Thomas Noirot
IT Engineer - Sharepoint & O365 at CANDU Owners Group- Claim this Profile
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Bio
Chris Krueger
I have had the pleasure to work with and manage Thomas Noirot for many years. During his employment with Ceryx and Dimension Data, Thomas was a vital resource in deploying and maintaining our core infrastructure, information availability and data center operations. He frequently assisted in delivering large, time critical projects - such as data center migrations and new client on-boarding. He was quick to learn and master new skills and technologies while being self-motivated and requiring little supervision. As our business technology demands evolved, so did Thomas. He invested himself in becoming a Microsoft Subject Matter Expert – rising to be one of our lead Share Point technicians. Thomas is flexible and dependable. He takes great pride in his work and carries forward with a great attitude. Given the opportunity, I would not hesitate to work with Thomas again in the future and I am confident he would be an ideal candidate for any role which he pursues.
Hicham Ratoub
Thomas Noirot was my manager and Was the Best Manager at Rogers, he is Professional. he always went the extra mile for his team and his people. he was Always supportive in his team's growth and was mindful of opportunities to develop his team into strong members of the Rogers Family .due to his great attitude, dedication and excellent potential, Thomas Would be a great asset for any corporation.
Chris Krueger
I have had the pleasure to work with and manage Thomas Noirot for many years. During his employment with Ceryx and Dimension Data, Thomas was a vital resource in deploying and maintaining our core infrastructure, information availability and data center operations. He frequently assisted in delivering large, time critical projects - such as data center migrations and new client on-boarding. He was quick to learn and master new skills and technologies while being self-motivated and requiring little supervision. As our business technology demands evolved, so did Thomas. He invested himself in becoming a Microsoft Subject Matter Expert – rising to be one of our lead Share Point technicians. Thomas is flexible and dependable. He takes great pride in his work and carries forward with a great attitude. Given the opportunity, I would not hesitate to work with Thomas again in the future and I am confident he would be an ideal candidate for any role which he pursues.
Hicham Ratoub
Thomas Noirot was my manager and Was the Best Manager at Rogers, he is Professional. he always went the extra mile for his team and his people. he was Always supportive in his team's growth and was mindful of opportunities to develop his team into strong members of the Rogers Family .due to his great attitude, dedication and excellent potential, Thomas Would be a great asset for any corporation.
Chris Krueger
I have had the pleasure to work with and manage Thomas Noirot for many years. During his employment with Ceryx and Dimension Data, Thomas was a vital resource in deploying and maintaining our core infrastructure, information availability and data center operations. He frequently assisted in delivering large, time critical projects - such as data center migrations and new client on-boarding. He was quick to learn and master new skills and technologies while being self-motivated and requiring little supervision. As our business technology demands evolved, so did Thomas. He invested himself in becoming a Microsoft Subject Matter Expert – rising to be one of our lead Share Point technicians. Thomas is flexible and dependable. He takes great pride in his work and carries forward with a great attitude. Given the opportunity, I would not hesitate to work with Thomas again in the future and I am confident he would be an ideal candidate for any role which he pursues.
Hicham Ratoub
Thomas Noirot was my manager and Was the Best Manager at Rogers, he is Professional. he always went the extra mile for his team and his people. he was Always supportive in his team's growth and was mindful of opportunities to develop his team into strong members of the Rogers Family .due to his great attitude, dedication and excellent potential, Thomas Would be a great asset for any corporation.
Chris Krueger
I have had the pleasure to work with and manage Thomas Noirot for many years. During his employment with Ceryx and Dimension Data, Thomas was a vital resource in deploying and maintaining our core infrastructure, information availability and data center operations. He frequently assisted in delivering large, time critical projects - such as data center migrations and new client on-boarding. He was quick to learn and master new skills and technologies while being self-motivated and requiring little supervision. As our business technology demands evolved, so did Thomas. He invested himself in becoming a Microsoft Subject Matter Expert – rising to be one of our lead Share Point technicians. Thomas is flexible and dependable. He takes great pride in his work and carries forward with a great attitude. Given the opportunity, I would not hesitate to work with Thomas again in the future and I am confident he would be an ideal candidate for any role which he pursues.
Hicham Ratoub
Thomas Noirot was my manager and Was the Best Manager at Rogers, he is Professional. he always went the extra mile for his team and his people. he was Always supportive in his team's growth and was mindful of opportunities to develop his team into strong members of the Rogers Family .due to his great attitude, dedication and excellent potential, Thomas Would be a great asset for any corporation.
