Rachel Martone

Distributions Coordinator at Greater Pittsburgh Community Food Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Experience

    • United States
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Distributions Coordinator
      • Jul 2021 - Present

      • Manage the scheduling, planning, and execution of over 20 monthly events that annually distributes approximately 4 million pounds of food to neighbors in southwestern Pennsylvania facing food-insecurity • Serve as an organizational leader at large-scale distribution events, directing other Food Bank staff, managing volunteers, attending to client inquiries, and addressing safety & logistical concerns• Advise external Food Bank partners and community leaders with food distribution best practices by functioning as a Subject Matter Expert • Operationalized a new distribution model to match clients’ needs and increase output of fresh produce• Lead a small team of colleagues with ongoing hiring, training, and task delegation responsibilities • Revamped the department’s internal record keeping system, providing greater ease of use and clarity Show less

    • CSFP Coordinator
      • Mar 2021 - Jul 2021

      • Ensured thousands of low-income seniors in a six-county area received life-sustaining food packages• Continually met federal regulations to remain in program compliance by working with Food Bank warehouse staff and partner site coordinators, volunteers, and participants • Analyzed numerical and spatial data to expand program reach, enrollment, and service

    • United States
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Development Coordinator
      • Jul 2019 - Aug 2020

      • Entered thousands of incoming monetary donations, totaling millions of dollars annually, to the zoo • Created and distributed unique donor acknowledgment letters to individuals, corporations, and estates • Oversaw all inquiries and requests for donor relations • Managed a major fundraising initiative using animal photographs or pieces made using the paw prints of animals in the zoo and a drive-through format to raise $3K+ in funds during the COVID-19 pandemic • Tracked metrics such as attendance, membership, ticketing, donations, and events using the Blackbaud Altru CRM database and built queries to collect, organize, and utilize data about donors and members • Assisted with Membership Services Manager in administration and management of a membership program with 20K+ households • Coordinated content development and distribution of 2 annual appeals, including preparing a list of thousands of recipients based on prior event attendees and donors • Assisted with the planning and coordination of 2 major events, the Summer Safari and bi-annual Gala, including recruiting restaurants to serve food and preparing an attendee list • Worked alongside Marketing, Creative Services, and Finance Team during bi-weekly meetings to create public-facing content, provide updates on current financials, and preparing reports for audits Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Host
      • Mar 2019 - Jul 2019

    • United States
    • Software Development
    • 700 & Above Employee
    • Personal Shopper and Delivery Driver
      • Feb 2019 - Jun 2019

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Seasonal Assistant
      • Nov 2018 - Jan 2019

  • Animal Friends
    • Greater Pittsburgh Area
    • Therapeutic Services Assistant
      • Sep 2015 - Aug 2017

      • Managed and supported multiple community programs, including the pet food bank, animal rescue adoption, pet loss counseling, and pet healthcare assistance to for low-income households • Digitized and streamlined program records, increasing efficiency and customer satisfaction • Delivered humane education lessons on how to safely interact with dogs and hosted on-site events designed to promote animal rescue and educate attendees on proper pet care • Hosted numerous events that allowed residents of long-term care facilities and people with disabilities to spend time with therapy dogs • Built and cultivated relationships with service providers, local organizations, and clientele • Coordinated volunteer recruitment, training, testing, and retainment for 100+ volunteers Show less

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Women in Leadership XIX Cohort
      • Feb 2016 - Dec 2016

      Women in Leadership is a year-long, part-time leadership development and civic engagement program that aims to support the upcoming generation of women leaders in Southwestern Pennsylvania. It emphasizes experimental learning and the importance of diversity & inclusion while providing opportunities for participants to strengthen their personal leadership strategy. Participants brainstorm, create, and present a grass-roots project aimed at improving the status of women in the region. Women in Leadership is a year-long, part-time leadership development and civic engagement program that aims to support the upcoming generation of women leaders in Southwestern Pennsylvania. It emphasizes experimental learning and the importance of diversity & inclusion while providing opportunities for participants to strengthen their personal leadership strategy. Participants brainstorm, create, and present a grass-roots project aimed at improving the status of women in the region.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Outreach and Engagement Specialist
      • Sep 2014 - Aug 2015

