Bernadette Willis

Sales Support Specialist at Royal Neighbors of America
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines, Iowa, United States, US

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Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Sales Support Specialist
      • Mar 2023 - Present

    • Biotechnology Research
    • 700 & Above Employee
    • Facilities Project Coordinator
      • Jul 2022 - Feb 2023

      - Worked closely with facilities, project managers and other cross-functional teams to assist in moving locations efficiently and on time - Assisted in tagging, prepping and moving equipment to respective locations - Utilized problem solving skills to make decisions with little to no supervision as well as in a fast-paced environment - Utilized Microsoft Office, Word, Excel and Outlook to increase productivity and communication - Analyzed blueprints to properly label landing zones and to help aid in locating positions for equipment - Actively assisted in driving progress of installation processes - Assisted with various vendors and departments to aid overseeing implementations - Sat in on meetings discussing timelines and specific sequence execution details - Took on other tasks and duties as needed - Familiarized Self with biotech-regulated environments Show less

    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • Staffing Consultant Manager
      • Jan 2022 - Jul 2022

      - Pursued B2B & B2C business via cold calling and warm leads - Consulted and built relationships with clients while providing exceptional customer service resulting in an increase in sales - Lead and participated in negotiations regarding rates, terms and conditions with clients, in efforts to gain positive relationships, that improve business and increase profit - Conduct thorough talent interviews while emphasizing OSHA laws and regulations - Lead onboarding procedures i.e. background checks, paperwork, timecards and payroll - Performed administrative duties using Google Suite and Microsoft Office for notes, dates, times, and meetings to stay organized - Assisted with the development and revision of specifications and job descriptions for selected positions. - Drafted and posted job advertisements for open positions leading to increased volume. Show less

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Station Manager at San Francisco Airport
      • Aug 2021 - Jan 2022

      - Lead teams up to 10 employees to work together and build relationships to meet daily, monthly, and annual goals- Developed employees, sales strategies, and product knowledge to create relationships with clients (“people first” mentality) - Lead meetings reviewing financial statements to developed strategies, increase profit, decrease costs, and address any areas of improvement - Used high level problem-solving skills and multitasking in high pressure situations to provide excellent customer service- Became familiar with all aspects of business including Human Resources laws and regulations (HR), Fleet Management and Risk Management - Consistent use of technology including phone management while navigating internal systems, Microsoft Office, Excel, Word, Zoom and Teams Show less

    • Management Assistant
      • Jul 2021 - Aug 2021

    • Management Trainee
      • Mar 2020 - Jul 2021

    • United States
    • Apparel & Fashion
    • 700 & Above Employee
    • Assistant Store Manager
      • Aug 2019 - Mar 2020

      - Trained and developed sales team to ensure each customer receives the best customer service possible as well as be an expert on product knowledge - Helped set up and hold marketing events to create buzz about the brand and increase sales - Prepared fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. - Was knowledgeable on what’s new and what’s popular to help increase sales - Lead the processing of all shipments of product, as well as inventory management. - Worked with Retail Store Manager on sales strategy, community updates and team management to ensure the business runs smoothly and successfully. - Lead the team in daily maintenance of store including opening and closing tasks, restocking product, maintaining visual merchandising and cleaning. Show less

    • Administrative Assistant
      • Nov 2018 - Aug 2019

      - Answered and directed phone calls to appropriate parties. - Entered data into internal systems. - Filled important information by scanning, dating and filing them in respective places - Signed off on packages and sorted/distributed mail throughout the office - Used Excel, Word, Microsoft Outlook, Gold Mine and Google Applications extensively - Answered and directed phone calls to appropriate parties. - Entered data into internal systems. - Filled important information by scanning, dating and filing them in respective places - Signed off on packages and sorted/distributed mail throughout the office - Used Excel, Word, Microsoft Outlook, Gold Mine and Google Applications extensively

    • Merchandise and Inventory Team Member
      • May 2017 - Aug 2019

      • Advised customers on new styles, fashion trends, and product features• Helped customers identify services and products that best suited their needs• Performed accessory and home department markdowns for upcoming sales events• Assessed customer needs and delivered solutions via phone

    • Sales Lead- Kids and Kid's Shoes
      • Feb 2018 - Nov 2018

    • Child Care Provider #1
      • Aug 2012 - Aug 2018

      - Disciplined children and oversaw behavior - Supervised children's activities and accompany them to activities - Reinforced parental restrictions - Lead and looked over groups up to 30 children - Disciplined children and oversaw behavior - Supervised children's activities and accompany them to activities - Reinforced parental restrictions - Lead and looked over groups up to 30 children

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate Cashier
      • Sep 2016 - Dec 2016

      • Dealt tactfully with difficult customers, providing optimal solutions for their issues • Maintained cleanliness of store environment by rearranging stock on sales floor • Helped customers shop for special events and closed sales via POS system • Dealt tactfully with difficult customers, providing optimal solutions for their issues • Maintained cleanliness of store environment by rearranging stock on sales floor • Helped customers shop for special events and closed sales via POS system

    • Apparel Merchandising Intern
      • Mar 2016 - Jul 2016

      • Transformed atmosphere by implementing new pricing, stock, customer service and merchandising techniques • Created 6 original visual displays using tables, racks, mannequins and other props • Assisted in the selection of colors and styles for Fall 2016 apparel • Recorded inventory for apparel liquidation sales • Transformed atmosphere by implementing new pricing, stock, customer service and merchandising techniques • Created 6 original visual displays using tables, racks, mannequins and other props • Assisted in the selection of colors and styles for Fall 2016 apparel • Recorded inventory for apparel liquidation sales

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Columbia Employee
      • Oct 2015 - Nov 2015

      - Greeted customers entering the store. - Advised customers on new styles, fashion trends, and other product features. - Operated point of sale system. - Tagged merchandise in a timely manor. - Changed mannequins in a timely manor with certain color schemes. - Acquired an expertise in customer service and “closing the sale”. - Greeted customers entering the store. - Advised customers on new styles, fashion trends, and other product features. - Operated point of sale system. - Tagged merchandise in a timely manor. - Changed mannequins in a timely manor with certain color schemes. - Acquired an expertise in customer service and “closing the sale”.

Education

  • Stephens College
    Bachelor’s Degree, Fashion Marketing and Management
    2015 - 2017
  • Southeastern Community College
    Associate’s Degree, Associate of Arts Degree
    2013 - 2015

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