President, Associated Students of Mendocino College

• Oct 2022 - Present

Practicing leadership, fundraising, advocacy, and parliamentary procedure by representing and supporting students of Mendocino College. Facilitating communication between students, faculty, lawmakers, and community. Tasks include coordinating bi-monthly agendas, facilitating student events, managing student center inventories and improvements, collaborating with clubs, committees and community leaders.

Business Student

• May 2020 - Present

Pursuing three AS degrees in Business Management, Business Administration to transfer, and Economics to transfer, with a focus on Sustainability and Equity.

Student Worker

• Jun 2023 - Aug 2023

Helped facilitate a migration and reboot of the student senate office at the main campus. Collaborated with campus leadership to procure and/or discard furnishings and equipment according to a student-approved budget. Welcomed incoming students, attended planning meetings pertaining to student life, and recruited more candidates for appointment to Associated Students of Mendocino College. Helped onboard a new advisor for the student senate then worked together to create an orientation for… Show more Helped facilitate a migration and reboot of the student senate office at the main campus. Collaborated with campus leadership to procure and/or discard furnishings and equipment according to a student-approved budget. Welcomed incoming students, attended planning meetings pertaining to student life, and recruited more candidates for appointment to Associated Students of Mendocino College. Helped onboard a new advisor for the student senate then worked together to create an orientation for incoming officers.

Student Leader, Guided Pathways Leadership Team

• Mar 2021 - May 2023

Participating as a student representative both on Mendocino College committees and in support of Guided Pathways implementation at the school (as put forth by California Community Colleges Chancellor’s Office). Attended 'Change' convening of 2022 California Community Colleges Pathways to Equity conference. Attended 2022 Faculty Leadership Institute. Gained leadership skills and made contributions to programs affecting Lake and Mendocino County students during and following Covid-19 timeframe… Show more Participating as a student representative both on Mendocino College committees and in support of Guided Pathways implementation at the school (as put forth by California Community Colleges Chancellor’s Office). Attended 'Change' convening of 2022 California Community Colleges Pathways to Equity conference. Attended 2022 Faculty Leadership Institute. Gained leadership skills and made contributions to programs affecting Lake and Mendocino County students during and following Covid-19 timeframe. Hosted student panel discussing resilience and perseverance during faculty & staff Inservice Day (Jan 2023). Committees and teams attended: Guided Pathways Leadership Team (2021-current), Marketing & Outreach (2021), Planning & Budgeting (2022-current), Student Housing Task force (2022-current), President's Policy Advisory Board (2023-current).

Treasurer, Associated Students of Mendocino College

• Aug 2022 - Mar 2023

Monitoring student government budget and accounts, processing purchase orders, managing costs of Student Center inventories and upgrades.

Student Representative

• Aug 2023 - Present

Offering a student perspective and an advisory vote on the Mendocino College Foundation Board. Matters include fundraising for scholarships and other financially supportive measures for the students, faculty, and staff of Mendocino College District. Offering a student perspective and an advisory vote on the Mendocino College Foundation Board. Matters include fundraising for scholarships and other financially supportive measures for the students, faculty, and staff of Mendocino College District.

Regional Affairs Director, Region I

• Jul 2023 - Present

Community organizing among California's seven northernmost community colleges. Promoting the advancement of initiatives in a student-led, non-profit, legislative organization seeking equity and success for California's community college students.

Delegate

• Oct 2022 - Jul 2023

Represented community college students as a voting member of the SSCCC's Region I in Northern California. Member of Region I Legislative Affairs Committee effecting change at the state level. Attended SSCCC 2022 Professional Development and Leadership Training Event to learn about Brown Act, Participatory Governance, and more. Attended 2023 General Assembly, representing one of 116 campuses in the largest college network in the country; here delegates took action on 34 resolutions for… Show more Represented community college students as a voting member of the SSCCC's Region I in Northern California. Member of Region I Legislative Affairs Committee effecting change at the state level. Attended SSCCC 2022 Professional Development and Leadership Training Event to learn about Brown Act, Participatory Governance, and more. Attended 2023 General Assembly, representing one of 116 campuses in the largest college network in the country; here delegates took action on 34 resolutions for advancement to the California State Legislature.

Office Manager

• Oct 2019 - Apr 2020

Office organization, minor accounting duties, and CRM management for leaders in HR consultation, business education, and harassment prevention training in Lake County, CA and beyond. Office organization, minor accounting duties, and CRM management for leaders in HR consultation, business education, and harassment prevention training in Lake County, CA and beyond.

