Quality Assurance Auditor

• Jun 2018 - Present

Quality Lead

• Aug 2016 - Mar 2018

Planned and executed assigned Internal Quality System Audits per ISO 9001:2008 to identify positive observations, opportunities for improvement and corrective actions. Determined product conformance to internal and industry specifications during the Quality Release process including physical testing and visual evaluation. Administered the monitoring and measuring equipment Calibration System. Maintained the Customer Complaint log and analyzed trends to improve customer satisfaction.First Article Inspection, RCA, NCMR processes.

Contract QA Auditor

• Jan 2016 - Mar 2016

Planned and executed process and procedure audits of critical areas as assigned (Calibration, Supplier Management, HACCP, Sensory, GMP, Industrial Hygiene). Identified Positive Observations, Opportunities For Improvement, Corrective Actions, initiated root cause analysis and implemented corrective actions resulting from audits performed. Presented audit results and recommendations to factory staff for implementation after contract expired. Planned and executed process and procedure audits of critical areas as assigned (Calibration, Supplier Management, HACCP, Sensory, GMP, Industrial Hygiene). Identified Positive Observations, Opportunities For Improvement, Corrective Actions, initiated root cause analysis and implemented corrective actions resulting from audits performed. Presented audit results and recommendations to factory staff for implementation after contract expired.

Quality Specialist IV

• Feb 2012 - Oct 2015

Identified quality problems. Made recommendations based on data. Maintained clear and accurate records. Recommended corrective actions. Performed quality audits. Wrote technical reports and documentation such as deviation reports, testing protocols, and trend analyses. • Reduced number of Corrective Actions / Preventive Actions (CAPA) 80% overall when conducting internal QMS audits by continually monitoring operations, ensuring all established procedures followed. • Ensured CAPA records addressed and closed in timely manner and within corporate requirements by sending weekly emails, reminding managers requirements and procedures. • Met corporate QMS requirements by planning and executing 100% of all assigned internal QMS audits against ever- changing schedules, and training and assisting other team members across US when necessary. • Sustained customer requirements prior to job execution by reviewing records, ensuring that all laboratory tests met customer specifications.

Research and Development Technician

• Nov 2009 - Feb 2012

Assisted engineering teams initiate new technology and developed new projects. Researched influences of key performance attributes, such as processing. Studied behavior of materials under stress at every stage of processing. Performed scanning electro-microscopy (SEM) analysis on alloys. Investigated effects of electro-coating. Prepared sample and optical metallography of alloys. • Prevented remakes and reduced lost time by planning, organizing, and coordinating machine time and monitoring to completion 100% of all production improvement and new product experiments. • Eliminated subcontracting need for testing requirements and saved money by developing internal micro- section and scanning electron microscope procedures for evaluating fixed abrasive wire production samples. • Minimized cycle time, equipment requirements, raw materials, and energy consumption 66% by developing a bench process, eliminating 2 steps in fixed abrasive wire manufacturing process, which was turned over to Process Engineering for production implementation. • Reduced need in remaking 80% of Research & Development experiments by designing and implementing effective workflows and procedures. • Streamlined fixed wire abrasive production processes by collaborating with cross-functional teams, identifying issues, and implementing solutions.

Failure Analysis Technician

• Jul 2008 - Nov 2009

Collected, analyzed, and interpreted test data. Prepared technical reports on research findings. Performed scanning electro-microscopy (SEM) analysis on alloys. Investigated effects of manufacturing processes, components, electrocoating. Carried out texture analysis on alloys. Prepared sample and optical metallography of alloys, and technical reports. • Improved customer designs by using Destructive Physical Analysis (DPA) for determining root cause of product failures, and recommending corrective / preventive actions. • Verified, accepted, and/or rejected customer criteria and industry specifications by performing Environmental Tests and evaluating samples. • Prevented inadvertent escapes by auditing calibration department forms, records, and equipment stickers.

Quality Assurance Technician

• Feb 2000 - Jun 2008

Followed standard operating procedures. Determined quality of product samples. Calibrated and maintained lab equipment. Identified quality problems. Participated in out-of-specification and failure investigations. Recommended corrective actions. Performed quality audits. • Maintained ISO 9001: 2000 certification by utilizing project management skills, ensuring 100% of internal QMS, subcontractor, and supplier audits performed. • Met customer and industry compliance requirements by initiating, monitoring and completing reliability tests (HTOL, MSL, CSAM, Endurance, Retention, XRF) on quarterly samples of NVSRAM products). • Documented received condition of returned material by using laboratory skills with digital microphotography, recording incoming inspection results. • Attained 100% compliance to ISO 9001:2000 requirements by administering the monitoring and measuring equipment Calibration System and serving as backup for Document Control.

Production Control Planner

• Oct 1994 - Jan 2000

• Responsible for production scheduling, work order release, resource utilization, production reporting, order tracking and expediting Work in Process (WIP)• Managed overall operations through leadership, direction and planning• Interviewed, hired and oversaw up to 35 employees and three direct reports• Delegated responsibilities and evaluated job performance• Developed manufacturing procedures to meet ISO 9000:1994 guidelines

Analytical Chemist

• Oct 1990 - Oct 1994

• Sampled, analyzed and controlled plating solutions associated with electro- less and electrolytic processes of PCB’so Performed titrations to determine normality, molarity and concentration • Utilized various laboratory instrumentation including: Cyclic Voltametric Scanner (CVS), Atomic Absorption (AA) Spectrophotometer, pH and UV/ VIS meters• Trained as an Internal Quality Systems Auditor to the ISO 9000:1994 standard• Performed internal audits of the PCB manufacturing process to the ISO standard and corporate specifications• Developed procedures for and performed Surface Insulation Resistance (SIR), Ionic Contamination, micro- section preparation, photomicrography and analysis of printed circuit boards (PCB’s)• Developed and maintained controlled documents for laboratory procedures to comply with ISO 9000:1994 guidelines