Recruiting Coordinator | Support Talent Sourcer

• Oct 2022 - Present

Meticulously evaluating resumes, utilizing a variety of sourcing techniques such as Boolean search and X-ray search, and reaching out to potential candidates through various communication channels such as email, SMS, and connection requests on LinkedIn. Manages the applicant tracking system and conducts preliminary interviews to assess suitability. Utilizing tools like LinkedIn Recruiter and Indeed Recruiter, create summaries of the interviews, schedule appointments, make follow-up calls, and engage in cold calling as necessary. Show less

Phone Screener - (^Acquired by HireBetter ^)

• Jan 2022 - Present

As an experienced talent acquisition specialist, I am well-equipped to proactively source and engage qualified candidates through various channels, review resumes and conduct initial phone screenings to assess candidate fit, set up phone interviews with potential candidates, utilize recruitment software to track applicant information and manage the recruitment pipeline, maintain an organized and up-to-date database of sourced contacts, and follow up with applicants throughout the recruitment process to ensure timely and effective communication. Show less

Talent Sourcer | Scheduler | Recruiting Admin

• Feb 2023 - Present

Sourcing Sales Agents, scheduling and booking them for interviews Sourcing Sales Agents, scheduling and booking them for interviews

Top Rated Plus Professional Virtual Assistant

• Apr 2010 - Present

Administrative Assistant

• Jul 2018 - Feb 2022

As a proficient data management specialist, my expertise encompasses efficient data entry and search capabilities, adept social media management, and thorough proficiency in utilizing collaborative tools such as Google Sheets and Dropbox. As a proficient data management specialist, my expertise encompasses efficient data entry and search capabilities, adept social media management, and thorough proficiency in utilizing collaborative tools such as Google Sheets and Dropbox.

Account Manager

• Mar 2018 - Mar 2021

As a seasoned digital marketer, I have experience in handling Facebook accounts for Facebook ads and assisting media buyers to in driving effective brand campaigns, utilizing multi-log-in tools for streamlined access, facilitating secure PayPal payments, implementing basic automated workflows through Zapier, and executing seamless account management and acquisition strategies.

Chat Operator

• Sep 2017 - Mar 2018

With my expertise in customer service. I am well-equipped to provide efficient and effective live chat support using an intercom tool and expertly set up and optimize Facebook Pages to maximize brand exposure. Additionally, I am experienced in utilizing Airtable to manage and organize complex data sets user-friendly and intuitively.

Quality Assurance Specialist

• Apr 2018 - Aug 2019

As a skilled quality assurance specialist, I possess extensive experience in actively monitoring and analyzing call listening metrics to ensure optimal customer experience, compiling comprehensive reports to identify areas of improvement, providing actionable suggestions to enhance processes, and performing detailed script checks to maintain consistency and accuracy in customer interactions. As a skilled quality assurance specialist, I possess extensive experience in actively monitoring and analyzing call listening metrics to ensure optimal customer experience, compiling comprehensive reports to identify areas of improvement, providing actionable suggestions to enhance processes, and performing detailed script checks to maintain consistency and accuracy in customer interactions.

Administrative Assistant

• Dec 2017 - Apr 2019

With my expertise in data management, I am well-versed in performing audio listening and comparing accuracy, utilizing word counting and character identifying techniques to ensure transcription completeness, implementing QA checks to maintain quality, and utilizing spreadsheets to manage and organize data in a user-friendly and accessible manner. With my expertise in data management, I am well-versed in performing audio listening and comparing accuracy, utilizing word counting and character identifying techniques to ensure transcription completeness, implementing QA checks to maintain quality, and utilizing spreadsheets to manage and organize data in a user-friendly and accessible manner.

Professional Administrative Support | Real Estate

• Sep 2015 - Oct 2016

As an experienced administrative assistant, I possess proficiency in managing ad or list posting tasks, adeptly handling email correspondence, ensuring up-to-date information management, and meticulously updating NDAs to ensure compliance and confidentiality. As an experienced administrative assistant, I possess proficiency in managing ad or list posting tasks, adeptly handling email correspondence, ensuring up-to-date information management, and meticulously updating NDAs to ensure compliance and confidentiality.

Data Entry Specialist

• Jan 2014 - Oct 2016

Data Entry Google Sheets Data Entry Google Sheets

Quality Assurance Analyst/ Call Selector

• Jul 2012 - Aug 2015

As a skilled call quality analyst, I possess expertise in developing and implementing effective call-scoring methodologies to measure employee performance, assigning calls based on who handled it and discussing areas of improvement, and selecting calls for monitoring and quality assurance purposes. As a skilled call quality analyst, I possess expertise in developing and implementing effective call-scoring methodologies to measure employee performance, assigning calls based on who handled it and discussing areas of improvement, and selecting calls for monitoring and quality assurance purposes.

Virtual Assistant | Customer Service Representative

• 2011 - 2012

As a versatile sales professional, I possess experience in diverse fields including billing Australian accounts, engaging in cold-calling sales activities, working within the telecommunications industry, and marketing products within the beauty industry. My adaptable skillset and ability to quickly learn and implement industry-specific strategies make me a valuable asset to any sales team As a versatile sales professional, I possess experience in diverse fields including billing Australian accounts, engaging in cold-calling sales activities, working within the telecommunications industry, and marketing products within the beauty industry. My adaptable skillset and ability to quickly learn and implement industry-specific strategies make me a valuable asset to any sales team