Hanna Ivansson

Central Business Support Manager at Sembo - Stena Line Travel Group AB
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Contact Information
us****@****om
(386) 825-5501
Location
Landskrona, Skåne County, Sweden, SE
Languages
  • English Native or bilingual proficiency
  • German Elementary proficiency
  • Svenska Native or bilingual proficiency
  • Danska Elementary proficiency

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Experience

    • Sweden
    • Travel Arrangements
    • 1 - 100 Employee
    • Central Business Support Manager
      • Apr 2022 - Present

      Leading the daily work for a team working with flight & hotel operations.

    • Teamleader Flight Operations
      • Jan 2020 - Apr 2022

      Coordinate team's daily work and works to streamline and optimize our processes. Participate in different projects and are responsible for specific administrative tasks

    • Flightspecialist
      • Nov 2015 - Jan 2020

      Handled online flight bookings such as rebookings, refunds, time table changes, name changes and gave support to customers and our internal Customer service team.

    • Sweden
    • Hospitality
    • 400 - 500 Employee
    • Sales Manager
      • Jan 2015 - Nov 2015

      Worked with both existing customers and new prospects with following contract negotiation and was responsible for government procurement. Worked with both existing customers and new prospects with following contract negotiation and was responsible for government procurement.

    • Sweden
    • Travel Arrangements
    • 1 - 100 Employee
    • Production Manager
      • Mar 2010 - Dec 2014

      Responsible for the total operation of several destinations worldwide, meaning developing, producing and organizing new roundtrips, contracting and negotiating fares with airlines and agents worldwide, budget calculations, quality monitoring, website updates and managing our booking system Travel Book, support the sales department and the tour leaders. Responsible for the total operation of several destinations worldwide, meaning developing, producing and organizing new roundtrips, contracting and negotiating fares with airlines and agents worldwide, budget calculations, quality monitoring, website updates and managing our booking system Travel Book, support the sales department and the tour leaders.

    • Travelconsultant/producer FIT
      • Jun 2009 - Mar 2010

      Produced and sold customized travel worldwide Produced and sold customized travel worldwide

    • Sweden
    • Travel Arrangements
    • 1 - 100 Employee
    • Production Manager Roundtrips
      • Aug 2007 - Jun 2009

      Responsible for the total operation of several destinations worldwide, meaning developing, producing and organizing new roundtrips, contracting and negotiating fares with airlines and agents worldwide, budget calculations, quality monitoring, website updates and managing our booking system Travel Book, support the sales department and the tour leaders. Responsible for the total operation of several destinations worldwide, meaning developing, producing and organizing new roundtrips, contracting and negotiating fares with airlines and agents worldwide, budget calculations, quality monitoring, website updates and managing our booking system Travel Book, support the sales department and the tour leaders.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Businesstravel consultant
      • Mar 2006 - Aug 2007

      Sold and arranged the best travel solution for companies Sold and arranged the best travel solution for companies

Education

  • Sälj och marknadshögskolan
    Key Account Manager, Key Account Management
    2013 - 2015
  • Grimslövs folkhögskola
    Turism, rekreation & service
    2000 - 2002
  • Malmö högskola
    Tekniskt basår
    1999 - 2000

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