Owner

• Mar 2021 - Present

Co-Owner, President

• 2017 - Present

At Virtual C we work with companies to continually manage their IT strategy. Our goal is to create a resource that offers up trusted technical advice without the expensive overhead of a full time Chief Information Officer (CIO). A key component to our organization's strategy is that we do not resell any other services. This allows us to be completely objective when advising strategy. Our process is simple. We work with the CEO as a partner to determine what opportunities need prioritized. Following this is a proposed plan for adoption. Finally, upon adoption we follow through on the projects guiding them to completion and continually working with the company to be proactive on further opportunities. Some examples of projects are; under performing service providers, Cloud migration, Budget review, management coaching and business process improvement. Show less

Manager, Information Services

• 2015 - 2017

I managed and maintained the Security of Critical Information Systems at LES. This involved policy creation, supervising staff, project management and providing subject matter expertise for staff, compliance, and strategy. I managed and maintained the Security of Critical Information Systems at LES. This involved policy creation, supervising staff, project management and providing subject matter expertise for staff, compliance, and strategy.

Systems Administrator

• 2014 - 2015

I managed the cloud migration strategy project. The project involved moving all servers and services from a physical datacenter to the cloud over a 9 month period. I managed the cloud migration strategy project. The project involved moving all servers and services from a physical datacenter to the cloud over a 9 month period.

SWAT Engineer

• 2010 - 2013

Third tier escalation, triage and response for Nelnet. In this position I was part of a team whose main responsibility is the sustainability of IT Operations. We devised strategy to reduce downtime and coordinated triage remediation across multiple states and hundreds of developers and engineers. The team was heavily involved in all aspects of operations at Nelnet and was required to have a very broad understanding of networking, Operations, and Change management. Third tier escalation, triage and response for Nelnet. In this position I was part of a team whose main responsibility is the sustainability of IT Operations. We devised strategy to reduce downtime and coordinated triage remediation across multiple states and hundreds of developers and engineers. The team was heavily involved in all aspects of operations at Nelnet and was required to have a very broad understanding of networking, Operations, and Change management.

Network Administrator

• 2008 - 2010

Oversaw the management of IT assets and remediation of active vulnerabilities. Improved business processes through bottleneck identification seeing a 70% decrease in query time. Allowing the company to turn over more products in a 24 hour period. Oversaw the management of IT assets and remediation of active vulnerabilities. Improved business processes through bottleneck identification seeing a 70% decrease in query time. Allowing the company to turn over more products in a 24 hour period.

Network Administrator

• Mar 2007 - Jan 2008

Management of all network and web related items, including managing Apache, IIS, Backup, AD, Exchange 2007, OSX and Windows support. Improved processes by identifying bottlenecks and reducing time to delivery. Management of all network and web related items, including managing Apache, IIS, Backup, AD, Exchange 2007, OSX and Windows support. Improved processes by identifying bottlenecks and reducing time to delivery.

Infrastructure Support Analyst

• Nov 2002 - Apr 2007

Managed offsite locations, routers and VPNs to the state headquarters main office. Replaced every PC on the network and upgraded every PC in the offsite locations within the past 5 years. • Migrated from NT4 to 2000 domain in a WAN o Technologies AD prep, Forest Prep, Native and Mixed mode, imager, NT 4.0 Servers, Windows 2000 Advanced Servers, Windows NT 4.0 SP4 & SP6, Windows 2000, Windows XP, Corel WordPerfect 8, MS Office XP, VNC 4.0 • Created a custom image management process for all PCs o Hardware Imager, Sysprep, Batch files • Created an efficient set of software distribution points for 13 sites over 77K square miles o AD management tools, Batch files, T1 lines, IP v4 Subnet knowledge Show less