Experience
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CANDU Owners Group
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Canada
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Utilities
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1 - 100 Employee
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IT Engineer - Sharepoint & O365
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Oct 2019 - Present
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NTT
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Japan
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IT Services and IT Consulting
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700 & Above Employee
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Sharepoint & Office 365 Administrator - MS Services Engineer L3
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Jun 2019 - Oct 2019
• Sharepoint Online, 2016, 2013, 2010 and SharePoint (MOSS) 2007, O365 • Hybrid topology Office365 -Onprem Exchange/Sharepoint • Systems security, patching and upgrades • Custom and 3rd SharePoint solution packages deployment • Custom apps (ex: Nintex , Bainsight...) • SharePoint architecture, services and settings configuration • PowerShell and SQL Scripting • Content databases – SQL administration • Hybrid & Migration projects • Backups and Restores, Data recovery • SharePoint Infrastructure Monitoring • Crisis and Outage Management • Vendors communication and relationships Show less
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Dimension Data
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Sharepoint Engineer
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Jun 2016 - Oct 2019
• SharePoint 2016, 2013,2010, MOSS 2007, O365 • Systems security, patching and upgrades • Custom and 3rd SharePoint solution packages deployment • Custom apps (ex: Nintex , Bainsight...) • SharePoint architecture, services and settings configuration • PowerShell and SQL Scripting • Content databases – SQL administration • Hybrid & Migration projects • Backups and Restores, Data recovery • SharePoint Infrastructure Monitoring • SharePoint 2016, 2013,2010, MOSS 2007, O365 • Systems security, patching and upgrades • Custom and 3rd SharePoint solution packages deployment • Custom apps (ex: Nintex , Bainsight...) • SharePoint architecture, services and settings configuration • PowerShell and SQL Scripting • Content databases – SQL administration • Hybrid & Migration projects • Backups and Restores, Data recovery • SharePoint Infrastructure Monitoring
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Ceryx Inc.
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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IT Infrastructure - NOC
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Oct 2013 - Jun 2016
• Enterprise data backup and Recovery • Servers maintenance and installation • Data-center Administration • Virtual Environments • Network Monitoring & Maintenance• Hardware Management• Network Infrastructure • Performance Monitoring• Outage Management
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IT Operations - NOC
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Feb 2013 - Oct 2013
• Network Monitoring & Maintenance• Outage Management & Communication • Microsoft Exchange • Enterprise Data Backup & Restore • Network Monitoring & Maintenance• Microsoft Lync/Skype • Blackberry Enterprise server• Microsoft ActiveSync
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Rogers Communications
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Canada
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Telecommunications
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700 & Above Employee
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National Ticketing Center Manager
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Jan 2010 - Dec 2012
• Managed Ticketing Analysts in Toronto and Montreal 24/7 (25 people)• Outage & Crisis management 24x7• Outage communications• Wireless network coverage analysis and reporting• Devices, products & services scopes of support, SLAs• Roaming escalations• Project Management• Vendor communication• E911 PSAP response-locate for emergency calls• War room participation• Knowledge Base development & management• Technical QA• Customers SLA management (resolution rate & Lifecycle)• Office of the President support & Investigations• Executive support• Department communications• Training planning and organization• Staff & Contingency Planning• Recruiting Show less
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Manager – Business Technical Support Center
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Apr 2009 - Jan 2010
• Manage a team of technical support analysts ( 23 people)• Customers Calls & Tickets QA • Call Center SLA management (call volumes, outage management…)• Statistics reports • Department communications• Lab management• Staffing management• Knowledge Base development & management• Office of the President support• Training planning and organization• Contingency Planning• Recruiting
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Manager – Wireless Consumer Technical Support
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Oct 2008 - Apr 2009
• Implemented new WCTS department in Toronto (55 people)• Call Center SLA management• Staff management• Department communications• Lab management• Knowledge Base development & management• Customers Calls & Tickets QA • Office of the President Support• Training planning and organization• Recruiting
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Senior Tier2 Analyst – Business Technical Support Center
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Aug 2007 - Oct 2008
• Outage management with NOC and Vendors• Outage notifications and PIR Reports• Technical investigations, documentation for Rogers Wireless, Fido devices and services• SLA management ( resolution rate and lifecycle)• Call centers reporting• New Products Development-Testing• Developed department knowledge base• Vendor communication• Office of the President support• Executive support
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Bilingual Tier2 Analyst - Business Technical Support Center
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Sep 2006 - Aug 2007
• Technical investigations, documentation for Rogers Wireless, Fido devices and services• New Products Development-Testing• Office of the President support• Executive support • Consumer and Business Technical support• Vendor Support
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Bilingual Technical Support – Business Technical Support Center
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Sep 2004 - Sep 2006
• Consumer and Business Technical support for Rogers Wireless devices and services
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Microsoft
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United States
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Software Development
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700 & Above Employee
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Bilingual technical support
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2003 - 2004
• Consumer and Business Technical support for Microsoft software and hardware • Consumer and Business Technical support for Microsoft software and hardware
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Community
