Phil Delgado Jr

Assistant Manager at Franklin Mint Federal Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Credentials

  • Accredited Tax Preparer (ATP)
    Myself
  • Notary Public
    Franklin Mint Federal Credit Union

Experience

  • Franklin Mint Federal Credit Union
    • United States
    • Financial Services
    • 100 - 200 Employee
    • Assistant Manager
      • Aug 2015 - Present

      • Successfully manage branch operations, including reconciliation of accounts and cash, monthly audits, compliance with regulatory requirements, and ensuring a safe and secure banking environment. • Conduct a comprehensive review of branch expenses, identifying inefficiencies and areas for improvement. • Lead a team of 15 employees, providing training and mentoring resulting in a 15% improvement in staff productivity. • Develop and maintain strong relationships with members, resulting in a 12% increase in customer retention. Show less

  • Community Support Services, Inc.
    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Resident Advisor
      • Oct 2009 - Aug 2015

      • Developed and implemented personalized care plans for residents, resulting in improved quality of life, increased independence, and enhanced emotional well-being. • Successfully managed challenging behaviors by implementing effective strategies, reducing incidents, and ensuring a safer and more comfortable living environment. • Effectively handled crisis situations, including medical emergencies and emotional distress, by providing immediate assistance and following established protocols, ensuring the safety and well-being of residents. • Acted as an advocate for residents, ensuring their rights and preferences were respected, and advocating for their needs with medical professionals, social workers, and family members. Show less

  • TruMark Financial Credit Union
    • United States
    • Banking
    • 200 - 300 Employee
    • Head Teller
      • Sep 2007 - Sep 2009

      • Streamlined cash handling processes, reducing cash variances by 8% through improved procedures and training. • Collaborated with the branch manager on daily operations, including staff scheduling, inventory management, and financial reporting. • Assisted in developing and implementing strategies to improve branch performance and customer satisfaction. • Promoted products and services, resulting in an increase in member participation in credit union offerings. • Streamlined cash handling processes, reducing cash variances by 8% through improved procedures and training. • Collaborated with the branch manager on daily operations, including staff scheduling, inventory management, and financial reporting. • Assisted in developing and implementing strategies to improve branch performance and customer satisfaction. • Promoted products and services, resulting in an increase in member participation in credit union offerings.

Education

  • Thomas Jefferson University
    Bachelor of Science - BS, Accounting and Finance
    2018 - 2020

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