Peter Cordwell
Organisational Excellence Consultant at Accuteque- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Brad Davey
Peter was my colleague for three years and would cover the Purchasing Position while I was on leave. In his capacity as a Service Desk Analyst he acquired skills and learnt very quickly and was promoted to a Senior Service Desk Analyst. After his promotion we worked very closely as Peter was the Head Support Person for our rollout of the MARS Project which was the implementation of Mobile Phones being used as automated run sheets in the organisation instead of a paper system. As I managed the mobile phones and Peter worked on Airwatch our Mobile Device Manager we had a close working relationship to come up with strategies to best implement mass rollouts of smart phones. Peter's ability to implement systems and processes within Airwatch to suit the business needs was excellent while also juggling his normal work load. Peter has developed excellent knowledge of the Incident Management System we use (Service Desk Plus) in the ICT Department and he was my main contact if I had issues with the system as he was the System Administrator who set up and implemented the majority of the system we use today. His attention to detail is excellent and work ethic outstanding. I have managed businesses and worked with many staff in my time and I would not hesitate to hire Peter or work with him again.
Ken Watkins
Having worked with Peter for 3 years I would not hesitate to recommend him. Peter has an excellent aptitude for ICT. With his ability to quickly assimilate knowledge and learn new skills coupled with his advanced customer service skills, Peter will no doubt succeed in his ICT career.
Brad Davey
Peter was my colleague for three years and would cover the Purchasing Position while I was on leave. In his capacity as a Service Desk Analyst he acquired skills and learnt very quickly and was promoted to a Senior Service Desk Analyst. After his promotion we worked very closely as Peter was the Head Support Person for our rollout of the MARS Project which was the implementation of Mobile Phones being used as automated run sheets in the organisation instead of a paper system. As I managed the mobile phones and Peter worked on Airwatch our Mobile Device Manager we had a close working relationship to come up with strategies to best implement mass rollouts of smart phones. Peter's ability to implement systems and processes within Airwatch to suit the business needs was excellent while also juggling his normal work load. Peter has developed excellent knowledge of the Incident Management System we use (Service Desk Plus) in the ICT Department and he was my main contact if I had issues with the system as he was the System Administrator who set up and implemented the majority of the system we use today. His attention to detail is excellent and work ethic outstanding. I have managed businesses and worked with many staff in my time and I would not hesitate to hire Peter or work with him again.
Ken Watkins
Having worked with Peter for 3 years I would not hesitate to recommend him. Peter has an excellent aptitude for ICT. With his ability to quickly assimilate knowledge and learn new skills coupled with his advanced customer service skills, Peter will no doubt succeed in his ICT career.
Brad Davey
Peter was my colleague for three years and would cover the Purchasing Position while I was on leave. In his capacity as a Service Desk Analyst he acquired skills and learnt very quickly and was promoted to a Senior Service Desk Analyst. After his promotion we worked very closely as Peter was the Head Support Person for our rollout of the MARS Project which was the implementation of Mobile Phones being used as automated run sheets in the organisation instead of a paper system. As I managed the mobile phones and Peter worked on Airwatch our Mobile Device Manager we had a close working relationship to come up with strategies to best implement mass rollouts of smart phones. Peter's ability to implement systems and processes within Airwatch to suit the business needs was excellent while also juggling his normal work load. Peter has developed excellent knowledge of the Incident Management System we use (Service Desk Plus) in the ICT Department and he was my main contact if I had issues with the system as he was the System Administrator who set up and implemented the majority of the system we use today. His attention to detail is excellent and work ethic outstanding. I have managed businesses and worked with many staff in my time and I would not hesitate to hire Peter or work with him again.
Ken Watkins
Having worked with Peter for 3 years I would not hesitate to recommend him. Peter has an excellent aptitude for ICT. With his ability to quickly assimilate knowledge and learn new skills coupled with his advanced customer service skills, Peter will no doubt succeed in his ICT career.
Brad Davey
Peter was my colleague for three years and would cover the Purchasing Position while I was on leave. In his capacity as a Service Desk Analyst he acquired skills and learnt very quickly and was promoted to a Senior Service Desk Analyst. After his promotion we worked very closely as Peter was the Head Support Person for our rollout of the MARS Project which was the implementation of Mobile Phones being used as automated run sheets in the organisation instead of a paper system. As I managed the mobile phones and Peter worked on Airwatch our Mobile Device Manager we had a close working relationship to come up with strategies to best implement mass rollouts of smart phones. Peter's ability to implement systems and processes within Airwatch to suit the business needs was excellent while also juggling his normal work load. Peter has developed excellent knowledge of the Incident Management System we use (Service Desk Plus) in the ICT Department and he was my main contact if I had issues with the system as he was the System Administrator who set up and implemented the majority of the system we use today. His attention to detail is excellent and work ethic outstanding. I have managed businesses and worked with many staff in my time and I would not hesitate to hire Peter or work with him again.
Ken Watkins
Having worked with Peter for 3 years I would not hesitate to recommend him. Peter has an excellent aptitude for ICT. With his ability to quickly assimilate knowledge and learn new skills coupled with his advanced customer service skills, Peter will no doubt succeed in his ICT career.
Experience
-
Accuteque
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Organisational Excellence Consultant
-
Aug 2021 - Present
Latrobe University - HCD Strategic Workshop facilitation APLS - Systems and Process mapping, persona identification, remediation revommendation CID - Review tech stack, review Identification & Authentication options with accessibility in mind The AVR Lab - Business continuity planning and risk assessment, customer journey and increasing RoI for clients Accuteque - Tech stack review and automation pathways, Technical Impact Assessment and remediation, IT Steering Committee member RACV - Leisure Systems Upgrade (Opera), LDAP integration, PCI DSS compliance
-
-
-
DoorDash
-
United States
-
Software Development
-
700 & Above Employee
-
Enterprise Onboarding Analyst
-
Mar 2021 - Jul 2021
Sales Force DB administration, quality assurance and enterprise integration Sales Force DB administration, quality assurance and enterprise integration
-
-
-
City of Whittlesea
-
Australia
-
Government Administration
-
500 - 600 Employee
-
Systems Administrator
-
Jul 2020 - Jan 2021
-
-
-
Jetstar Airways
-
Australia
-
Airlines and Aviation
-
700 & Above Employee
-
Service Delivery Lead - Audit and Compliance
-
Apr 2020 - Jul 2020
-
-
Senior Business Analyst - Operations & Mobility
-
Mar 2016 - Apr 2020
-
-
-
Anglican Church Southern Queensland
-
Australia
-
Religious Institutions
-
1 - 100 Employee
-
Senior Service Desk Analyst
-
Mar 2014 - Jan 2016
-
-
ICT Support Officer
-
Jun 2012 - Mar 2014
-
-
Education
-
2002 - 2007
The Australian National University
Bachelor of Laws (LLB) / Bachelor of Arts (BA), International Relations and National Security Studies -
2010 - 2010
University of Western Sydney
Master of Teaching (MTeach)
Community
