Senior Customer Success Manager - EMEA

• Feb 2023 - Present

Showpad is the leading sales enablement platform for the modern seller. Showpad’s all-in-one SaaS platform empowers sales and marketing teams to engage buyers by integrating industry leading training and coaching software with innovative content solutions. Using the most comprehensive data on successful sales interactions, Showpad fuels Artificial Intelligence to discover, replicate and automate what works for top performers.

Customer Success Manager

• Mar 2021 - Jan 2023

Senior Enterprise Business Development Rep.

• Jul 2020 - Mar 2021

Enterprise Business Development Representative

• Jun 2019 - Jun 2020

Associate Consultant

• Sep 2018 - Jun 2019

Graduate role working closely with Hays extensive client list to understand business challenges and providing personnel solutions for a variety of roles/responsibilities. Graduate role working closely with Hays extensive client list to understand business challenges and providing personnel solutions for a variety of roles/responsibilities.

Sales & Operations Manager

• Apr 2018 - Sep 2018

- Direct line manager to 6 - 10 staff on a daily basis. - Regular consultations with directors and clients to report on progress/capabilities. - Responsible for managing key accounts. - Streamlined day-to-day operations, including creating an effective cataloging and database system to track and measure productivity. - Heavily involved in overall business strategy meetings to push the company in a period of exponential growth.

Sales Executive

• Jul 2013 - Apr 2018

- Working full-time and part-time depending on studies.

Recreational Assistant (Lifeguard)

• Sep 2015 - Apr 2018

- Principal role as a lifeguard, watching over pools and taking the relevant action when needed, also acting as front of house greeting and serving customers. - Worked within and lead teams in high demand situations with large responsibility, commended for fast and efficient action in treating a serious casualty. - Conduct tours of the facilities with sales training to deal with gym and pool memberships. - Principal role as a lifeguard, watching over pools and taking the relevant action when needed, also acting as front of house greeting and serving customers. - Worked within and lead teams in high demand situations with large responsibility, commended for fast and efficient action in treating a serious casualty. - Conduct tours of the facilities with sales training to deal with gym and pool memberships.