Experience

Rossen Law Firm

• United States
• Law Practice
• 1 - 100 Employee

• Legal Staff Manager

  • Aug 2022 - Present

  • Supervise a legal staff of legal assistants. • Responsible for the induction and development of the team by providing on-the-job training and assessing progress, through written reviews and probations. • Track and collect expenses from clients. • Identify and proactively manage any poor performance issues using appropriate company policy. • Prepare, review and edit a wide range of legal documents and correspondence of a confidential nature, and ensure high quality, accuracy, and… Show more • Supervise a legal staff of legal assistants. • Responsible for the induction and development of the team by providing on-the-job training and assessing progress, through written reviews and probations. • Track and collect expenses from clients. • Identify and proactively manage any poor performance issues using appropriate company policy. • Prepare, review and edit a wide range of legal documents and correspondence of a confidential nature, and ensure high quality, accuracy, and comprehensiveness • Open and close files in a timely fashion with exceptional accuracy. • Maintain the attorney calendar by planning and scheduling conferences, meetings, hearings, and depositions. • Represent attorneys by communicating and obtaining information from clients when requested; following up on delegated assignments. • Subpoena witnesses for depositions and confirm their attendance.

• Legal Assistant

  • Mar 2022 - Present



Tillys

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Mar 2019 - Mar 2022

  • Manage sales team ensuring adequate cover for the sales floor for customer service opening & closing times, and replenishment. • Carry out annual performance reviews on each team member in order to manage and motivate individuals as well as provide clear direction and support • Responsible for the induction and development of the team by providing on-the-job training and assessing progress, through written reviews and probations • Complete payroll activities, including sending… Show more • Manage sales team ensuring adequate cover for the sales floor for customer service opening & closing times, and replenishment. • Carry out annual performance reviews on each team member in order to manage and motivate individuals as well as provide clear direction and support • Responsible for the induction and development of the team by providing on-the-job training and assessing progress, through written reviews and probations • Complete payroll activities, including sending new employee changes and leverage information to HR accurately and on time. • Train and develop the team to ensure they deliver outstanding customer service • Review the team performance providing immediate feedback (both positive and development) in order to recognize and praise excellent performance and to develop areas of need • To identify and proactively manage any poor performance issues using appropriate company policy. Show less



Charlotte Russe

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Jun 2013 - Mar 2019

  Sunrise • Ensure the retail shop is always presented and merchandised to the highest standards whilst maintaining focus on the most profitable items and ensuring delivery of the retail KPIs • Focus on increasing Sales, ATV, and conversion to drive margin and profit and achieve targets. • Understand daily, weekly, and monthly store targets, clearly identifying what this means in terms of sales, profitability, costs, and staffing levels and ensuring this information is communicated effectively to… Show more • Ensure the retail shop is always presented and merchandised to the highest standards whilst maintaining focus on the most profitable items and ensuring delivery of the retail KPIs • Focus on increasing Sales, ATV, and conversion to drive margin and profit and achieve targets. • Understand daily, weekly, and monthly store targets, clearly identifying what this means in terms of sales, profitability, costs, and staffing levels and ensuring this information is communicated effectively to the team. • Understand the impact that visual merchandising and balance of price points have on customer conversion, average spending, and gross profit margin results • Opening, closing, and cash counting and closeout. Ensure all paperwork for the day has been completed correctly, including targets for the next day and a comprehensive handover. • Reduce stock loss in store. Observe safety and security procedures and report any misuse or theft of stock Regional Loss Prevention Manager and District Manager Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Senior Airman

  • May 2006 - May 2013

  Washington, District Of Columbia