Avery Hamm
Cross-Functional Operations and Execution Specialist at Medable, Inc- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Developing Adaptable Managers
LinkedInAug, 2022- Nov, 2024 -
Creating a Culture of Strategy Execution
LinkedInApr, 2019- Nov, 2024 -
Bill.com Expert
Bill.comJun, 2016- Nov, 2024
Experience
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Medable, Inc
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United States
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Software Development
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300 - 400 Employee
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Cross-Functional Operations and Execution Specialist
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Mar 2020 - Present
• Identifies and resolves operational inefficiencies: elimination of implementation barriers, root cause and gap assessment, data synthesis and process & documentation development. • Leads time-sensitive special projects for C-suite officers to establish and guarantee alignment between company strategy and operational infrastructure. • Co-leads Pricing Committee as primary developer of pricing operations and infrastructure.
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Events Marketing Coordinator & Operations Assistant
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Apr 2019 - Feb 2020
• Designed and created of Internship and Onboarding Programs • Development of Medable Culture Program, including all stages of the employee lifecycle process • Managed all components of internal and external events, developed infrastructure for event organization and ROI tracking, totaling over 50 events. • Co-lead Marketing Operations including material implementation and content review, creation of marketing management and strategy infrastructure, and the supervision of the… Show more • Designed and created of Internship and Onboarding Programs • Development of Medable Culture Program, including all stages of the employee lifecycle process • Managed all components of internal and external events, developed infrastructure for event organization and ROI tracking, totaling over 50 events. • Co-lead Marketing Operations including material implementation and content review, creation of marketing management and strategy infrastructure, and the supervision of the department budgets. • Developed and applied marketing strategy and operation’s communications to core target clientele. • Partnered with Human Resources to design and implement campaigns, initiatives and assets which will align cultural values, ideals and attitudes with corporate strategic vision and purpose. • Managing day-to-day operations of head quarter office/facilities • Knowledge Manager for internal operations and employee facing administrative functions • At the direction of the Executive Office, identified and evaluated areas for company-wide strategic improvement & developed, planned and executed high impact cross-functional special projects.
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VLAB
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Event Chair & Operations Volunteer
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Dec 2017 - Apr 2019
• Led weekly meetings with team members to enlist panelists participation, onboarding, media waiver confirmation, topical presentations, direct and cohort marketing and social media promotion. • Collaborated with industry experts and leading innovators to produce a panel event, Digital Transformation of Clinical Trials, engaging audience attendees to participate in a lively and dynamic discussion. Generated new insights in future trends and opportunities. • Developed and refined… Show more • Led weekly meetings with team members to enlist panelists participation, onboarding, media waiver confirmation, topical presentations, direct and cohort marketing and social media promotion. • Collaborated with industry experts and leading innovators to produce a panel event, Digital Transformation of Clinical Trials, engaging audience attendees to participate in a lively and dynamic discussion. Generated new insights in future trends and opportunities. • Developed and refined Operations and Programs Processes for future VLAB events’ success. VLAB Events Volunteered: 2018 • January – Young Immigrant Entrepreneurs • February – ICOs and the Token Economy • March – The Future of Storytelling • April – Robotic Dexterity: Grabbing the Brass Ring • May – Fully Autonomous Vehicles: Removing the Front-Seat Driver • June – The Proliferation of Artificial Intelligence • September – Open-Source Processors • October – The Impact of Technology on Clinical Trials (Event Chair) • November– Quantum Computing 2019: • January – Young Entrepreneurs, Changing the World A Stanford forum for entrepreneurs, venture capitalists and thought leaders to discuss disruptive technologies that will transform industry. Show less • Led weekly meetings with team members to enlist panelists participation, onboarding, media waiver confirmation, topical presentations, direct and cohort marketing and social media promotion. • Collaborated with industry experts and leading innovators to produce a panel event, Digital Transformation of Clinical Trials, engaging audience attendees to participate in a lively and dynamic discussion. Generated new insights in future trends and opportunities. • Developed and refined… Show more • Led weekly meetings with team members to enlist panelists participation, onboarding, media waiver confirmation, topical presentations, direct and cohort marketing and social media promotion. • Collaborated with industry experts and leading innovators to produce a panel event, Digital