Experience

Wilsons Estate Agents

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jun 2016 - Present

  • Using Expert Agent software for all lettings details • Using Payprop for all accounting for all properties in the company portfolio • Dealing with Landlords and tenants on a daily basis in relation to any issues they have with properties • Deal with all maintenance issues for all managed properties and dealing with contractors • Welcome visitors into the office and deal with lettings queries • Creating AST’s once applicants have passed referencing • Issuing final invoices for applicants prior to their move in dates • Maintain accurate records of the allocation and movement of property keys • Process application forms and take application fees • Enter applicant details onto Rent4Sure for referencing purposes • Ensure property, Landlord and tenant details are always up-to-date • Weekly rental reports, chasing any late rent payments • Ensuring all gas safety certificates and EPC’s are up-to-date • Sending out to Landlords and tenants all tenancy renewals • Booking viewings on properties to let Show less



Wilsons

• Coventry, United Kingdom

• Property Manager

  • Jun 2016 - Present

  • Using Expert Agent software for all lettings details • Using Payprop for all accounting for all properties in the company portfolio • Dealing with Landlords and tenants on a daily basis in relation to any issues they have with properties • Deal with all maintenance issues for all managed properties and dealing with contractors • Welcome visitors into the office and deal with lettings queries • Creating AST’s once applicants have passed referencing • Issuing final invoices for applicants prior to their move in dates • Maintain accurate records of the allocation and movement of property keys • Process application forms and take application fees • Enter applicant details onto Rent4Sure for referencing purposes • Ensure property, Landlord and tenant details are always up-to-date • Weekly rental reports, chasing any late rent payments • Ensuring all gas safety certificates and EPC’s are up-to-date • Sending out to Landlords and tenants all tenancy renewals • Booking viewings on properties to let Show less



Martin & Co

• Coventry, United Kingdom

• Lettings Administrator

  • Oct 2014 - May 2016

  • Administration skills, office procedures and practises • Customer service experience • Excellent Communication and people skills • Outgoing personality and a pleasant manner • Tact and diplomacy for dealing with difficult customers • Good leadership qualities • Excellent knowledge of IT and office practices, very computer literate • Good working knowledge of Health & Safety within the workplace • Flexible and adaptable • Smart and tidy appearance • Administration skills, office procedures and practises • Customer service experience • Excellent Communication and people skills • Outgoing personality and a pleasant manner • Tact and diplomacy for dealing with difficult customers • Good leadership qualities • Excellent knowledge of IT and office practices, very computer literate • Good working knowledge of Health & Safety within the workplace • Flexible and adaptable • Smart and tidy appearance



Wilsons Estate Agents

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Manager

  • 2016 - 2016



Security Plus + Limited

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Cash Processor

  • Dec 2013 - Jun 2014



The Horseshoes Inn

• Tilstock, Shropshire

• manager

  • Oct 2010 - Nov 2013

  All aspects of pub management, from serving customers with drinks and sometimes food to the care of the real ales that we sold, purchasing of stock, cleaning and cellar management. All aspects of pub management, from serving customers with drinks and sometimes food to the care of the real ales that we sold, purchasing of stock, cleaning and cellar management.



The Festival

• Management Trainee

  • Jul 2010 - Oct 2010

  All aspects of pub management Interaction with the customers including serving food and drink Cellar management Health & Safety and Food Hygiene Ensuring high standards of customer service are maintained Stock checking All aspects of pub management Interaction with the customers including serving food and drink Cellar management Health & Safety and Food Hygiene Ensuring high standards of customer service are maintained Stock checking



SIG plc

• United Kingdom
• Wholesale Building Materials
• 700 & Above Employee

• IT Trainer/Implementer

  • Aug 2008 - Apr 2009

  A team member working on an individual basis on own initiative. Travelling over the whole of the UK training staff on a one-to-one basis, some of whom had little or no experience, on the company Distribution software. Also showing them the correct procedures for banking which had to be done on a daily basis. Managed own time and all own expenses. A team member working on an individual basis on own initiative. Travelling over the whole of the UK training staff on a one-to-one basis, some of whom had little or no experience, on the company Distribution software. Also showing them the correct procedures for banking which had to be done on a daily basis. Managed own time and all own expenses.



President Kennedy School

• Network Manager

  • Jan 2000 - Jan 2008

  My daily duties & responsibilities were to manage the whole school network, which included 9 servers running 2003 Server and also included an Admin network running SIMS management software. Initiated the purchase and installation of a Learning Gateway and SharePoint. Managed all computer updates and the installation of all software. Trained members of staff on a one-to-one basis and also in small groups on the use of interactive whiteboards and software that was installed on the computers. When required liaised with suppliers and contractors overseeing any work that was being done i.e. new cabling and computer installations during holidays. Ensured that all aspects of health & safety were adhered to when contractors were onsite, especially where asbestos was concerned. Show less



Land Rover-Leyland

• Secretary/Accounts Clerk

  • Jan 1982 - Mar 1987

  Responsible daily for all secretarial duties which included typing, shorthand, arranging meetings, stock control. Also responsible for the input of all purchase orders and invoices onto computer. Various Companies and Various Temporary; I gained experience within a number of different companies from solicitors to car manufacturers. Responsible for all typing, shorthand, office management, keeping diaries, booking meetings, stationery and stock control and receptionist. Responsible daily for all secretarial duties which included typing, shorthand, arranging meetings, stock control. Also responsible for the input of all purchase orders and invoices onto computer. Various Companies and Various Temporary; I gained experience within a number of different companies from solicitors to car manufacturers. Responsible for all typing, shorthand, office management, keeping diaries, booking meetings, stationery and stock control and receptionist.



Leyland, Solihull

• Land Rover

  • Jan 1982 - Jan 1987



Butler-Smith Associates Ltd

• Secretary

  • Jan 1976 - Jan 1981

  Responsible for all secretarial duties and office management. Responsible for all secretarial duties and office management.