Experience

Berkeley Public Library (CA)

• United States
• Libraries
• 1 - 100 Employee

• Central Library Services Manager at Berkeley Public Library

  • Aug 2022 - Present



San Francisco Public Library

• United States
• Libraries
• 300 - 400 Employee

• Digital Strategist

  • Dec 2018 - Oct 2022

  At the intersection of 'library' and 'technology,' working toward a strategic vision of technology's place in the library, and the library's place in the community.On a fundamental level, I translate IT to Library, and Library to IT, and try to help everyone get along.• Effectively functioned as the Assistant Chief of Information Technology.• Planned, directed, and controlled execution of administrative and compliance activities.• Directed subordinate managers in day-to-day performance of groups involved in operation and maintenance.• Cultivated long-term relationships through focused effort on internal customer's unique needs and finding best solutions.• Conveyed status of operations to Chief of Information Technology, managing and directing day-to-day operations and supervising several departments.• Primary communicator of objectives, direction, mission, goals, and project plans of the IT Division to other divisions in the library as well as other City & County departments, community agencies, partners, vendors, and the public.• Capable project manager with emphasis on workflows, process improvement, developing and drafting new policies, smooth integration, and implementation.

• First Floor Manager

  • Jul 2016 - Dec 2018

  Primarily responsible for directing the work of both the Information Services and TelephoneInformation Project and Borrowers Services departments, and for the overall library experience and environment on the First Floor of the Main Library.Direct supervision of two supervising librarians who collectively direct the work of ~80 library staff members of varying classes from page to Librarian I.Co-chair of the Circulation Steering committee, which helps to set policy and practice forcirculation functions systemwide. Includes successful delivery of sweeping fine forgiveness program, efforts to eliminate outstanding patron debt, coordination and support of the library’s ConnectEd/Scholar Card initiative to issue library cards to each SFUSD student, Circulation Manual revision, revised procedures and practices, documentation, and messaging.Project coordinator tasked with building a business case for and presenting informationon a proposal to implement Radio Frequency Identification (RFID) technology at SFPL. Coordinated efforts across multiple divisions, budget development, return-on- investment analysis, and information sharing to the Library Commission, labor, management, and public service groups.Member of the Future of the Library Forum, presently engaged in envisioning the future of SFPL. Leading effort to rewrite all of the library’s public service job classifications.Project lead on extremely successful mifi hotspots/laptop bundle circulation pilot. Now scaling up to offer even more coverage. Includes coordination across divisions, with vendors and other service providers, budget management, and logistics.Project lead in migration to a new computer time management system, including developingsettings, planning implementation, and crafting training and messaging for staff and patrons.Championed efforts to revitalize the library's circulating vinyl record collection.



Berkeley Public Library

• Library Services Manager

  • May 2014 - Jun 2016

  Central Library Services Manager and member of the library's management team.Chiefly responsible for all aspects of public service and library experience at the busy urban main library in the five-location system.Previously, Supervising Librarian at the North Branch of the Berkeley Public Library. Central Library Services Manager and member of the library's management team.Chiefly responsible for all aspects of public service and library experience at the busy urban main library in the five-location system.Previously, Supervising Librarian at the North Branch of the Berkeley Public Library.



Contra Costa County Library

• Senior Community Library Manager

  • Sep 2012 - May 2014

  Managed the library Managed the library



Contra Costa County Library

• Librarian -- Teen Services

  • Dec 2010 - Jul 2012

  Library services to teens, and, well, everybody else

• Library Assistant

  • May 2006 - Dec 2010

  I direct the work of three other Library Assistants and four Student Assistants (shelvers); duties include circulation and reference desk functions, such as reader's advisory, research assistance, etc.



Walnut Creek Library

• Library Assistant

  • May 2006 - Dec 2010

  Everything Everything



East Bay Times

• Newspaper Publishing
• 1 - 100 Employee

• Sports Reporter

  • 2000 - 2006

  Reported on sports Reported on sports



Contra Costa Weekly Newspapers

• Assistant sports editor

  • Aug 2000 - Aug 2001

  In addition to many of the above duties of a sports writer, planning and budgeting weekly story/game coverage workload in an effort to deliver timely, pertinent sports news to the community, as well as the effective, attractive layout of sports pages for five separate weekly newspapers for insertion into the Contra Costa Times utilizing Quark Express.Supervising the work of five sports writers and coordinated their efforts with those of the photography staff members. In addition to many of the above duties of a sports writer, planning and budgeting weekly story/game coverage workload in an effort to deliver timely, pertinent sports news to the community, as well as the effective, attractive layout of sports pages for five separate weekly newspapers for insertion into the Contra Costa Times utilizing Quark Express.Supervising the work of five sports writers and coordinated their efforts with those of the photography staff members.