Experience

Chorus NZ Limited

• New Zealand
• Telecommunications
• 700 & Above Employee

• Manager Operate Network

  • May 2022 - Present

  I lead a talented team of specialists and technical analysts who ensure that the Chorus network remains always on. We look after network performance, assurance, event management, customer communications, operational readiness and security operations.

• Operations Performance Manager - Network

  • Aug 2014 - May 2022

  Operational ownership of Managed Service Agreements and core Network Operations to deliver a robust and efficient layer 1 and layer 2 network across all of New Zealand. Services range across DSL, fibre (transport and access), DMR and Ethernet access. Liaison between field services, assure, customer service and network support. Supplier agreement oversight and improvement.



Orcon

• New Zealand
• Telecommunications
• 1 - 100 Employee

• Head of Networks

  • Mar 2013 - Oct 2013

  Managing broadband data and VOIP networks. Ownership of planning, design, implementation, deployment, operations, commercials, product development. Team size - 11 Tier 3 engineers and project staff. Managing broadband data and VOIP networks. Ownership of planning, design, implementation, deployment, operations, commercials, product development. Team size - 11 Tier 3 engineers and project staff.



Kordia

• New Zealand
• Telecommunications
• 400 - 500 Employee

• Asset and Platform Manager

  • Nov 2012 - Mar 2013

  Operational ownership of voice, CDN and LLU platforms. Operational ownership of voice, CDN and LLU platforms.



Orcon

• New Zealand
• Telecommunications
• 1 - 100 Employee

• Head of Networks

  • Mar 2012 - Nov 2012

  Lead team looking after broadband data and VOIP networks. Ownership of planning, design, implementation, deployment, operations, commercials, product development. Manage a team of 10 Tier 3 engineers. Lead team looking after broadband data and VOIP networks. Ownership of planning, design, implementation, deployment, operations, commercials, product development. Manage a team of 10 Tier 3 engineers.



MTN

• South Africa
• Telecommunications
• 700 & Above Employee

• Senior Manager: Network Performance

  • Sep 1999 - Jun 2011

  Provide strategic and operational leadership for the performance management of a large mobile network in terms of design, architecture, service quality and capacity.Oversee actions to optimise the performance of the network and its elements. Manage the provision and support of Operational Support Systems (OSS) for MTN’s circuit and packet switched networks.Provide strategic and operational leadership for technology training across the Network Group.

• Manager – Network Operations Centre

  • Sep 1996 - Aug 1999

  Set up and manage first-line operations of a large, national GSM network with a team of 40 operators, technicians and engineers.

• Network Operations Manager

  • Aug 1995 - Aug 1996

  Manage personnel, systems, telecommunications infrastructure, site infrastructure and subcontractors at MTN’s main switching node.

• Switch Engineer

  • Jan 1994 - Jul 1995

  Operation and maintenance of telecoms systems - Ericsson AXE, transmission, radio base stations and value added platforms. Roll out and integration of GSM network.



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Support Engineer

  • Jan 1992 - Dec 1993

  Tier 3 telecommunications support. Fault analysis and resolution on EWSD exchanges in a test lab environment. Tier 3 telecommunications support. Fault analysis and resolution on EWSD exchanges in a test lab environment.