Experience

VIRTUS Data Centres

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Director

  • Jun 2021 - Present

  United Kingdom VIRTUS Data Centres is the UK's fastest growing Data Centre provider which owns, designs, builds and operates the country's most efficient and flexible Data Centres. Our mission is to consistently exceed the expectations of customers through innovative, high quality solutions and services. We employ intelligent thinkers - people with positive attitudes, who add the quality of customer proposition and business. We value individual endeavour and initiative, encourage teamwork and togetherness… Show more VIRTUS Data Centres is the UK's fastest growing Data Centre provider which owns, designs, builds and operates the country's most efficient and flexible Data Centres. Our mission is to consistently exceed the expectations of customers through innovative, high quality solutions and services. We employ intelligent thinkers - people with positive attitudes, who add the quality of customer proposition and business. We value individual endeavour and initiative, encourage teamwork and togetherness because collective experience and expertise is VIRTUS' greatest strength. Show less



DNA Electronics (DNAe)

• United Kingdom
• Biotechnology Research
• 100 - 200 Employee

• Global Head Of Information Technology

  • Feb 2021 - Jun 2021

  London, England, United Kingdom DNAe is a pioneering molecular diagnostics company developing solutions which enable rapid near-patient, real-time diagnostics. The innovative application of DNAe’s semiconductor technology in LiDiaTM diagnostic products allows us to combine powerful analytical capability and accurate results with speed and simplicity, while performing a range of genomic analyses –from highly parallel separate tests to powerful next generation sequencing (NGS). And in every scenario, it is a complete end-to-end… Show more DNAe is a pioneering molecular diagnostics company developing solutions which enable rapid near-patient, real-time diagnostics. The innovative application of DNAe’s semiconductor technology in LiDiaTM diagnostic products allows us to combine powerful analytical capability and accurate results with speed and simplicity, while performing a range of genomic analyses –from highly parallel separate tests to powerful next generation sequencing (NGS). And in every scenario, it is a complete end-to-end diagnostic solution for a fast actionable result. DNAe’s initial focus is on a diagnostic test for bloodstream infections for use in the management and prevention of sepsis where speed can make the difference between life and death. By accurately and rapidly identifying what infection a patient has, the test will provide the clinician with the actionable information needed to help select the appropriate antibiotics to treat the disease. Founded in 2003, and headquartered in London, UK, DNAe has expanded operations further in 2015 with a clinical diagnostic development and manufacturing site in San Diego, CA. Show less



Imperial College London

• Research Services
• 700 & Above Employee

• Head of IT Operations

  • Sep 2014 - Oct 2020

  South Kensington Accountable for Technology and Service Delivery across a number of verticals :-Data Centre Services (Hosted and Non Hosted - 2 MW load), Digital Workplace, Network and Cyber Security Services, Project and Programme Management, Change Management, Research Compute Services, Cloud Services, Infrastructure and Identity Management Services, Estates Capital Projects, Applications Support and Service Management. I led teams of 100 +staff and managed a Capex and opex budget in excess of £18 million per… Show more Accountable for Technology and Service Delivery across a number of verticals :-Data Centre Services (Hosted and Non Hosted - 2 MW load), Digital Workplace, Network and Cyber Security Services, Project and Programme Management, Change Management, Research Compute Services, Cloud Services, Infrastructure and Identity Management Services, Estates Capital Projects, Applications Support and Service Management. I led teams of 100 +staff and managed a Capex and opex budget in excess of £18 million per annum. Delivered in excess of 530 services to 30,000 customers 24 x 7 x 365. Show less



Surrey County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• IMT Group Manager

  • Mar 2011 - Aug 2014

  Accountable for all 2nd and 3rd line Technical Support Teams, IMT Service Desk, multiple technology platforms including hosted Data Centres, Managed Network Services, Architectural Design and Delivery being key. In-sourcing of services was key to cost reduction and efficiencies. I designed, procured and commissioned a new build Tier 3 Data Centre which uses best of breed technologies to achieve a PUE of 1.2, as well as a Secondary Data Centre with similar specification - both are… Show more Accountable for all 2nd and 3rd line Technical Support Teams, IMT Service Desk, multiple technology platforms including hosted Data Centres, Managed Network Services, Architectural Design and Delivery being key. In-sourcing of services was key to cost reduction and efficiencies. I designed, procured and commissioned a new build Tier 3 Data Centre which uses best of breed technologies to achieve a PUE of 1.2, as well as a Secondary Data Centre with similar specification - both are available for partnering opportunities. I led teams in excess of 100 staff.

• IMT Support and Delivery Manager

  • May 2008 - Mar 2011

  Responsible for Hosted Data Centres, Infrastructure, Production Applications, Desktop and Mobile Support, Contract Management, Service Desk, Technical Architecture, Business Continuity, with team management of 90+ FTE. Delivery of services to a user base exceeding 8,000. Capex and Opex budgetary responsibility of £20M+ Led on IT refresh programme of all 7,500 end user devices and upgrade to Windows 7, commission of 2 new Data Centres and multi-million pound cost saving initiatives.



Legal & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Continuity Consultant

  • Oct 2007 - May 2008

  Kingswood My focus was on Business Continuity and Disaster Recovery Business Impact Analysis, risk, operational testing and process re-alignment across all of Legal and General business units.



Aon

• United Kingdom
• Financial Services
• 700 & Above Employee

• UK Enterprise Operations Manager and European Networks Manager

  • Mar 2005 - Mar 2007

  UK Enterprise Operations/European Networks Manager - responsible for provisioning of IT services to the UK and Ireland for Infrastructure, Data Centre and Infrastructure Services, Business Continuity, and Voice and Networks support across Europe. Main achievements included the offshoring of support services (39 roles) , re-alignment of technology provision (including implementation of MPLS network into the UK) and leading the recovery of the production Data Centre environment following the… Show more UK Enterprise Operations/European Networks Manager - responsible for provisioning of IT services to the UK and Ireland for Infrastructure, Data Centre and Infrastructure Services, Business Continuity, and Voice and Networks support across Europe. Main achievements included the offshoring of support services (39 roles) , re-alignment of technology provision (including implementation of MPLS network into the UK) and leading the recovery of the production Data Centre environment following the Buncefield oil depot explosion - personal award received as a result. Show less



SunGard Availability Services (UK) LTD and Comdisco

• Head of Customer Services (UK)

  • 1990 - 2005

  Head of Customer Services for the UK operation of SunGard, servicing 2,000 customers across multiple disciplines. Responsible for Mainframe Operations, Distributed Systems, Mobile Deployment, Network Support, UK maintenance, Customer Services and Data Centre operations. Headline of achievements included :- integration and development of technology support teams, creation of Customer Service and Service Management teams for the UK, customer retention and satisfaction initiatives. I… Show more Head of Customer Services for the UK operation of SunGard, servicing 2,000 customers across multiple disciplines. Responsible for Mainframe Operations, Distributed Systems, Mobile Deployment, Network Support, UK maintenance, Customer Services and Data Centre operations. Headline of achievements included :- integration and development of technology support teams, creation of Customer Service and Service Management teams for the UK, customer retention and satisfaction initiatives. I maintained close working with pre-sales and sales teams to ensure that best fit delivery was maintained. Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Senior Operations

  • 1987 - 1990

  Support of Citibank Savings infrastructure, Diners UK network operations.