Hayley Worman
Director Of Hospitality at Copper & Kings American Brandy Company- Claim this Profile
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American Sign Language -
Topline Score
Bio
Experience
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Copper & Kings American Brandy Company
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United States
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Beverage Manufacturing
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1 - 100 Employee
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Director Of Hospitality
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Jun 2020 - Present
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Event Manager
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Sep 2019 - Jun 2020
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The Bistro
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United Kingdom
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1 - 100 Employee
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General Manager
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Jun 2018 - Sep 2019
Over see day to day Front of House proceduresEmployee Scheduling Inventory and OrderingMenu CreationCash Drawer ManagementEvent Management: Corporate Events, Pharmaceutical Events, Wedding Rehearsals, Receptions, etc., Private Dinner Parties, Off-Site Catering, etc. Create Contracts and Invoices for Private Parties/EventsCreate Custom Menus for Private Parties/Events Created Management Training ProceduresCreated Inventory Ordering System
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Bar Manager
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Dec 2017 - May 2018
Create Custom Cocktail Menus Create Daily Cocktail Specials Created Inventory Ordering SystemComplete Inventory and Ordering on a Weekly BasisCreated Bar Tender Training Program: Cocktail Builds, Opening and Closing Procedures, Weekly Cleaning Lists, etc.
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Server
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Mar 2016 - Jan 2018
Providing an unforgettable experience for new customers and regularsMaintaining memory of regular customers: bar and dinner choices, table arrangements, etc.Detailed descriptions of menu items and daily specialsFine Dining Pace of ExperienceMulti-task and manage time during peak hoursIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and up-selling menu items
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Mellow Mushroom
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United States
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Restaurants
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400 - 500 Employee
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Bartender
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Apr 2016 - Jan 2018
Mellow Mushroom offered, by far, the most extensive training I have ever received as a bartender. Upon leaving Mellow, I was confident with working in a very intensely fast paced environment and doing it well. I received so much knowledge and information of beer draft systems. I am comfortable with keg changes, coupler changes, faucet changes, cleaning beer lines, adjusting pressure systems, flow control faucets, and more. My love for and knowledge of beer grew immensely while working at Mellow Mushroom.
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Novo Dolce
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United States
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Restaurants
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1 - 100 Employee
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Server/ Bartender
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Aug 2014 - Mar 2016
Multi-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and upselling menu items Multi-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and upselling menu items
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Server
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Jun 2015 - Aug 2015
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Server/Bartender
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Nov 2013 - Aug 2014
Multi-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and upselling menu items Multi-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and upselling menu items
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Server
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May 2013 - Aug 2013
Multi-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and upselling menu items Multi-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team ResponsibilitiesHandling of personal cash bank Cash and Credit handling for patronsPromoting specials and upselling menu items
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Cracker Barrel
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United States
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Restaurants
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700 & Above Employee
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Server
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2010 - 2012
Promoting specials and upselling menu itemsMulti-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team Responsibilities Promoting specials and upselling menu itemsMulti-task and manage time during peak hoursProvide upmost customer serviceIndividual & Team Responsibilities
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Education
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Western Kentucky University
Bachelor of Science (BS), Recreation Administration -
Western Kentucky University
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies