Experience

TIMESOFT

• United States
• Software Development
• 1 - 100 Employee

• Director of Sales & Marketing

  • Apr 2007 - Present

  • Responsible for Sales generation and management of SMB & enterprise customers. • Verticals: Government, Aerospace, Education, Logistics, Manufacturing and Healthcare. • Sold and Implemented Time & Attendance Software/ Hardware solutions for Domestic and International clients, Sold Vapor Ware at times & Sold Largest Client since1997. • Teamed with software development engineers, tailoring presentations and solutions. • Solution types include multiple vendor hardware solutions, Windows based solutions, • Web based solutions (.Net, SAAS Solutions). Involved in all marketing campaigns and initiatives, tradeshow and event development and participation. Show less



Record Guardian, Inc.

• Orange County, California Area

• Director of Business Development

  • May 2005 - Apr 2007

  • Provided sales leadership and sales generation for advanced imaging company. • Analyzed of all aspects of customer workflow, specific requirements / impact benefits. • Evaluated client physical document retention procedures (logistics, storage, access, retrieval and destruction). • Teamed with technical team to ensure appropriate solution was deployed to meet customer’s requirement. • Cultivated and managed Partner relationships and development of marketing to assist in increasing Partner’s performance. Show less



NOS-011Communications

• Greater Los Angeles Area

• International Channel Sales Manager/ Customer Care Manager

  • Aug 2004 - May 2005

  • Built new Bilingual Inside Sales Team. Responsibilities included advertising, interviewing, hiring, scripting, product & sales training, coaching & managing team of 50 bilingual reps. International Technical Customer Care Manager / Technical Sales Manager • Managed a support team of 35 person Multilingual International Technical Customer Care team and 6 person, Account Receivable team. • Implemented new workflow; forms in Excel, Word, E-mail and Web-site integration and in the process, exceeded objectives. Improved, answering percentage from 44% to 90+%. • Utilized NICE and Symposium systems to monitor, coach and improve performance. • Created/ performed Sales/ Customer Service/ Accounts Receivable Training & Team Building sessions to improve synergy/ performance amongst Team Members. • Expanded Customer Care/ Inside Sales/ Accounts Receivable team to 52 people. Show less



FIONDA LLC

• Santa Barbara, California Area

• Regional Sales Manager

  • Jun 2002 - Oct 2003

  • Sold to Tier I & II clients nationwide Full Suite of Authorized Agent Programs such as: Generic/Custom Branded, ISP-Internet Access, Voice LD, Dedicated/Data LD, Wireless. • Launched Wireless Authorized Agent Channel comprising of; Verizon, Cingular, AT&T, Alltel & Sprint PCS’s Pre-Paid Liberty Wireless programs produced commission structures, training books and trained internal staff, management team and principals. • Built Dedicated/Data Program, built Training Manual, Trained internal staff- authorized agents single points of contacts. Responsible for Launching WorldCom/ MCI’s “The Neighborhood”. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Business Sales/ Management Consulting, COO

  • Jun 2000 - Nov 2002

  • Launched B2B Outside sales teams, created advertising ads, recruited, hired, produced sales training & presentation books, trained sales people and managers, coaching and managing, producing new quotas, minimum expectations, inspecting what we expect, rewards for exceeding expectations, consequences when not met. • Provided on-site consulting for Sprint PCS authorized agents in an effort to organize, establish focus, goals, sales methodology/ set expectations for the outside sales force. • Established marketing materials, forms, provisioning, agent acquisition and management. Show less



SPRINT PCS, SBDN Channel

• Greater Los Angeles Area

• Business Indirect Account Manager/ Channel Manager

  • Apr 1999 - Jun 2000

  • Responsible for launching Los Angeles Indirect Business Channel for Sprint PCS, built from ground up, building Contracts, Training Program, Marketing Materials, Sales & Management Tracking. Initiated and served on national task force calls to make improvements in all areas of SBDN Channel. • Developed a team of 5 outside sales professionals, excelling in key areas: Acquisition, Retention, Training and Management. Hired and trained 3 inside support personnel. • Leading the entire country each month in new Net Activations, through 3500 indirect reps. Collaborated with National Channel Managers, Regional Directors, Branch Directors and Business Account Managers in a team effort to grow Channel Nationally. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Hybrid Sales Manager/ Account Consultant Executive

  • Aug 1992 - Apr 1999

  Majors/ Commercial Markets Hybrid Sales Manager • Promoted to manage Outside/Inside Voice-Data Hunter/ Account Management Representatives. Managed 12 people; 4 Acquisition, 4 Retention and 4 Inside Hybrid Sales Executives. Coached outside and inside sales teams to generate, maintain and increase growth of customer base in Switched, Dedicated/ Data and Websites. Commercial Markets Account Consultant/ Sales Person • Consistent top performer and leader in acquisition/ retention, Switched and Dedicated T-1, Data, Website arenas. Consistently, attained, “Master Level” of WCSL, “World Class Sales Leadership” Level 1 of 3 in entire branch.“Top Three unit producer” 1995-1998, # 1 Unit Producer attaining 560% of quota for 1998 AT&T Achievers Club award recipient 1993, 1994, 1995, 1996 & 1997, Received numerous, "Top Ten", "Top Performer", "Making a Difference" awards. Only Western region AC to receive award for not losing a single customer for entire year. Show less