coworker relationships

• Style Stock Consultant

  • Aug 2022 - Nov 2022

  - Assist in sorting, organizing, and pushing inventory to the sales floor- Practice inventory management skills- Provide assistance with outfitting and accessorizing to drive sales- Practice selling tactics and personalized shopping techniques- Assist in the recovery of merchandise, unloaded, and stocked inventory- Practice professional customer and coworker relationships

• Style Stock Consultant

  • Aug 2021 - Nov 2021

  - Assist in sorting, organizing, and pushing inventory to the sales floor- Practice inventory management skills- Provide assistance with outfitting and accessorizing to drive sales- Practice selling tactics and personalized shopping techniques- Assist in the recovery of merchandise, unloaded, and stocked inventory- Practice professional customer and coworker relationships



Variety Wholesalers, Inc.

• High Point, North Carolina, United States

• Customer Service Manager

  • Jul 2020 - Nov 2020

  - Assisted in the recovery of merchandise, unloaded, and stocked inventory - Practiced professional customer and coworker relationships - Utilized Point of Sale management system software - Managed frontline employees - Assisted in the recovery of merchandise, unloaded, and stocked inventory - Practiced professional customer and coworker relationships - Utilized Point of Sale management system software - Managed frontline employees



Dairi-O

• United States
• Restaurants
• 1 - 100 Employee

• Food Service Worker

  • Jun 2017 - Jan 2020

  - Performed all register responsibilities - Practiced professional customer and coworker relationships - Implemented efficient time management skills - Learned how to properly manage money - Performed all register responsibilities - Practiced professional customer and coworker relationships - Implemented efficient time management skills - Learned how to properly manage money