Experience

Orion Associates

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Human Resources Manager

  • Mar 2020 - Jul 2023

  - Effectively hired, lead and supervised a team of 6 HR Specialists - Owned the hiring process and ensured data integrity for all fiscal states within the organization - Continuously learned and improved processes and systems - Implemented and maintained the personal technical capability to support the Fiscal Systems - Developed professional relationships with employees and stakeholders

• Human Resources Specialist

  • May 2018 - Mar 2020

  • Oversaw hiring and enrollment functions for 3 states • Processed new hire paperwork, completed background studies, verified I-9 paperwork and issued hire dates • Ensures compliance by understanding each state/program’s requirements, completing daily/monthly reports and on-going audits • Developed process improvements as opportunities were recognized to improve efficiency, decrease waste and increase customer satisfaction • Acted in association with the Human Resources Department… Show more • Oversaw hiring and enrollment functions for 3 states • Processed new hire paperwork, completed background studies, verified I-9 paperwork and issued hire dates • Ensures compliance by understanding each state/program’s requirements, completing daily/monthly reports and on-going audits • Developed process improvements as opportunities were recognized to improve efficiency, decrease waste and increase customer satisfaction • Acted in association with the Human Resources Department in fostering employee relations at all levels



DISYS

• Greater Minneapolis-St. Paul Area

• Recruiter

  • Jul 2017 - Feb 2018

  • Developed recruiting strategies designed to identify candidates through various recruiting tools • Maintained outstanding consultant networks and continuously identified new consultants, keeping up with industry trends, and conducting local market research • Maximized profitability by negotiating pay rates with consultants based on position requirements • Provided information about the client and job opportunity to candidates, while promoting benefits of the career at… Show more • Developed recruiting strategies designed to identify candidates through various recruiting tools • Maintained outstanding consultant networks and continuously identified new consultants, keeping up with industry trends, and conducting local market research • Maximized profitability by negotiating pay rates with consultants based on position requirements • Provided information about the client and job opportunity to candidates, while promoting benefits of the career at hand • Coordinated and assisted in scheduling client and candidate interviews • Managed contract employees while on assignment • Demonstrated ability to manage own workflow Show less • Developed recruiting strategies designed to identify candidates through various recruiting tools • Maintained outstanding consultant networks and continuously identified new consultants, keeping up with industry trends, and conducting local market research • Maximized profitability by negotiating pay rates with consultants based on position requirements • Provided information about the client and job opportunity to candidates, while promoting benefits of the career at… Show more • Developed recruiting strategies designed to identify candidates through various recruiting tools • Maintained outstanding consultant networks and continuously identified new consultants, keeping up with industry trends, and conducting local market research • Maximized profitability by negotiating pay rates with consultants based on position requirements • Provided information about the client and job opportunity to candidates, while promoting benefits of the career at hand • Coordinated and assisted in scheduling client and candidate interviews • Managed contract employees while on assignment • Demonstrated ability to manage own workflow Show less



Park Nicollet Health Services

• Greater Minneapolis-St. Paul Area

• Behavioral Health Nutrition Technician

  • Sep 2016 - May 2017

  • Provided observation, planning, intervention and support of patients experiencing eating disorders, mental illness, and/or substance abuse disorders • Assisted in creating a safe and therapeutic environment to provide the best possible patient care • Completed nursing assistant duties such as taking weights, vitals, and blood sugars • Utilized the EPIC medical record system to chart patients’ outcomes • Basic Life Support Provider • Provided observation, planning, intervention and support of patients experiencing eating disorders, mental illness, and/or substance abuse disorders • Assisted in creating a safe and therapeutic environment to provide the best possible patient care • Completed nursing assistant duties such as taking weights, vitals, and blood sugars • Utilized the EPIC medical record system to chart patients’ outcomes • Basic Life Support Provider



Medica

• Greater Minneapolis-St. Paul Area

• Health Plan Specialist II

  • Jun 2016 - Sep 2016

  Contracted through Gradstaff, Inc. • Managed a high volume of inquiries from Medica members through the State and Public Programs department. • Worked efficiently to resolve customer issues while providing end to end resolution • Consistently exceeded metrics and goals within the department Contracted through Gradstaff, Inc. • Managed a high volume of inquiries from Medica members through the State and Public Programs department. • Worked efficiently to resolve customer issues while providing end to end resolution • Consistently exceeded metrics and goals within the department



Cigna

• Eden Prairie, MN

• Provider Services Sr. Associate at Cigna Behavioral Health

  • Nov 2015 - Apr 2016

  Contracted through GradStaff • Provided accurate and timely resolution to questions regarding eligibility & benefits • Responded to referral requests to find services within the Cigna network • Authorized short term counseling services utilizing members’ Employee Assistance Program • Established positive rapport with customers to allow for successful resolution of inquiries • Delivered quality results while adhering to defined schedule • Ability to multi-task and efficiently… Show more Contracted through GradStaff • Provided accurate and timely resolution to questions regarding eligibility & benefits • Responded to referral requests to find services within the Cigna network • Authorized short term counseling services utilizing members’ Employee Assistance Program • Established positive rapport with customers to allow for successful resolution of inquiries • Delivered quality results while adhering to defined schedule • Ability to multi-task and efficiently handle a high volume of phone calls Show less Contracted through GradStaff • Provided accurate and timely resolution to questions regarding eligibility & benefits • Responded to referral requests to find services within the Cigna network • Authorized short term counseling services utilizing members’ Employee Assistance Program • Established positive rapport with customers to allow for successful resolution of inquiries • Delivered quality results while adhering to defined schedule • Ability to multi-task and efficiently… Show more Contracted through GradStaff • Provided accurate and timely resolution to questions regarding eligibility & benefits • Responded to referral requests to find services within the Cigna network • Authorized short term counseling services utilizing members’ Employee Assistance Program • Established positive rapport with customers to allow for successful resolution of inquiries • Delivered quality results while adhering to defined schedule • Ability to multi-task and efficiently handle a high volume of phone calls Show less



St. Catherine University

• Lab Instructor

  • Sep 2014 - Feb 2015

  • Taught weekly lab session and held 1 hour help session • Analyzed students’ work and provided constructive feedback • Organized activities and managed time effectively • Created a respectful environment for learning • Taught weekly lab session and held 1 hour help session • Analyzed students’ work and provided constructive feedback • Organized activities and managed time effectively • Created a respectful environment for learning



Headwaters Disaster Relief

• Golden Valley, MN

• Intern

  • Nov 2013 - May 2014

  • Prepared and organized volunteer events • Tracked and compiled volunteer hours for The President’s Volunteer Service Award • Sought and obtained donations to provide relief to orphanages in Haiti • Prepared and organized volunteer events • Tracked and compiled volunteer hours for The President’s Volunteer Service Award • Sought and obtained donations to provide relief to orphanages in Haiti



Orion Associates

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Assistant Teacher

  • May 2009 - May 2012

  • Cared for children 3mos-4yrs in a safe, friendly environment • Engaged children in constructive activities to advance learning • Provided comfort and stability

• Vocational Counselor

  • Jan 2007 - May 2009

  • Assisted adults with developmental disabilities in finding jobs and filling out applications • Trained individuals in proper interview skills • Assisted employees in learning to perform job duties • Supervised employees during shifts



Dakota County Correctional Facility

• Hastings, MN

• Service Intern

  • Feb 2011 - May 2011

  • Worked with inmates to help them create chronological and functional resumes • Advised inmates on how to professionally promote themselves to potential employers • Worked with inmates to help them create chronological and functional resumes • Advised inmates on how to professionally promote themselves to potential employers