Mahesh Gudikandulla
Partner Account Manager at IntensyCloud® Services Pvt Ltd- Claim this Profile
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Bio
Akhlaq Rahman
Mahesh is an exceptional manager who embodies human values and a friendly attitude in his professional demeanor. He exhibits strong hands-on leadership qualities, excelling in team management and sales as well as other functions. Mahesh is highly knowledgeable and always has the necessary information readily available at his fingertips. His professional approach and commitment to his work distinguish him as an outstanding professional.
Ashwitha Shetty
Mahesh has reached the level of manager with his exceptional performance. He is one of the most workaholic, sincere & dependable colleagues I know of. He has a great relationship building & team management skills. He is extremely positive, full of energy and brimming with ideas of any situation that one might have to face at work. His interpersonal skills have allowed him to develop productive working relationships with both client and staff. He possess the ultimate
Amol Mahajan
Your ability to take every task with utmost sincerity. You are the perfect employee which every employer desires to have in their team. Not everyone comes forward whenever their team needs them, but you, mate, have earned our respect for being there for team every time they needed you. Keep up the excellent work, and keep rising!
Akhlaq Rahman
Mahesh is an exceptional manager who embodies human values and a friendly attitude in his professional demeanor. He exhibits strong hands-on leadership qualities, excelling in team management and sales as well as other functions. Mahesh is highly knowledgeable and always has the necessary information readily available at his fingertips. His professional approach and commitment to his work distinguish him as an outstanding professional.
Ashwitha Shetty
Mahesh has reached the level of manager with his exceptional performance. He is one of the most workaholic, sincere & dependable colleagues I know of. He has a great relationship building & team management skills. He is extremely positive, full of energy and brimming with ideas of any situation that one might have to face at work. His interpersonal skills have allowed him to develop productive working relationships with both client and staff. He possess the ultimate
Amol Mahajan
Your ability to take every task with utmost sincerity. You are the perfect employee which every employer desires to have in their team. Not everyone comes forward whenever their team needs them, but you, mate, have earned our respect for being there for team every time they needed you. Keep up the excellent work, and keep rising!
Akhlaq Rahman
Mahesh is an exceptional manager who embodies human values and a friendly attitude in his professional demeanor. He exhibits strong hands-on leadership qualities, excelling in team management and sales as well as other functions. Mahesh is highly knowledgeable and always has the necessary information readily available at his fingertips. His professional approach and commitment to his work distinguish him as an outstanding professional.
Ashwitha Shetty
Mahesh has reached the level of manager with his exceptional performance. He is one of the most workaholic, sincere & dependable colleagues I know of. He has a great relationship building & team management skills. He is extremely positive, full of energy and brimming with ideas of any situation that one might have to face at work. His interpersonal skills have allowed him to develop productive working relationships with both client and staff. He possess the ultimate
Amol Mahajan
Your ability to take every task with utmost sincerity. You are the perfect employee which every employer desires to have in their team. Not everyone comes forward whenever their team needs them, but you, mate, have earned our respect for being there for team every time they needed you. Keep up the excellent work, and keep rising!
Akhlaq Rahman
Mahesh is an exceptional manager who embodies human values and a friendly attitude in his professional demeanor. He exhibits strong hands-on leadership qualities, excelling in team management and sales as well as other functions. Mahesh is highly knowledgeable and always has the necessary information readily available at his fingertips. His professional approach and commitment to his work distinguish him as an outstanding professional.
Ashwitha Shetty
Mahesh has reached the level of manager with his exceptional performance. He is one of the most workaholic, sincere & dependable colleagues I know of. He has a great relationship building & team management skills. He is extremely positive, full of energy and brimming with ideas of any situation that one might have to face at work. His interpersonal skills have allowed him to develop productive working relationships with both client and staff. He possess the ultimate
Amol Mahajan
Your ability to take every task with utmost sincerity. You are the perfect employee which every employer desires to have in their team. Not everyone comes forward whenever their team needs them, but you, mate, have earned our respect for being there for team every time they needed you. Keep up the excellent work, and keep rising!
Credentials
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Account Management: Maintaining Relationships
LinkedInNov, 2023- Nov, 2024 -
Excel Essential Training (Office 365)
LinkedInMay, 2020- Nov, 2024 -
Advanced Lean Six Sigma Yellow Belt Live Certification.