      • Assisted with the promotion of the Be There Campaign to combat chronic truancy and increase graduation rates, including collaboration with school staff, social workers, afterschool programs, community resource centers, and parents in 20+ school districts • Designed informational and marketing resources, such as brochures, toolkits, posters, and resources for teachers and schools, that were used nationwide • Increased the program’s social media following by 29% using free methods, such as frequent content-based marketing and strategic use of trending hashtags • Created afterschool lessons on the importance of attendance and presented interactive games with facts on chronic absenteeism for K–12 students in Pittsburgh schools • Aided in the planning and execution of a day-long conference on chronic absenteeism attended by teachers, school staff, politicians, afterschool organizers, and community members Show less

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • AmeriCorps Apprentice
      • Sep 2014 - Jun 2015

      • Responsible for completing over 1,700 hours of service • Engaged in weekly leadership development and diversity trainings • Researched, planned, and implemented a community team service project with a team of fellow Allies • Gained in-depth self-awareness and knowledge about the diversity of the Pittsburgh region • Responsible for completing over 1,700 hours of service • Engaged in weekly leadership development and diversity trainings • Researched, planned, and implemented a community team service project with a team of fellow Allies • Gained in-depth self-awareness and knowledge about the diversity of the Pittsburgh region

    • Social Media Intern
      • Jan 2013 - Apr 2013

      • Managed and updated three social media accounts for independent student publication to generate interest and awareness • Managed and updated three social media accounts for independent student publication to generate interest and awareness

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Oct 2012 - Dec 2012

      • Surveyed fellow students using the Becker-Degroot-Marschak method and input information into online database • Surveyed fellow students using the Becker-Degroot-Marschak method and input information into online database

    • Marketing Intern
      • Aug 2012 - Dec 2012

      • Developed and implemented an integrated marketing campaign to improve awareness, perception, and attitude towards the Chevrolet brand • Conducted formal research to gauge Gen Y’s pre and post campaign impressions of brand • Increased purchase consideration of Chevrolet by 71% among students • Developed and implemented an integrated marketing campaign to improve awareness, perception, and attitude towards the Chevrolet brand • Conducted formal research to gauge Gen Y’s pre and post campaign impressions of brand • Increased purchase consideration of Chevrolet by 71% among students

  • 'The Pitch'
    • Pittsburgh, PA
    • Participant of Pittsburgh Advertising Federation’s educational challenge
      • Oct 2012 - Oct 2012

      • Collaborated with peers to design an integrated marketing solution for a mock non-profit organization • Gained real-world marketing experience by working at Brunner, Inc. for a day • Collaborated with peers to design an integrated marketing solution for a mock non-profit organization • Gained real-world marketing experience by working at Brunner, Inc. for a day

  • Clé Privée
    • Paris Area, France
    • Marketing Intern
      • Jun 2012 - Aug 2012

      • Created online written and visual presentation for international boutique hotels • Managed online hotel database ensure accurate and consistent information • Brainstormed weekly for brand development and innovative campaign ideas • Created online written and visual presentation for international boutique hotels • Managed online hotel database ensure accurate and consistent information • Brainstormed weekly for brand development and innovative campaign ideas

    • Marketing Competition Team Member
      • Oct 2011 - Dec 2011

      • Constructed an integrated marketing solution for the American Eagle brand strategy • Presented a final proposal to a panel of American Eagle executives • Constructed an integrated marketing solution for the American Eagle brand strategy • Presented a final proposal to a panel of American Eagle executives

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Study Abroad
      • Jun 2011 - Aug 2011

      • Studied and experienced foreign cultures through coursework and field experience while traveling to seven different countries • Enriched sense of independence, responsibility, and personal identity • Developed cross-cultural communication skills • Studied and experienced foreign cultures through coursework and field experience while traveling to seven different countries • Enriched sense of independence, responsibility, and personal identity • Developed cross-cultural communication skills

  • Krispy Kreme Doughnuts
    • Erie, Pennsylvania Area
    • Retail Associate and Wholesale Processor
      • 2008 - 2011

      • Demonstrated friendly and efficient customer service • Trained five new employees • Received “Employee of the Month” award for work ethic • Evaluated by Krispy Kreme Corporation on customer service, received excellent feedback • Demonstrated friendly and efficient customer service • Trained five new employees • Received “Employee of the Month” award for work ethic • Evaluated by Krispy Kreme Corporation on customer service, received excellent feedback

Education

  • UCL
    Master of Science - MS, Public Policy
    2017 - 2018
  • University of Pittsburgh
    Bachelor of Science in Business Administration, Global Management and Marketing Majors, French and Economics Minor
    2009 - 2013
  • Fairview High School
    High School Diploma, 4.0
    2005 - 2009

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