Transformation of Clinical Trials, engaging audience attendees to participate in a lively and dynamic discussion. Generated new insights in future trends and opportunities. • Developed and refined Operations and Programs Processes for future VLAB events’ success. VLAB Events Volunteered: 2018 • January – Young Immigrant Entrepreneurs • February – ICOs and the Token Economy • March – The Future of Storytelling • April – Robotic Dexterity: Grabbing the Brass Ring • May – Fully Autonomous Vehicles: Removing the Front-Seat Driver • June – The Proliferation of Artificial Intelligence • September – Open-Source Processors • October – The Impact of Technology on Clinical Trials (Event Chair) • November– Quantum Computing 2019: • January – Young Entrepreneurs, Changing the World A Stanford forum for entrepreneurs, venture capitalists and thought leaders to discuss disruptive technologies that will transform industry. Show less
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Silicon Valley Finance Group
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Accounting
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1 - 100 Employee
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Finance and Accounting Intern
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Jun 2016 - Dec 2016
• Maximized billable revenue from clients by 20% by creating a streamlined staged-pricing system. • Increased customer satisfaction experience by reducing highly variant monthly servicing costs. • Improved clients’ awareness of KPI benchmark accuracy by 30% via a Startup SaaS Industry Model, increasing startup clients’ ability to leverage cashflow. • Created enterprise cloud migration plan on Bit Titan platform, increasing document security and opportunity for employee… Show more • Maximized billable revenue from clients by 20% by creating a streamlined staged-pricing system. • Increased customer satisfaction experience by reducing highly variant monthly servicing costs. • Improved clients’ awareness of KPI benchmark accuracy by 30% via a Startup SaaS Industry Model, increasing startup clients’ ability to leverage cashflow. • Created enterprise cloud migration plan on Bit Titan platform, increasing document security and opportunity for employee collaboration. • Responsible for ensuring multiple clients’ day-to-day operations for AP, AR, inventory, and bank reconciliations on QuickBooks and Bill.com, resulting in higher account transparency. Projects: • Billings Verse Client Revenue Analysis Project • Client Wind Down Project • Office 365 Business to E3 Migration Project • SAAS Industry Benchmark Analysis Project Silicon Valley Finance Group team of seasoned finance, accounting and human resources professionals work closely with their clients to provide a complete manifold of professional services. Helping clients to reduce costs while maximizing efficiency, succeed in logistical operations, and strategize for future growth. Show less • Maximized billable revenue from clients by 20% by creating a streamlined staged-pricing system. • Increased customer satisfaction experience by reducing highly variant monthly servicing costs. • Improved clients’ awareness of KPI benchmark accuracy by 30% via a Startup SaaS Industry Model, increasing startup clients’ ability to leverage cashflow. • Created enterprise cloud migration plan on Bit Titan platform, increasing document security and opportunity for employee… Show more • Maximized billable revenue from clients by 20% by creating a streamlined staged-pricing system. • Increased customer satisfaction experience by reducing highly variant monthly servicing costs. • Improved clients’ awareness of KPI benchmark accuracy by 30% via a Startup SaaS Industry Model, increasing startup clients’ ability to leverage cashflow. • Created enterprise cloud migration plan on Bit Titan platform, increasing document security and opportunity for employee collaboration. • Responsible for ensuring multiple clients’ day-to-day operations for AP, AR, inventory, and bank reconciliations on QuickBooks and Bill.com, resulting in higher account transparency. Projects: • Billings Verse Client Revenue Analysis Project • Client Wind Down Project • Office 365 Business to E3 Migration Project • SAAS Industry Benchmark Analysis Project Silicon Valley Finance Group team of seasoned finance, accounting and human resources professionals work closely with their clients to provide a complete manifold of professional services. Helping clients to reduce costs while maximizing efficiency, succeed in logistical operations, and strategize for future growth. Show less
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Leiters Health
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United States
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Operations Management & Information Systems (OMIS) Intern
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Jun 2015 - Sep 2015