Sparen & Gewinn ConsultingJun, 2023- Nov, 2024 -
cPanel & WHM Sales Professional Exam (CPSP)
cPanelApr, 2023- Nov, 2024
Experience
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IntensyCloud® Services Pvt Ltd
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Partner Account Manager
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Nov 2023 - Present
• Driving Success and Growth through Strategic Partnerships. • Developing new customer relationships in chosen market segment. • Driving long-term products and solutions. • Hunting, identifying and qualifying leads for IntensyCloud products and solutions. • Building, managing and reporting a healthy pipeline while following up on leads & and maintaining all opportunities in CRM. • Increasing more contacts at the customers' (CxO-level, decision makers, stakeholders) and build… Show more • Driving Success and Growth through Strategic Partnerships. • Developing new customer relationships in chosen market segment. • Driving long-term products and solutions. • Hunting, identifying and qualifying leads for IntensyCloud products and solutions. • Building, managing and reporting a healthy pipeline while following up on leads & and maintaining all opportunities in CRM. • Increasing more contacts at the customers' (CxO-level, decision makers, stakeholders) and build solid relationships with relevant stakeholders. Show less • Driving Success and Growth through Strategic Partnerships. • Developing new customer relationships in chosen market segment. • Driving long-term products and solutions. • Hunting, identifying and qualifying leads for IntensyCloud products and solutions. • Building, managing and reporting a healthy pipeline while following up on leads & and maintaining all opportunities in CRM. • Increasing more contacts at the customers' (CxO-level, decision makers, stakeholders) and build… Show more • Driving Success and Growth through Strategic Partnerships. • Developing new customer relationships in chosen market segment. • Driving long-term products and solutions. • Hunting, identifying and qualifying leads for IntensyCloud products and solutions. • Building, managing and reporting a healthy pipeline while following up on leads & and maintaining all opportunities in CRM. • Increasing more contacts at the customers' (CxO-level, decision makers, stakeholders) and build solid relationships with relevant stakeholders. Show less
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LeapSwitch Networks
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Partner Account Manager
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Aug 2022 - Oct 2023
• Develop and maintain strong relationships with existing reseller accounts. • Work closely with resellers to understand their business needs and objectives. • Create customized plans and strategies to help resellers maximize their sales and profitability. • Serve as the main point of contact between Leapswitch Networks and reseller accounts. • Provide timely and accurate information to incoming customer order status and product knowledge requests. • Collaborate with… Show more • Develop and maintain strong relationships with existing reseller accounts. • Work closely with resellers to understand their business needs and objectives. • Create customized plans and strategies to help resellers maximize their sales and profitability. • Serve as the main point of contact between Leapswitch Networks and reseller accounts. • Provide timely and accurate information to incoming customer order status and product knowledge requests. • Collaborate with cross-functional teams within the company, including Sales, Technical Support, and Product Management to ensure a seamless customer experience. • Proactively identify account risks and develop contingency plans to resolve issues. • Upsell and cross-sell Leapswitch Networks’ products and services to resellers. • Monitor sales performance metrics and make adjustments to strategies as needed. • Conduct regular business reviews and planning sessions with reseller accounts. • Identify and prospect potential new reseller partners in line with company objectives. • Develop and implement strategies for onboarding new partners. • Work closely with the sales team to transition new accounts smoothly into managed relationships. Show less • Develop and maintain strong relationships with existing reseller accounts. • Work closely with resellers to understand their business needs and objectives. • Create customized plans and strategies to help resellers maximize their sales and profitability. • Serve as the main point of contact between Leapswitch Networks and reseller accounts. • Provide timely and accurate information to incoming customer order status and product knowledge requests. • Collaborate with… Show more • Develop and maintain strong relationships with existing reseller accounts. • Work closely with resellers to understand their business needs and objectives. • Create customized plans and strategies to help resellers maximize their sales and profitability. • Serve as the main point of contact between Leapswitch Networks and reseller accounts. • Provide timely and accurate information to incoming customer order status and product knowledge requests. • Collaborate with cross-functional teams within the company, including Sales, Technical Support, and Product Management to ensure a seamless customer experience. • Proactively identify account risks and develop contingency plans to resolve issues. • Upsell and cross-sell Leapswitch Networks’ products and services to resellers. • Monitor sales performance metrics and make adjustments to strategies as needed. • Conduct regular business reviews and planning sessions with reseller accounts. • Identify and prospect potential new reseller partners in line with company objectives. • Develop and implement strategies for onboarding new partners. • Work closely with the sales team to transition new accounts smoothly into managed relationships. Show less
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BookOnSpot Travel Solution Pvt. Ltd.
