Experience

Lucille Packard Children’s Hospital

• United States
• Medical Practices
• 1 - 100 Employee

• Clinical Coordinator for Cardiothoracic Surgery, Pediatric

  • Oct 2019 - Present

  Develops and implements the overall coordination of the department's Multidisciplinary CT Surgery Conference with over 200 doctors on a weekly basis. • Work with varies Cardiologist, hospitals and facilities to obtain record cine angiocardiography (cines),echography (echoes) information, magnetic resonance imaging (MRI,) and Computerized tomography (CT) clinical notes and images. • Work closely with Audio Visual and IT departments to make sure that the Multidisciplinary CT Surgical conference run as smoothly and effectively each week. • Knowledge with working with EPIC • Answer phones in a courtesy manner Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Front Desk Receptionist

  • Dec 2018 - Oct 2019

  • Greet Apple Employees and Visitors • Use the Ages computer system to assign Temporary Badges to employees and paper badges to visitors • Work with Apple Security to make sure Employees and Environment of the company are safe • Achieve in a timely and effective manner that delivery of items to get to Apple employee • Answer phones in a courtesy manner • Greet Apple Employees and Visitors • Use the Ages computer system to assign Temporary Badges to employees and paper badges to visitors • Work with Apple Security to make sure Employees and Environment of the company are safe • Achieve in a timely and effective manner that delivery of items to get to Apple employee • Answer phones in a courtesy manner



Capitial Pediactric Group

• Austin, Texas Area

• Customer Service Representative

  • Aug 2014 - Dec 2018

  • Insurance Verification Check eligibility of the patient insurance to make sure it is current Use the Availity L.L.C. and TMHP websites, or call the insurance company Make sure CPG Databases are updated with current insurance information • Check in/out Patients Greet patients and verify that all demographic info is current Collect copays or overdue balances Schedule appointments • Other Duties Maintain work area and waiting room in a clean and orderly manner Answering phones in a courtesy manner Faxing and photo coping as needed Show less



Reeder Music Academy,

• Danville, CA

• Office Administrator

  • Apr 2012 - Jun 2012

  • Managed incoming calls/Customer Service • Managed scheduling of music students and maintained registration files • Organized Accounts Payables/Receivables • Updated databases and music book/instrument sales and inventory in Quick Books • Prepared monthly invoices • Managed incoming calls/Customer Service • Managed scheduling of music students and maintained registration files • Organized Accounts Payables/Receivables • Updated databases and music book/instrument sales and inventory in Quick Books • Prepared monthly invoices



XOMA

• United States
• Biotechnology Research
• 1 - 100 Employee

• Document Specialist

  • May 2004 - Apr 2006

  • Drafted and generated batch records for manufacturing processes, including fermentation/cell culture, purification, and formulation, in consultation with the Associate Director • Devised and drafted specification sheets for chemicals and raw materials; oversaw Quality Assurance/Quality Control review and approval through Document Control Operations • Tracked status of batch records, Standard Operating Procedures (SOPs), and specification sheets • Developed and managed a document system for keeping development records of processes and products • Represented the Pilot Plant department at document review and compliance meetings • Assisted the Director and Assistant Director with internal and external (FDA) audit responses • Trained Pilot Plant employees on new and revised SOPs • Maintained Pilot Plant Matrices for all Pilot Plant employee training • Responsible to Archive the entire department GMP/GLP documentation. Show less



Cerus

• United States
• Biotechnology Research
• 200 - 300 Employee

• Document Specialist / Archivist/Administrative Assistant

  • Sep 2000 - May 2004

  As System Administrator of the QUMAS/DocCompliance document control system: • Trained all employees on the system; validated the terminal server; created and entered change requests; implemented and tracked document review, approval, and release; coordinated documents with the technical writing staff Maintained and revised SOP files: • Issued and tracked all document numbers; revised and created new SOPs; obtained electronic signatures; updated SOP binders for all departments; tracked off-site distribution of SOPs; maintained SOP history files; implemented “Laptops for Labs” program to put computers in all laboratories Managed company archives: • Revised and maintained company archives; revamped and updated archive database; logged and maintained archived study samples; tracked SOP history files; maintained GLP study raw data for FDA audits; tracked equipment history records Administrative Assistant (2000 – 2002) Maintained Regulatory Affairs files for FDA submission: • Kept files current and organized; revised submission indexes; processed outgoing and incoming correspondence; maintained and revised SOPs; tracked SOP history files; assisted with QUMAS DocCompliance electronic document control system; assisted Technical Communications department in validating QUMAS DocCompliance system; provided administrative support to Regulatory Affairs, Regulatory Compliance, and Technical Communications departments Show less



UCSF Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Data Assistant/ Surgical Coordinator

  • Jan 1994 - Sep 2000

  ·Managed databases for Cardiac, Thoracic, and Congenital patient surgical procedures ·Performed data extraction from the Society of Thoracic Surgery (STS) program. Created, generated, checked, and verified reports for surgeons and administrators ·Maintained monthly divisional reports of operations and statistical data ·Provided administrative support to the Director of Cardiothoracic Surgery, responsible for updating, collecting, maintaining, and verify Access spreadsheets of all surgical procedure that were performed by Residents, Fellows and Surgeons ·Serve as backup for Clinical/Surgical Coordinator, recorded cineangiocardiography (cines) and enchography (echos) information, and clinical notes; prepared weekly pre-surgery conferences ·Managed weekly patient schedules; ensured that patient reservations were made with Admitting; reconfirmed patient appointments; verified blood donor information; organized patient letters and information packets; scheduled echos, catheterizations, pre-operation appointments, blood donations and get prior authorization with insurance companies. ·OR scheduling on a daily basis, providing all the necessary CPT and ICD 9 Codes, as wells as any special needs for any given patient. ·Responsible for consultation through the PACE system and collect co-pay for visit. ·Prepare the cardiac calendar, entails updating the information on a daily basis. Show less