Åshild Sivertsen

Dokumentasjonsansvarlig at Bergen Fiber AS
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Contact Information
us****@****om
(386) 825-5501
Location
NO
Languages
  • English -

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Credentials

  • PRINCE2® Foundation Certification Training
    Metier OEC
    Feb, 2020
    - Nov, 2024
  • Kurs i Wordpress: komplett (2016)
    Utdannet.no
    Apr, 2016
    - Nov, 2024
  • Kurs i Adobe Illustrator CC: komplett
    Utdannet.no
    Nov, 2015
    - Nov, 2024
  • Kurs i Google Analytics - grunnleggende
    Utdannet.no
    Nov, 2015
    - Nov, 2024
  • Kurs i søkemotoroptimalisering: komplett
    Utdannet.no
    Nov, 2015
    - Nov, 2024
  • Kurs i Adobe InDesign
    NKI Nettstudier
    Sep, 2015
    - Nov, 2024

Experience

  • Bergen Fiber
    • Norway
    • Telecommunications
    • 1 - 100 Employee
    • Dokumentasjonsansvarlig
      • Oct 2016 - Present

      I am responsible for documenting new and existing FTTH infrastructure, and also planning and overseeing upgrades to the infrastructure. I am responsible for documenting new and existing FTTH infrastructure, and also planning and overseeing upgrades to the infrastructure.

  • Odfjell SE
    • Norway
    • Maritime Transportation
    • 400 - 500 Employee
    • ICT Application Support Consultant
      • Apr 2013 - May 2015

      My main responsibility in this position was Odfjell's Sharepoint portfolio, which consisted of intra- and internet sites as well as community sites. I worked closely with the Communication Manager and assisted with publishing, maintenance and further development of these sites, in addition to maintaining the company's LinkedIn site and publishing video material on Vimeo and Youtube. I was also responsible for coordinating all changes and custom solutions to the Sharepoint system, administering user permissions and performing end user training. Due to an ongoing organizational change process my position was made redundant and was terminated May 1st 2015.

    • ICT Ship Support Coordinator
      • Jan 2011 - Apr 2014

      My responsibilities in this position were to coordinate preventive and reactive ICT services onboard Odfjell’s fleet of more than 60 vessels, as well as planning new installations and upgrades. My network included close cooperation with internal resources like purchasers, superintendents and service technicians, as well as external vendors. I participated in a project to launch an internet solution for our vessels called “Always-On”. This formed the basis for a new way to solve the cooperation between sea and shore with increased efficiency and less duplicate information as a result.

    • Learning Management Administrator
      • Feb 2009 - Dec 2010

      During a maternity leave I was asked to fill the position as Learning Management Administrator in the HR department. I was responsible for the Corporate Learning Management System, both technical and functional, with a global network of contact persons across the organization and towards the vessels to distribute new e-learning courses and towards the vendor to ensure that the newly produced e-learning course was compatible both for sea and shore distribution channels.

    • ICT Support Consultant
      • Jan 2008 - Feb 2009

      As Support Consultant I was responsible for general IT support tasks for the Odfjell employees across the globe, both onshore and vessels. I was also a part of a 24/7 on-call team. During this time I was given the opportunity to get to know the Odfjell organization and form a good basis for further development within the company.

  • BKK
    • Norway
    • Electric Power Transmission, Control, and Distribution
    • 500 - 600 Employee
    • Customer Service Agent
      • Jun 2006 - Dec 2007

      My main tasks were technical and administrative support for the customers of BKK, both related to electricity/power grid and broadband/cable-TV. My main tasks were technical and administrative support for the customers of BKK, both related to electricity/power grid and broadband/cable-TV.

  • Kelly
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Customer Service Agent
      • Aug 2005 - Jun 2006

      Worked for BKK Kundeservice AS. My main tasks were technical and administrative support for the customers of BKK, both related to electricity/power grid and broadband/cable-TV. Worked for BKK Kundeservice AS. My main tasks were technical and administrative support for the customers of BKK, both related to electricity/power grid and broadband/cable-TV.

Education

  • Bergen University College (HiB)
    Bachelor of Engineering (B.Eng.), Computer Engineering
    2002 - 2005
  • Berghs School of Communication
    Grafisk Design Steg 1, Completed
    2016 - 2016
  • University of South-Eastern Norway
    Project Management, A
    2019 - 2019

Community

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