Experience

Isabella's Clearly

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Co-Founder and CEO

  • Feb 2019 - Present

  Natural product company based in Orange County, CA with a mission to clean up the beauty and wellness scene with natural plant-based products that are good for people and for the planet.



Experience Design Group LLC

• Principal/Founder

  • Feb 2019 - Present

  Orange County, California Area We offer a range of User Experience (UX) consulting services that encompass UX strategy, interaction design, and user research.



Neudesic, an IBM Company

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Principal Consultant, User Experience

  • Mar 2011 - Feb 2019

  Irvine, California, United States Led numerous user experience strategy and design projects for clients spanning a wide range of industries, including healthcare, hospitality, legal, insurance, education, and finance.



Users First

• Principal/Founder

  • Dec 2008 - Mar 2011

  Specialized in providing UX strategy, research, and design services for web and mobile applications. Our clientele included TCS (Telecommunication Systems), HL2, Teleca, and BizLounge.



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Instructor, Human-Centered Design & Engineering

  • Sep 2010 - Dec 2010

  Seattle, Washington, United States Taught a comprehensive 10-week usability testing course to graduate students. The course was structured to encompass both theoretical knowledge and practical application, addressing the academic and professional requirements of the students. Students engaged in real-world usability projects, taking on responsibilities such as research planning, study implementation, and presenting their findings to stakeholders.



Qworky

• Director of User Experience/Advisor

  • Jun 2009 - Mar 2010

  In my role as Director, mentor, UX advisor, and product co-founder, I was responsible for overseeing the UX strategy, research, and design aspects of Qworky's first product offering.



Bellevue College

• United States
• Higher Education
• 700 & Above Employee

• Instructor

  • Nov 2009 - Dec 2009

  I designed and taught a concise 3-week course on Information Architecture, where students were introduced to the User-Centered Design process, covering various stages from discovery to design.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• User Experience Manager

  • Nov 2003 - Dec 2008

  Bellevue, Washington, United States Managed a team of user experience designers. Responsible for generating ideas for product offerings and services, creating detailed wireframes and product requirements, and driving implementation by working closely with device manufacturers and strategic partners. Designed interactions for T-Mobile’s myFaves and drove implementation efforts. Patent awarded. Conceptualized, designed, and drove the implementation of “Wave Hello.” Patent filed.



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Technical Writing Instructor (TA)

  • 2001 - 2002

  Seattle, Washington, United States Taught a Technical Writing course to Engineering students, providing them with the skills to analyze and identify audience needs, tailor their communication to a specific audience, design and manage graphic elements, and write a variety of documents including instructions, research reports, and newsletter articles.

• Usability Assistant

  • 2001 - 2001

  Seattle, Washington, United States Conducted comprehensive usability studies in a laboratory setting for various online applications hosted on the University's website.