Project Coordinator

• Apr 2016 - Aug 2019

Contributed, on the back end, to the advancement of efficiency projects through focused sales education, training, and learning materials. Coordinated with team on tasks, timelines, client needs, data organization, event participation, content development, proofing materials, and more. Assisted executives in travel, record-keeping, and product development. Co-coordinator of robust CRM system, specifically in the upkeep of contact info and in obtaining releases for the use of testimonials… Show more Contributed, on the back end, to the advancement of efficiency projects through focused sales education, training, and learning materials. Coordinated with team on tasks, timelines, client needs, data organization, event participation, content development, proofing materials, and more. Assisted executives in travel, record-keeping, and product development. Co-coordinator of robust CRM system, specifically in the upkeep of contact info and in obtaining releases for the use of testimonials. Responsible for eBook fulfillment. Still sharing in Selling Energy's vision of prospering others, and to do well by doing good. Show less Contributed, on the back end, to the advancement of efficiency projects through focused sales education, training, and learning materials. Coordinated with team on tasks, timelines, client needs, data organization, event participation, content development, proofing materials, and more. Assisted executives in travel, record-keeping, and product development. Co-coordinator of robust CRM system, specifically in the upkeep of contact info and in obtaining releases for the use of testimonials… Show more Contributed, on the back end, to the advancement of efficiency projects through focused sales education, training, and learning materials. Coordinated with team on tasks, timelines, client needs, data organization, event participation, content development, proofing materials, and more. Assisted executives in travel, record-keeping, and product development. Co-coordinator of robust CRM system, specifically in the upkeep of contact info and in obtaining releases for the use of testimonials. Responsible for eBook fulfillment. Still sharing in Selling Energy's vision of prospering others, and to do well by doing good. Show less

Environmental Services Specialist

• Dec 2018 - Apr 2019

Accounting Clerk/Accounts Payable Clerk

• Jan 2014 - Mar 2016

Specialized in accounts payable with additional tasks encompassing the various adherences of an insurance accounting office, such as: daily account balancing, municipal tax preparation, IRS compliance, cash-flow functions, and provider relations. Additional responsibilities in organization, filing, development of training material, training, leading, documenting procedures, communicating with team members, and communication with field agents.

Tele-Underwriter

• Jul 2012 - Dec 2013

Performed medical risk assessment for applicants of life insurance, Medicare Supplement insurance, short-term care insurance, etc. Implemented investigational conversation and decision-making to approve or decline applications as outlined by underwriting guidelines of the organization; this was acheived with high efficiency in a rapid turn-around timeframe due to the telephonic nature of transactions. Also tasked with team SharePoint site development and administration. Assisted agents with… Show more Performed medical risk assessment for applicants of life insurance, Medicare Supplement insurance, short-term care insurance, etc. Implemented investigational conversation and decision-making to approve or decline applications as outlined by underwriting guidelines of the organization; this was acheived with high efficiency in a rapid turn-around timeframe due to the telephonic nature of transactions. Also tasked with team SharePoint site development and administration. Assisted agents with questions ranging from premiums, to specific medical guidelines, to applicable Medicare and insurance laws. Personally handled applications for persons with hearing limitations. During this time, also served as a member of the RAK PAK - a Random Acts of Kindness committee which allowed Equitable to reach out to the community through fun, charitable activities.

Content Developer/Editor

• Apr 2013 - Oct 2014

Developed and edited content for promising local start-ups with potential for national growth. Used positive and uplifting collaborative models aimed at improving community and quality of life for women, new entrepreneurs, first-time home buyers, and families. Developed and edited content for promising local start-ups with potential for national growth. Used positive and uplifting collaborative models aimed at improving community and quality of life for women, new entrepreneurs, first-time home buyers, and families.

Homemaker

• Jan 2012 - Jul 2012

All things domestic! Home improvement, design, arts and crafts, culinary arts, child care, pet care, task management, time management, event planning, family planning future planning, budgeting, travel coordination, outdoor recreation, self-education, networking and self-improvement. All things domestic! Home improvement, design, arts and crafts, culinary arts, child care, pet care, task management, time management, event planning, family planning future planning, budgeting, travel coordination, outdoor recreation, self-education, networking and self-improvement.

