Experience

Conservatory Lab Charter School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Senior Director of Operations

  • Jun 2023 - Present



Cambridge College

• United States
• Higher Education
• 400 - 500 Employee

• • Aug 2022 - Jun 2023

• • Mar 2017 - Jun 2023



University of Phoenix

• United States
• Higher Education
• 700 & Above Employee

• Receptionist/Student Services Coordinator

  • Jan 2007 - Jun 2023

  Superior communication. Coordinate arrangements for students meetings, staff meetings and room rentals. Receive and route 100-200 incoming telephone calls on a daily base. Coordinate and perform several task simultaneously, Handle all new hired forms, students conplaints, staff list and supplies. Receive and track students payments on a daily base. Other duties as assigned by the Operations Manager Superior communication. Coordinate arrangements for students meetings, staff meetings and room rentals. Receive and route 100-200 incoming telephone calls on a daily base. Coordinate and perform several task simultaneously, Handle all new hired forms, students conplaints, staff list and supplies. Receive and track students payments on a daily base. Other duties as assigned by the Operations Manager



UMass Memorial Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Accounts Payable/Lead

  • Oct 2004 - Dec 2006

  Organized and prioritized work to meet strict deadlines. Delegated responsibilities to emploees to meet company's expectations. Team spirited "Can Do" attitude. Communicated on a daily base with field office managers and provided field support. Trained and processed 1500 claims a week for Third Party Payers in MA. Made collections calls and appropriate follow-up on past due and delinquent accounts. Assist managers accounts receivables aging to the acceptable level identified by management. Worked directly with customers to resolve any account discrepancies. Creation and monitoring of accounts receivables aging report. Code, entered and processed A/P for multiple properties like invoices, processing checks, expense reports, refunds and reimbursement. Filling of all bills and maintain accurate payment records. Show less



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Health Information Audit Coordinator

  • Jun 1999 - Sep 2004

  Ensured compliance through audit and research. Established an annual audit work plan and schdule approved by the Billing and Coding Compliance Committee. Reviewed policies and procedures for compliance issues. Provided full disclosure to the Billing and Coding Committee of all potential compliance issues. Performed routine audits to assure departments processes are in compliance for documentation, charging and coding. Possessed knowlwdge of court legal documents, Arizona AHCCCS programs, Medicare Billing requirements, JCLHN Compliance Plan. Verified ordering of patient charges and documentation by Medical Records. Demonstrated a high degree of accuracy based on reviewing as evidence by audit. Monitored and reported on the status of unbilled/un-coded accounts. Show less