Marketing Manager

• Jan 2022 - Present

Sales Account Manager

• Jan 2021 - Oct 2021

-Managing a portfolio of accounts to achieve long-term success. -Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. -Meeting planned sales goals. -Developing positive relationships and handling customers’ needs. -Coordinating with marketing on lead generation. -Generating new sales using existing and potential customer networks. -Understanding of sales performance metrics. -Supervising account representatives to… Show more -Managing a portfolio of accounts to achieve long-term success. -Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. -Meeting planned sales goals. -Developing positive relationships and handling customers’ needs. -Coordinating with marketing on lead generation. -Generating new sales using existing and potential customer networks. -Understanding of sales performance metrics. -Supervising account representatives to ensure sales increase. -Setting and tracking sales account targets, aligned with company objectives -Suggesting actions to improve sales performance and identify opportunities for growth. -Promoting the organization and products. Show less -Managing a portfolio of accounts to achieve long-term success. -Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. -Meeting planned sales goals. -Developing positive relationships and handling customers’ needs. -Coordinating with marketing on lead generation. -Generating new sales using existing and potential customer networks. -Understanding of sales performance metrics. -Supervising account representatives to… Show more -Managing a portfolio of accounts to achieve long-term success. -Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. -Meeting planned sales goals. -Developing positive relationships and handling customers’ needs. -Coordinating with marketing on lead generation. -Generating new sales using existing and potential customer networks. -Understanding of sales performance metrics. -Supervising account representatives to ensure sales increase. -Setting and tracking sales account targets, aligned with company objectives -Suggesting actions to improve sales performance and identify opportunities for growth. -Promoting the organization and products. Show less

Customer Delight Agent

• Nov 2020 - Feb 2021

-Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Identifing and assessing customers' needs to achieve satisfaction. -Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. -Resolving customer complaints via… Show more -Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Identifing and assessing customers' needs to achieve satisfaction. -Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. -Resolving customer complaints via phone, email, mail or social media. -Placing or canceling orders. Show less -Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Identifing and assessing customers' needs to achieve satisfaction. -Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. -Resolving customer complaints via… Show more -Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -Identifing and assessing customers' needs to achieve satisfaction. -Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution. -Resolving customer complaints via phone, email, mail or social media. -Placing or canceling orders. Show less

Social Media Manager & Sales Manager

• Nov 2019 - Jan 2021

-Performing research on current benchmark trends and audience preferences. -Designing and implementing social media strategy to align with business goals. -Generating, editing, publishing and sharing engaging content daily (e.g. original text, photos, videos, and news). -Communicating with followers, responding to queries in a timely manner and monitoring customer reviews). -Suggesting and implementing new features to develop brand awareness, like promotions and… Show more -Performing research on current benchmark trends and audience preferences. -Designing and implementing social media strategy to align with business goals. -Generating, editing, publishing and sharing engaging content daily (e.g. original text, photos, videos, and news). -Communicating with followers, responding to queries in a timely manner and monitoring customer reviews). -Suggesting and implementing new features to develop brand awareness, like promotions and competitions. -Staying up-to-date with current technologies and trends in social media, design tools and applications. Show less -Performing research on current benchmark trends and audience preferences. -Designing and implementing social media strategy to align with business goals. -Generating, editing, publishing and sharing engaging content daily (e.g. original text, photos, videos, and news). -Communicating with followers, responding to queries in a timely manner and monitoring customer reviews). -Suggesting and implementing new features to develop brand awareness, like promotions and… Show more -Performing research on current benchmark trends and audience preferences. -Designing and implementing social media strategy to align with business goals. -Generating, editing, publishing and sharing engaging content daily (e.g. original text, photos, videos, and news). -Communicating with followers, responding to queries in a timely manner and monitoring customer reviews). -Suggesting and implementing new features to develop brand awareness, like promotions and competitions. -Staying up-to-date with current technologies and trends in social media, design tools and applications. Show less

Beauty Advisor

• Apr 2019 - Oct 2019

Beauty Advisor

• Dec 2018 - Apr 2019

-Demonstrating proper use of makeup, skincare products, and perfumes -Identifying customer needs and recommending cosmetics and skincare products based on their preferences -Ensuring proper presentation of products on shelves -Explaining to customers how to use products they’re interested in buying -Advising customers on how to take care of their skin -Demonstrating proper use of makeup, skincare products, and perfumes -Identifying customer needs and recommending cosmetics and skincare products based on their preferences -Ensuring proper presentation of products on shelves -Explaining to customers how to use products they’re interested in buying -Advising customers on how to take care of their skin