Marriage And Family Therapy Intern

• Apr 2022 - Present

Social Media Coordinator

• May 2021 - Present

Bartender

• Apr 2019 - Mar 2020

• Delivered exceptional guest experiences by providing professional, authentic, genuine customer service • Developed and crafted cocktails with hand squeezed juices, unique syrups, and local ingredients • Demonstrated knowledge of local spirits, beer, and wine • Boosted high end liquor, wine, and food sales by consistently up selling, maintaining high sales reports • Provided food and beverage service in various outlets including bar service, table and lounge service, room service, and to-go/carryout options

Banquet Server/Bartender

• Feb 2018 - May 2019

Understand and follow Banquet Event Order (BEO) to setup for upcoming event Communicate with other banquet servers as well as other departments to make sure BEO is completed upon arrival Communicate with Host of event to communicate any last many additions or changes to BEO Understand and follow Banquet Event Order (BEO) to setup for upcoming event Communicate with other banquet servers as well as other departments to make sure BEO is completed upon arrival Communicate with Host of event to communicate any last many additions or changes to BEO

Banquet Server

• Aug 2018 - Apr 2019

Server

• Oct 2017 - Feb 2018

-Assisted in training and opening of business -Welcome guests and explain concept of Melbourne style coffee shop/restaurant -Efficiently place food and beverage orders providing genuine and authentic hospitality -Assisted in training and opening of business -Welcome guests and explain concept of Melbourne style coffee shop/restaurant -Efficiently place food and beverage orders providing genuine and authentic hospitality

Gallery Host

• Jun 2016 - Oct 2017

-Front Desk duties included assisting guests checking in and out of the hotel -Customer service duties included answering phones and assisting callers -Assisted in maintaining a functional flow of food and beverage throughout the entirety of the continental breakfast service -Front Desk duties included assisting guests checking in and out of the hotel -Customer service duties included answering phones and assisting callers -Assisted in maintaining a functional flow of food and beverage throughout the entirety of the continental breakfast service

Management

• Jan 2016 - Aug 2016

-Rotated through BOH and FOH positions -Learned opening and closing management procedures -Lead dinner shifts, helping in different positions as necessary -Rotated through BOH and FOH positions -Learned opening and closing management procedures -Lead dinner shifts, helping in different positions as necessary

Server

• Apr 2015 - Nov 2015

Server, Host, Server Assistant, Food Runner, Minor Bartending,

• May 2014 - Jan 2015

I worked every Front of House position within the restaurant, but I primarily served. Server: -I offered food and beverage specials every day of the week including $2 Drink of the Days, All Day Happy Hour and $5 Burgers on Thursdays, and All You Can Eat Catfish on Sunday afternoons. -I became familiar with lunch "regulars", having drinks ready upon first visit of the table while anticipating food orders. Host: -Welcomed guests into restaurant -Lead guests to table/booth which would accompany their needs -Let shift manager know number of table turns per server, -Coordinated with shift manager where large parties should be placed and which servers should accompany them Minor Bartending: I closed lunch on most weekdays, generally working alone or with one other server.

Cart Attendant/Cashier

• Jul 2013 - Dec 2013

-Gathered carts from inside and outside the store -Assisted guests with questions concerning product locations -Checked out guests at the checkout line -Kept facilities stocked and organized -Gathered carts from inside and outside the store -Assisted guests with questions concerning product locations -Checked out guests at the checkout line -Kept facilities stocked and organized