Ersin Karadağ

Technical Account Manager at TÜV AUSTRIA SyberCode
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Istanbul, Turkey, TR

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Credentials

  • Project Management
    Mindset Institute
    Jan, 2022
    - Nov, 2024
  • ISO 27001
    SyberCode Bilişim Teknolojileri A.Ş.
    Dec, 2019
    - Nov, 2024
  • ITIL
    AXELOS Global Best Practice
    Dec, 2018
    - Nov, 2024
  • CCNA
    Cisco
    Jul, 2013
    - Nov, 2024
  • MCSE
    Microsoft
    Jun, 2006
    - Nov, 2024

Experience

    • Türkiye
    • Computer and Network Security
    • 1 - 100 Employee
    • Technical Account Manager
      • May 2023 - Present

    • Türkiye
    • Retail Apparel and Fashion
    • 300 - 400 Employee
    • IT Infrastructure and Cyber Security Manager
      • Jan 2022 - Present

      - Planning and implementation of the architectural structure of security systems, - Researching new products and technologies related to security systems, - Managing POC activities, - Establishment of security operation standards, - Responsible for the definition of new operational governance processes, - Managing and monitoring compliance activities (Presidency Digital Transformation Office (CBDDO), - ISO 27001, ISO 22301, PCI DSS, KVKK etc.) - Establishing and managing the security operations team - Managing the installation and optimization activities of SIEM, PAM , Antivirus, EPP, EDR, XDR, DLP, Nessus, - Team management, - Vendor management, - Ensuring the secure configuration of the telecommunication svstems used in the company's Fix, Mobile and Broadband network infrastructure, - To determine cvber securitv requirements to ensure secure access to equipment and systems in the network, - To monitor and report operational and procedural KPIs, - To communicate and intervene in the processes of requests, failures, commissioning from MSSP products and services, - Help Desk Team Management, - Supplier Relations, Licensing and Contract Management, - System, Infrastructure, Antivirus and Network Securitv Audit & Management, - Branch Office Connectivity Configuration & Management, - Business Continuitv and Disaster Recover Configuration and Management, - Virtualization and Backup Management, Microsoft Servers Family, 3PAR Management, - CCTV: DVR devices, monitoring processing and data protection. To provide securitv cameras related on network-based controls, - Developing strategies and doing researches as well as consulting for the efficiency of the present applications and their efficiency analysis. - Preparation of the Annual Budget for Information Technologies Show less

    • Türkiye
    • Textile Manufacturing
    • 1 - 100 Employee
    • IT Infrastructure and Information Security Manager
      • Jul 2015 - Jan 2022

      - System Availability Mgmt: Develop and manage processes designed to meet or exceed service levels for application availability.- Responsible for oversight and consultancy regarding Information Security, Cyber Security, Data Privacy and actions required by laws and regulations (ISO 27001, KVKK)- Support all phases of Mgmt, continual improvement and expansion of ISO 27001:2013 ISMS systems,- Managing the installation and optimization activities of SIEM, PAM , EPP, EDR, XDR, DLP, Nessus,- Support development, implementation, training and awareness of information security policies - Help define overall system security strategies, policies and procedures; identify security vulnerabilities within company systems and review mitigation strategies - Support preparation, execution and remediation of information security internal and external audits- Contribute to the security awareness of all users of company computer or information resources.- Responsible for IT Disaster Recovery and Business Continuity Plan- Infrastructure & Information Security & End User Support team Mgmt.- Organizing the IT workload and manage the resource productively- Supporting the IT strategy and bring forward proposals for new or improved business systems- Staff Management including administration, performance mgmt, objectives setting and tracking, training, development, cross-skilling and succession planning- Enabling the business to use their application systems and infrastructure proficiently- Information Technology Product Research, Analysis Mgmt.- Preparation of the Annual Budget for Information Technology- Supplier Relations, Licensing and Contract Mgmt.- Virtualization and Backup Mgmt.- Microsoft Server Family, SAN/NAS Storage Mgmt.- LAN/WAN/VoIP/WLAN/VPN Configuration and Mgmt.- System and Network Monitoring, Anti-virus Application, Data Backup and Internet Content Mgmt.- Active devices Cisco Router, Firewall, Switch, AP and Juniper Firewall Configuration and Mgmt. Show less

    • Senior System Administrator
      • Feb 2015 - Jul 2015

      - Manage and monitor LAN, WLAN and WAN- Manage Network Access Control system - Configuration management, performance and capacity management of network devices - Co-ordinate network device upgrades - Manage firewalls, IDS/IPS- Web Security and Data Security applications management - Detection and reporting of system vulnerabilities with vulnerability scanning- Log management- Management of virtualization infrastructure - Maintain server uptime consistent with Business goals and metrics - Install, configure and support new and existing servers - System upgrade, software correction and preventive maintenance tasks to minimize risk and service Maintain and constantly improve server performance, reliability and security Show less

    • Türkiye
    • Information Technology & Services
    • IT Consultant
      • Jul 2014 - Feb 2015

    • Türkiye
    • Insurance
    • 700 & Above Employee
    • System Network Administrator
      • Jun 2013 - Jul 2014

      - Maintain server uptime consistent with Business goals and metrics - Install, configure and support new and existing servers - System upgrade, software correction and preventive maintenance tasks to minimize risk and service Maintain and constantly improve server performance, reliability and security - Performance monitoring and reporting - Create and manage domain policies - Management of virtualization infrastructure - Capacity management and planning - Configuration and management of data storage - Preparation, implementation and monitoring of backup and restore procedures. Show less

    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Administrator
      • Mar 2008 - Jul 2014

      - Maintain server uptime consistent with Business goals and metrics - Install, configure and support new and existing servers - System upgrade, software correction and preventive maintenance tasks to minimize risk and service Maintain and constantly improve server performance, reliability and security - Performance monitoring and reporting - Create and manage domain policies - Management of virtualization infrastructure - Capacity management and planning - Configuration and management of data storage - Preparation, implementation and monitoring of backup and restore procedures. Show less

    • Türkiye
    • Banking
    • 700 & Above Employee
    • System Administrator
      • Mar 2008 - Jun 2013

      - Maintain server uptime consistent with Business goals and metrics - Install, configure and support new and existing servers - System upgrade, software correction and preventive maintenance tasks to minimize risk and service Maintain and constantly improve server performance, reliability and security - Performance monitoring and reporting - Create and manage domain policies - Management of virtualization infrastructure - Capacity management and planning - Configuration and management of data storage - Preparation, implementation and monitoring of backup and restore procedures. Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • System Support Specialist
      • Feb 2003 - Mar 2008

      - Helpdesk, Level1, Level2 - Install, configure and support new and existing servers - System upgrade, software correction and preventive maintenance tasks to minimize risk and service Maintain and constantly improve server performance, reliability and security - Helpdesk, Level1, Level2 - Install, configure and support new and existing servers - System upgrade, software correction and preventive maintenance tasks to minimize risk and service Maintain and constantly improve server performance, reliability and security

Education

  • Beykent Üniversitesi
    Master's degree, MIS
    2021 - 2022
  • Anadolu Üniversitesi
    Lisans Derecesi, Yönetim Bilişim Sistemleri
  • Trakya Üniversitesi
    Ön Lisans, Bilgisayar Teknolojisi, Programlama

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