Experience

Monster India

• India
• Software Development
• 300 - 400 Employee

• Manager - Learning & Development

  • Apr 2022 - Present

• Associate Training Manager - Learning & Development

  • Nov 2004 - May 2022

  Monster (NSDQ: MNST) is the leader in E-Recruitment, with presence in 40 countries and has over 5500 employees. Joined as Executive & grew within the organization through Account Manager to Territory Manager. Managing a team of 10 Sales Account Managers Hiring, mentoring & coaching the team. Taking escalation calls and assist them to negotiate and close orders, so as to enable them achieve targets. Monitoring call reports, pipeline & conversion ratio of the team… Show more Monster (NSDQ: MNST) is the leader in E-Recruitment, with presence in 40 countries and has over 5500 employees. Joined as Executive & grew within the organization through Account Manager to Territory Manager. Managing a team of 10 Sales Account Managers Hiring, mentoring & coaching the team. Taking escalation calls and assist them to negotiate and close orders, so as to enable them achieve targets. Monitoring call reports, pipeline & conversion ratio of the team members to strategize & determine the action plans. Regularly report achievements versus budget forecasts to the Senior Management Team. Work closely with the internal stake holders to disseminate the required information to the team & maximize the revenue & profit. Interacting with all the clients for effective implementation of the service level agreements and to increase revenue from existing account base. Developing strategies for driving the complete sales process from opportunity creation to closure. Delivering consistent sales targets through consultative style and identification of the dynamics and economics of customer retention. Helping the team in giving online demonstrations to new customers for creating new opportunities. Maintain up to date information on company's CRM (salesforce) with efficiency and accuracy Being aware and constantly up to date with market trends and competitors Ability to adapt well and perform in new competitive environment with flexibility towards shifts in working and excelling under high pressure and diverse situation. Adept at effectively dealing with customers and associates to meet their satisfaction utilizing customer centric approach combining relationship building and customer retention abilities