Thomas Jackson

Senior Director: Customer Operations & Analytics at OOBE Apparel Design Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greenville, South Carolina, United States, US
Skills

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Bio

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Credentials

  • Microsoft Certified Solutions Associate: BI Reporting
    Microsoft
    Feb, 2020
    - Nov, 2024
  • SnowPro Core Certification
    Snowflake
    Jun, 2021
    - Nov, 2024
  • Microsoft Certified: Data Analyst Associate
    Microsoft
    Jun, 2020
    - Nov, 2024

Experience

  • OOBE Apparel Design Group
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Senior Director: Customer Operations & Analytics
      • Aug 2022 - Present

    • CX Director: Analytics & Planning
      • Oct 2021 - Aug 2022

  • AllCloud
    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Analytics Manager - Data Analytics Practice, North America
      • Jul 2021 - Sep 2021

      As Analytics Manager of the Data Analytics Practice for North America, I help our clients turn their data into a strategic asset to achieve critical business outcomes of improved profits, increased revenues, and competitive advantages. As Analytics Manager of the Data Analytics Practice for North America, I help our clients turn their data into a strategic asset to achieve critical business outcomes of improved profits, increased revenues, and competitive advantages.

  • Integress, Inc.
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Analytics Manager
      • Apr 2021 - Jul 2021

  • OOBE Apparel Design Group
    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Business Intelligence & Analytics Manager
      • Oct 2019 - Apr 2021

    • Business Intelligence Analyst
      • Dec 2017 - Oct 2019

    • Ecommerce Web Developer
      • Nov 2016 - Dec 2017

  • SimplyEyeglasses.com
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Web Developer
      • Nov 2014 - Jan 2017

      • Manage and maintain website code including front-end and back-end systems • Lead new feature developments • Developed and now manage data warehousing solution for data mining, reporting, and competitive analysis • Create and manage Pay-Per-Click campaigns • Manage and maintain website code including front-end and back-end systems • Lead new feature developments • Developed and now manage data warehousing solution for data mining, reporting, and competitive analysis • Create and manage Pay-Per-Click campaigns

  • Vessel Medical
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Software Developer
      • Mar 2016 - Nov 2016

  • Ruth's Hospitality Group, INC.
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Help Desk Analyst
      • May 2015 - Mar 2016

      • Promoted to full time Help Desk Analyst at RHGI Corporation• Provide corporate network & field applications support • Administer point of sales systems support (Micros)• Deliver hardware maintenance, asset tracking, and resource management

    • IT Intern
      • Jul 2014 - May 2015

      • Awarded an IT Internship at RHGI Corporation• Assisted with replacement of all Windows XP desktops in field to prevent security risks• Maintained control of asset documentation

  • Ruth's Chris Steak House
    • United States
    • Restaurants
    • 700 & Above Employee
    • Server Assistant
      • Feb 2010 - Jul 2014

      Directly responsible for the maintenance of dining area, attentiveness to customer’s dining needs, and the overall management of the customer dining experience. Honors: Employee of the Month (July 2010) Directly responsible for the maintenance of dining area, attentiveness to customer’s dining needs, and the overall management of the customer dining experience. Honors: Employee of the Month (July 2010)

Education

  • Duke University - The Fuqua School of Business
    Master of Science - MS, Business Analytics
    2021 - 2023
  • Full Sail University
    Bachelor's Degree, Web Page, Digital/Multimedia and Information Resources Design
    2014 - 2016

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