Rishav G.
Head of sales and operations at iTransmaster Solutions Pvt. Ltd.- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
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Bengali Native or bilingual proficiency
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Bio
Elvin Jacob
Rishav was quite active in the cultural/sports scene at college and was known across batches for his talents. His friendly nature helped him connect with a diverse set of students, some even from other institutions. Very early into his time at MIC, Rishav was chosen to represent the college at University-level events. He displayed exemplary leadership skills and helped his teams to many wins. His ability to adapt, connect and lead, with a smile on his face, has guaranteed his professional success as well.
Ebenezer Kingslin 🎙
I am happy to recommend Rishav, we have been working together for couple of year. He is well committed, have seen cracking top accounts in sales and well managed them. He's bright and persuasive, but he's also a class act both personally and professionally. I wish him all the very best always and have a successful career. I highly recommend him.
Elvin Jacob
Rishav was quite active in the cultural/sports scene at college and was known across batches for his talents. His friendly nature helped him connect with a diverse set of students, some even from other institutions. Very early into his time at MIC, Rishav was chosen to represent the college at University-level events. He displayed exemplary leadership skills and helped his teams to many wins. His ability to adapt, connect and lead, with a smile on his face, has guaranteed his professional success as well.
Ebenezer Kingslin 🎙
I am happy to recommend Rishav, we have been working together for couple of year. He is well committed, have seen cracking top accounts in sales and well managed them. He's bright and persuasive, but he's also a class act both personally and professionally. I wish him all the very best always and have a successful career. I highly recommend him.
Elvin Jacob
Rishav was quite active in the cultural/sports scene at college and was known across batches for his talents. His friendly nature helped him connect with a diverse set of students, some even from other institutions. Very early into his time at MIC, Rishav was chosen to represent the college at University-level events. He displayed exemplary leadership skills and helped his teams to many wins. His ability to adapt, connect and lead, with a smile on his face, has guaranteed his professional success as well.
Ebenezer Kingslin 🎙
I am happy to recommend Rishav, we have been working together for couple of year. He is well committed, have seen cracking top accounts in sales and well managed them. He's bright and persuasive, but he's also a class act both personally and professionally. I wish him all the very best always and have a successful career. I highly recommend him.
Elvin Jacob
Rishav was quite active in the cultural/sports scene at college and was known across batches for his talents. His friendly nature helped him connect with a diverse set of students, some even from other institutions. Very early into his time at MIC, Rishav was chosen to represent the college at University-level events. He displayed exemplary leadership skills and helped his teams to many wins. His ability to adapt, connect and lead, with a smile on his face, has guaranteed his professional success as well.
Ebenezer Kingslin 🎙
I am happy to recommend Rishav, we have been working together for couple of year. He is well committed, have seen cracking top accounts in sales and well managed them. He's bright and persuasive, but he's also a class act both personally and professionally. I wish him all the very best always and have a successful career. I highly recommend him.
Experience
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iTransmaster Solutions Pvt. Ltd.
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India
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Translation and Localization
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1 - 100 Employee
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Head of sales and operations
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May 2017 - Present
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Shakti Enterprise - Translation Services India
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India
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Translation and Localization
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1 - 100 Employee
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VP Sales
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Dec 2016 - Present
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Business Head- Bangalore
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Jun 2014 - Present
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Crystal Hues Limited
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India
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Translation and Localization
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100 - 200 Employee
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Head – Global Alliance Management
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Apr 2013 - Apr 2014
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Business Manager- International
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Jul 2013 - Feb 2014
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Mayflower Language Services Pvt. Ltd.
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India
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Translation and Localization
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1 - 100 Employee
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Head of CRM and Pre-Sales
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Aug 2012 - Jun 2013
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Client Relationship Manager
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Feb 2010 - May 2011
ROLES AND RESPONSIBILITIES:- 1. Ensure all clients are happy with us and will give Continue business.2. Ensure all clients are active.3. Ensure revenue is pouring.4. Take the relationship beyond the India status.5. Take references.6. Forecasting.7. Bring predictability to business.8. Track contact person movement within his organisation and into other companies.9. Expand the business throughout a client organization group companies.10. Constantly explore new business opportunities.11. Collections.12. Resolving Billing Issues/Timelines.13. Moving into different departments.14. Point of Contact, Escalation contact, Finance Contact.KEY AREAS TO WORK ON :- 1. Dividing Client business potential wise-High, Low.2. Devise methodologies and tracking to explore new areas.3. Relationship building programmes.4. Methodologies to increase business Month on Month, Quarter on Quarter and year on year.5. Open Communication method.6. Build value adds to client 7. Feedback about client to organisation8. Feedback from Client 9. Escalation and Resolution10. Working closely with operations.11. Build a process, plan to ensure clients swear by us and not look beyond us.12. Build knowledge about your focus vertical, client13. Networking events
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Client Relationship Executive
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Feb 2009 - Apr 2011
1)Currently responsible for the existing ITITES buz for knowledgeworks2) Mapping existing Account/Client and getting buz from other depatments3)Re-activating dormant IT clients 4) Pitch in for potential IT customers5) Buz Analysis and Forecast
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Education
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2007 - 2009
Manipal Academy of Higher Education
MS, Mass Communication, Specialization: Corporate Communication -
2004 - 2007
Garden City College, Bangalore
BA, Journalism, Psychology and English -
1992 - 2004
Kendriya Vidyalaya
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