Experience

Dynamic Workforce Solutions

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Operations Manager

  • Jul 2021 - Present

• Information and Process Manager

  • Sep 2020 - Jun 2021

  • Achieved 100% contractual deliverable goals during 8 consecutive quarters• Assisted the Project in successfully averaging 118% performance against goals since contract inception in 2017 • Facilitated regularly scheduled staff training to promote continuous improvement, professional development, and provide updates on local, state, and federal policies and procedures• Adopted Entrepreneurial Operating System and launched staff Scorecards to measure individual contribution and accountability• Audited active and exited participant caseloads monthly, averaging 30-40 files, to ensure compliance with State requirements• Scored 99.31% data validation accuracy rate from the Oklahoma Office of Workforce Development during internal monitoring• Prepared and compiled monthly reports to submit to Corporate leadership comprising of performance results, progress, and staff highlights• Communicated hot jobs, updates, and local area events to Community Partners, Training Providers, and Employers reaching over 950 professionals weekly

• Outreach Coordinator & Local Area Accessibility Representative

  • Feb 2018 - Aug 2020

  • Organized Quarterly Partner Meetings with community agencies attracting on average 65-80 attendees • Responsible for increasing client awareness & engagement of Workforce Board services and opportunities through the use of social media platforms, community events, and organized meetings• Utilized Facebook, LinkedIn, Instagram, and Twitter, to reach over 10,000 people weekly through organic, non-paid, posts since receiving administrator status on 3 out of 4 platforms – Facebook, Instagram, Twitter – since end of May 2018• Increased number of social media followers on WT pages over 40% through the use of engaging posts, on-site & off-site photos, and live video feeds• Designated local Area Accessibility Representative as it relates to Assistive Technology and Reasonable Accommodations for individuals with disabilities requesting services offered by local Board• Created Accessible documentation for staff to utilize when requesting accommodations for a client in conjunction to connecting with local Community Based Organizations for assistance in converting documentation to client's primary language.• Sent out weekly E-mail-to-Text blasts to promote upcoming Hiring Events, Workshops, Job Orders, or any other opportunities that could benefit Workforce Tulsa enrolled participants; averaged at least 2 blasts weekly reaching roughly 750 individuals.



Lady Foot Locker

• United States
• Apparel & Fashion

• Store Manager

  • Dec 2008 - Nov 2017

  • Produced annual sales volumes of $800k-$950k and beat both single day volume (~$14k) and weekly volume records (~$45k) set by previous manager• Generated over $120k in profits within 2 years in a declining industry• Averaged -.15% or better shrink results with 95% or better asset protection score every 6 months• Coached a team of 7-10 employees to drive sales utilizing daily store and individual goals• Facilitated regular staff meetings and trainings to increase engagement, provide updates, and support continuous professional development• Processed incoming and outgoing inventory with an average of 100-500 SKUs per week depending on the season and reconciled manifests daily• Recruited and hired motivated candidates to drive sales and follow loss prevention best practices• Reviewed time sheets daily to ensure accuracy and processed hours weekly using SAP Time & Attendance and Red Prairie software• Maintained and updated wall or window displays to showcase product with new merchandise cycled minimum 2 times per week