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India
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Travel Arrangements
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1 - 100 Employee
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Operations Manager
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Aug 2021 - Aug 2022
• Managed Key Accounts of Active vendors City Cash, EBIX, Fino Bank, & Venus. • On boarded Vendors ZFunds, Loan Ki Dukan & Bimapathsaala. • Liaison with internal IT Team for System Integration and regular issues. • Liaison with vendors and Internal Teams for proper utilization of official communications. • Meeting all client needs and deliverables according to proposed timelines • Handling Daily Operation of Rokad. • Managed large channels of 3800 agents pan… Show more • Managed Key Accounts of Active vendors City Cash, EBIX, Fino Bank, & Venus. • On boarded Vendors ZFunds, Loan Ki Dukan & Bimapathsaala. • Liaison with internal IT Team for System Integration and regular issues. • Liaison with vendors and Internal Teams for proper utilization of official communications. • Meeting all client needs and deliverables according to proposed timelines • Handling Daily Operation of Rokad. • Managed large channels of 3800 agents pan Maharashtra. • Analyzed business trends to develop business growth strategy. • Maintained client retention while negotiating and executing agreement with clients. • Ensured that policies and procedures were followed in accordance with the organization's standards and SOPs. • Mentored new hires and ensured they developed expertise throughout the process. • In order to satisfy SLAs on Accuracy, Productivity, and TAT per established standards with internal/external stakeholders to guarantee the seamless and effective delivery, managing a team of 3 processors and assisting the Team Manager. • Preparing and presenting to stakeholders team performance reports on a daily, weekly, and monthly basis. • Serve as the main point of contact and escalation for operational problems. • Collaborating with internal and external teams to assist with and provide solutions to clients. • Handled team of 250 people. Show less • Managed Key Accounts of Active vendors City Cash, EBIX, Fino Bank, & Venus. • On boarded Vendors ZFunds, Loan Ki Dukan & Bimapathsaala. • Liaison with internal IT Team for System Integration and regular issues. • Liaison with vendors and Internal Teams for proper utilization of official communications. • Meeting all client needs and deliverables according to proposed timelines • Handling Daily Operation of Rokad. • Managed large channels of 3800 agents pan… Show more • Managed Key Accounts of Active vendors City Cash, EBIX, Fino Bank, & Venus. • On boarded Vendors ZFunds, Loan Ki Dukan & Bimapathsaala. • Liaison with internal IT Team for System Integration and regular issues. • Liaison with vendors and Internal Teams for proper utilization of official communications. • Meeting all client needs and deliverables according to proposed timelines • Handling Daily Operation of Rokad. • Managed large channels of 3800 agents pan Maharashtra. • Analyzed business trends to develop business growth strategy. • Maintained client retention while negotiating and executing agreement with clients. • Ensured that policies and procedures were followed in accordance with the organization's standards and SOPs. • Mentored new hires and ensured they developed expertise throughout the process. • In order to satisfy SLAs on Accuracy, Productivity, and TAT per established standards with internal/external stakeholders to guarantee the seamless and effective delivery, managing a team of 3 processors and assisting the Team Manager. • Preparing and presenting to stakeholders team performance reports on a daily, weekly, and monthly basis. • Serve as the main point of contact and escalation for operational problems. • Collaborating with internal and external teams to assist with and provide solutions to clients. • Handled team of 250 people. Show less
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WNS
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Assistant Operations Manager
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Apr 2019 - May 2021
Manage the team's daily activities and problem-solving efforts to achieve the necessary service level components and goals. • Quality monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in touch point. • Control escalations from both inside and outside. Increase the stakes and draw attention to any exceptions made during the process. • Manage team performance as a whole, paying special attention to productivity, quality ratings… Show more Manage the team's daily activities and problem-solving efforts to achieve the necessary service level components and goals. • Quality monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in touch point. • Control escalations from both inside and outside. Increase the stakes and draw attention to any exceptions made during the process. • Manage team performance as a whole, paying special attention to productivity, quality ratings, and maintaining predetermined KPIs. • Keep attrition rates low over the course of the team, and promote retention through effective EWS identification and attrition control. • Hold team meetings, coaching sessions, goal-setting sessions, and individual meetings with team members. • Analyze data to find process gaps, spot trends and patterns, and work with management and the support team to offer recommendations to enhance operational performance. Show less Manage the team's daily activities and problem-solving efforts to achieve the necessary service level components and goals. • Quality monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in touch point. • Control escalations from both inside and outside. Increase the stakes and draw attention to any exceptions made during the process. • Manage team performance as a whole, paying special attention to productivity, quality ratings… Show more Manage the team's daily activities and problem-solving efforts to achieve the necessary service level components and goals. • Quality monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in touch point. • Control escalations from both inside and outside. Increase the stakes and draw attention to any exceptions made during the process. • Manage team performance as a whole, paying special attention to productivity, quality ratings, and maintaining predetermined KPIs. • Keep attrition rates low over the course of the team, and promote retention through effective EWS identification and attrition control. • Hold team meetings, coaching sessions, goal-setting sessions, and individual meetings with team members. • Analyze data to find process gaps, spot trends and patterns, and work with management and the support team to offer recommendations to enhance operational performance. Show less
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Education
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2013 - 2013
Gokhale Edcuation Societys H.P.T.Arts & R.Y.K.Science College, Vidyanagar, Nashik 422005
Bachelor of Commerce - BCom, Accounting and Finance -
2010 - 2013
Yashwantrao Chavan Maharashtra Open University
Bachelor of Commerce - BCom, Accounting and Finance
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