Customer Support

• Apr 2007 - Dec 2011

Processed air travel reservations and offered industry-leading service in remote environment. Took part in at least four task teams to assist with integration of new software and procedures - participated on pivotal support desk during the airline's historical conversion from Navitaire to SABRE software in 2010. Among Jet Blue's "Top 10 Most Complimented Crewmembers," following this major transition. Participated in regular credit card promotions, meeting a quota of at least two telephone… Show more Processed air travel reservations and offered industry-leading service in remote environment. Took part in at least four task teams to assist with integration of new software and procedures - participated on pivotal support desk during the airline's historical conversion from Navitaire to SABRE software in 2010. Among Jet Blue's "Top 10 Most Complimented Crewmembers," following this major transition. Participated in regular credit card promotions, meeting a quota of at least two telephone transfers per month. Also met bi-monthly quotas for other ancillary referrals. Regularly met 90-100 percentile rating on quality-assurance monitors. Show less Processed air travel reservations and offered industry-leading service in remote environment. Took part in at least four task teams to assist with integration of new software and procedures - participated on pivotal support desk during the airline's historical conversion from Navitaire to SABRE software in 2010. Among Jet Blue's "Top 10 Most Complimented Crewmembers," following this major transition. Participated in regular credit card promotions, meeting a quota of at least two telephone… Show more Processed air travel reservations and offered industry-leading service in remote environment. Took part in at least four task teams to assist with integration of new software and procedures - participated on pivotal support desk during the airline's historical conversion from Navitaire to SABRE software in 2010. Among Jet Blue's "Top 10 Most Complimented Crewmembers," following this major transition. Participated in regular credit card promotions, meeting a quota of at least two telephone transfers per month. Also met bi-monthly quotas for other ancillary referrals. Regularly met 90-100 percentile rating on quality-assurance monitors. Show less

Tele-Underwriter

• Jul 2006 - Apr 2007

Utilized knowledge from previous medical vocation to interview life insurance applicants by telephone. Processed 10 -20 questionnaires per day. Worked with facility software to record, submit, pre-underwrite applicant data. Obtained and investigated given information through multiple computer resources (e.g., clinical websites, medical reference sites, directories, databases, etc.). Worked with a team to maintain daily quotas, deadlines, and agendas. Information was handled discreetly and… Show more Utilized knowledge from previous medical vocation to interview life insurance applicants by telephone. Processed 10 -20 questionnaires per day. Worked with facility software to record, submit, pre-underwrite applicant data. Obtained and investigated given information through multiple computer resources (e.g., clinical websites, medical reference sites, directories, databases, etc.). Worked with a team to maintain daily quotas, deadlines, and agendas. Information was handled discreetly and securely during all phases of client interaction. Show less Utilized knowledge from previous medical vocation to interview life insurance applicants by telephone. Processed 10 -20 questionnaires per day. Worked with facility software to record, submit, pre-underwrite applicant data. Obtained and investigated given information through multiple computer resources (e.g., clinical websites, medical reference sites, directories, databases, etc.). Worked with a team to maintain daily quotas, deadlines, and agendas. Information was handled discreetly and… Show more Utilized knowledge from previous medical vocation to interview life insurance applicants by telephone. Processed 10 -20 questionnaires per day. Worked with facility software to record, submit, pre-underwrite applicant data. Obtained and investigated given information through multiple computer resources (e.g., clinical websites, medical reference sites, directories, databases, etc.). Worked with a team to maintain daily quotas, deadlines, and agendas. Information was handled discreetly and securely during all phases of client interaction. Show less

Certified Nursing Assistant (CNA)

• Jan 2004 - Jun 2006

Provided at-home care for up to eight individuals throughout Salt Lake area each day. Assisted persons to re-build, develop, and/or sustain independence; addressed maintenance of physical, emotional and environmental health. Supervised and comforted clients utilizing hospice services. Scheduled appointments, maintained detailed daily records, reported directly to a Registered Nurse/Case Manager. Provided at-home care for up to eight individuals throughout Salt Lake area each day. Assisted persons to re-build, develop, and/or sustain independence; addressed maintenance of physical, emotional and environmental health. Supervised and comforted clients utilizing hospice services. Scheduled appointments, maintained detailed daily records, reported directly to a Registered Nurse/Case Manager.

Reservation Coordinator

• Jan 2003 - Nov 2004

Organized new booking procedure for pending vacation packages. Later innovated paperless version and became responsible for the development of a new team. Recognized in 2004 for improved call center efficiency. Organized new booking procedure for pending vacation packages. Later innovated paperless version and became responsible for the development of a new team. Recognized in 2004 for improved call center efficiency.

Reservations Manager

• Sep 2000 - Jan 2003

Began work as a housekeeper in Kanab, UT. Promoted to Front Desk in 2001. Relocated to Salt Lake City and promoted again to Reservations Manager. Gained valuable office experience and later added Office Manager to title. Played an important role in 2002 Winter Olympics; Shilo Inns booked and hosted all written publication guests of the event. Began work as a housekeeper in Kanab, UT. Promoted to Front Desk in 2001. Relocated to Salt Lake City and promoted again to Reservations Manager. Gained valuable office experience and later added Office Manager to title. Played an important role in 2002 Winter Olympics; Shilo Inns booked and hosted all written publication guests of the event.