Experience

Global Engagement Institute

• United States
• Higher Education
• 1 - 100 Employee

• Operations Manager

  • Feb 2017 - Present

  Coordinating healthcare and educational programs (relevant to service learning / social impacts / community works) Organizing logistics, customizing events, designing itineraries, and managing financial budgets Coordinating healthcare and educational programs (relevant to service learning / social impacts / community works) Organizing logistics, customizing events, designing itineraries, and managing financial budgets



Freelance

• Trilingual Interpreter

  • Jan 2010 - Present

  I interpret from English, Chinese to Vietnamese and vise versa. I've provided services for well-known delegations such as United Nations ILO, DFAT Australia, Hendrix-genetics, Marie Stopes, Pouyuen Footwear, World Expo, FPT Software, Hanosimex Textile, Cashew Producers, ....

• International tourguide

  • Nov 2017 - Sep 2020

  Trilingual tour guide and operator with great experience in travelling more than 20 countries over 5 continentsSpecialized in customizing tours like service learning, MICE, foody and cultural hand-on experience



Vi Tuan Law Firm

• vietnam

• Executive Assistant

  • Apr 2016 - Feb 2017

  Daily administrative work: Schedule meetings and travel plans, prepare reports and billings Assisted the manager to improve workflow systems and client accounts management Daily administrative work: Schedule meetings and travel plans, prepare reports and billings Assisted the manager to improve workflow systems and client accounts management



Shopping Malls and Restaurants

• New York, United States

• Work and Travel

  • Sep 2015 - Mar 2016

  Travelled across 13 States and worked in various positions (call center, data entry, cashier, waitress) Adapted well under multicultural environments, worked independently with good hospitality skills Travelled across 13 States and worked in various positions (call center, data entry, cashier, waitress) Adapted well under multicultural environments, worked independently with good hospitality skills



Top Finance

• Auckland, New Zealand

• Lending Specialist

  • Oct 2014 - Apr 2015

  Specialise in home loans: process loan applications, review reports and assist clients with payments Applied fundamental financial concepts to help clients with their budget issues and advice right financial solutions Specialise in home loans: process loan applications, review reports and assist clients with payments Applied fundamental financial concepts to help clients with their budget issues and advice right financial solutions



Frost & Sullivan

• United States
• Business Consulting and Services
• 700 & Above Employee

• Consulting Analyst Intern

  • Jun 2014 - Oct 2014

  Researching global studies on a wide range of projects: Best Practice Awards in Canada, asphalt products in ANZ, dairy market in Pacific Islands and Coatings Industry in New Zealand Undertaking primary research (phone interviews with top managers) in various industries Conducting secondary research (relevant reports and articles) to outline syndicated research Researching global studies on a wide range of projects: Best Practice Awards in Canada, asphalt products in ANZ, dairy market in Pacific Islands and Coatings Industry in New Zealand Undertaking primary research (phone interviews with top managers) in various industries Conducting secondary research (relevant reports and articles) to outline syndicated research



NEXUS CHARTERED ACCOUNTANTS LTD

• Auckland, New Zealand

• Office Assistant (fixed term Internship)

  • Jul 2014 - Sep 2014

  Assisting the manager to re-build an operational plan in terms of cash flow management and tracking payment Setting up work flow and company work code to improve workplace environment Assisting the manager to re-build an operational plan in terms of cash flow management and tracking payment Setting up work flow and company work code to improve workplace environment



Chinese New Settlers Services Trust

• Auckland, New Zealand

• Receptionist (volunteer)

  • Apr 2014 - May 2014

  Greeted visitors and administered all incoming calls in a courteous, professional manner Data entry, other administrative related tasks Rewarded 1st prize in “MYOB flyer design Contest” Greeted visitors and administered all incoming calls in a courteous, professional manner Data entry, other administrative related tasks Rewarded 1st prize in “MYOB flyer design Contest”



Massey University

• New Zealand
• Higher Education
• 700 & Above Employee

• Research Assistant (fixed term contract)

  • Sep 2013 - Oct 2013

  Collected and collated data relating to the economic and financial sector Ensured all data is accurate and easy to read for presenting to Professor for research purposes Collected and collated data relating to the economic and financial sector Ensured all data is accurate and easy to read for presenting to Professor for research purposes



Auckland Council

• New Zealand
• Government Administration
• 700 & Above Employee

• Surveyor (Casual Job)

  • Jun 2013 - Jun 2013

  Researched, collated and categorised local business (Wairau Valley, North Shore) into groups Displayed a high level of flexibility and the ability to quickly adapt to new working environments Researched, collated and categorised local business (Wairau Valley, North Shore) into groups Displayed a high level of flexibility and the ability to quickly adapt to new working environments



Barfoot & Thompson

• New Zealand
• Real Estate
• 700 & Above Employee

• Data Entry (Casual Job)

  • Apr 2013 - May 2013

  Prepared a comparative and comprehensive database for sales staff Researched high value properties listed on the commercial and industrial property market Prepared a comparative and comprehensive database for sales staff Researched high value properties listed on the commercial and industrial property market