• Helped migrate firm infrastructure system from small business to an enterprise solution on VMware for a private cloud expansion to increase sales capacity with national healthcare providers. • Strengthened IT infrastructure by 200% to meet standard operating procedures (SOP) compliance with upcoming changes in FDA regulation. • Developed imaging solution which improved enterprise client setup procedure efficiency 300% reducing setup costs and boosting operating profits by $2.5M over a… Show more • Helped migrate firm infrastructure system from small business to an enterprise solution on VMware for a private cloud expansion to increase sales capacity with national healthcare providers. • Strengthened IT infrastructure by 200% to meet standard operating procedures (SOP) compliance with upcoming changes in FDA regulation. • Developed imaging solution which improved enterprise client setup procedure efficiency 300% reducing setup costs and boosting operating profits by $2.5M over a 4-week period. • Improved employee IT services process by 30% through Spiceworks help desk systems. • Pin pointed reoccurring issue, diagnosed cause and fixed problem boosting prescription batch labels print capacity by 40%. Leiter's Enterprises is a privately held, FDA registered, pharmaceuticals manufacturing venture, with corporate headquarters in San Jose. Leiter's is regarded by most as the nation's preeminent 503B ophthalmic and urology medication outsourcing operation. The company has shipped millions of doses of sterile injectables and other preparations. Expansion facilities are nearing completion in the San Jose and Denver areas. Investors include Frazier Healthcare Partners, Kaiser Permanente Ventures and the Mayo Clinic. Show less • Helped migrate firm infrastructure system from small business to an enterprise solution on VMware for a private cloud expansion to increase sales capacity with national healthcare providers. • Strengthened IT infrastructure by 200% to meet standard operating procedures (SOP) compliance with upcoming changes in FDA regulation. • Developed imaging solution which improved enterprise client setup procedure efficiency 300% reducing setup costs and boosting operating profits by $2.5M over a… Show more • Helped migrate firm infrastructure system from small business to an enterprise solution on VMware for a private cloud expansion to increase sales capacity with national healthcare providers. • Strengthened IT infrastructure by 200% to meet standard operating procedures (SOP) compliance with upcoming changes in FDA regulation. • Developed imaging solution which improved enterprise client setup procedure efficiency 300% reducing setup costs and boosting operating profits by $2.5M over a 4-week period. • Improved employee IT services process by 30% through Spiceworks help desk systems. • Pin pointed reoccurring issue, diagnosed cause and fixed problem boosting prescription batch labels print capacity by 40%. Leiter's Enterprises is a privately held, FDA registered, pharmaceuticals manufacturing venture, with corporate headquarters in San Jose. Leiter's is regarded by most as the nation's preeminent 503B ophthalmic and urology medication outsourcing operation. The company has shipped millions of doses of sterile injectables and other preparations. Expansion facilities are nearing completion in the San Jose and Denver areas. Investors include Frazier Healthcare Partners, Kaiser Permanente Ventures and the Mayo Clinic. Show less
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Leiters Health
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United States
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Operations Management & Information Systems (OMIS) Intern
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Jun 2014 - Sep 2014
• Improved new ticket resolution time ~400% providing timely front-line technical support in a FDA good manufacturing practice (GMP) drug manufacturing environment. • Organized and oversaw IT footprint relocation of 50 client computers and 4x expansion, including supervising sub-contractors during move. • Achieved time critical core systems migration and testing allowing business to be fully operational by go-live Monday.
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IT Technician
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Jun 2013 - May 2014
• Elaboration and installation of IT infrastructure including: premises wiring (cabling, dressing, termination and testing) and data center equipment (server racks, uninterruptable power supplies and servers). • Completed call center build-out, including systems setup and configuration, in a client-server networked environment.
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Office Depot
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United States
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Retail Office Equipment
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700 & Above Employee
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Customer Service Specialist
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Jun 2013 - Aug 2013
• Consistently provided exceptional in-store customer service experience, as supported by customer, peer and management feedback, including outstanding online customer satisfaction surveys with an average rating of 4.8/5.0. • Promoted from CSS to Sales Team Captain through continuous weekly sales recognition, cultivating a collaborative, team-focused culture. • Proactively engaged customers, giving consultative advice to aid them towards informed, personalized choices. • Consistently provided exceptional in-store customer service experience, as supported by customer, peer and management feedback, including outstanding online customer satisfaction surveys with an average rating of 4.8/5.0. • Promoted from CSS to Sales Team Captain through continuous weekly sales recognition, cultivating a collaborative, team-focused culture. • Proactively engaged customers, giving consultative advice to aid them towards informed, personalized choices.
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Education
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2013 - 2017
Santa Clara University Leavey School of Business
Bachelor of Science in Commerce - BS, Finance, General -
2009 - 2013
Mountain View High School
High School -
2011 - 2011
De Anza College
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Stanford University
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