Organizational Change Management Consultant

• Apr 2019 - Present

Independent Consultant / Change Mgt and Leadership Development

• Feb 2015 - Present

I draw on my extensive knowledge working in 5+ industries to create custom solutions that help leaders, teams and organizations maximize performance. I have deep expertise in driving organizational success and influencing leaders at all levels increasing ROI.Areas of concentration include:► Organizational Development and Effectiveness► Performance and Process Improvement► Talent Management and Leadership Development► Employee Engagement ► Training and Group Facilitation► Assessment and Strategic Planning► Organizational Change ManagementClients Include:BATSON-COOKCreated performance management process with customized competencies and leadership pipeline to coincide with implementation of online performance appraisal system.IES ABROADCreated half-day workshops for 25 academic program deans on identified development topics. Delivered sessions annually for 3 years.SHIRE Supported the Global IT function, and drove adherence to the organizational change strategy and methodology and ensures Organizational Change Mgt efforts were effectively executed across multiple projects concurrently. EXELONPlanned and executed the implementation of Organizational Change Management Office (OCMO) within the newly formed Office of the CIO. Asked to join the Exelon OCMO team as permanent employee.

Senior Manager, Enterprise Systems

• Jun 2018 - Apr 2019

Partnered with senior IT leaders and HR to help define the approach and strategy to grow and mature the IT organization. Defined and executed strategic workforce plan with IT leadership that supports IT's current and future needs and provides pathway to get there. Identified existing training programs and introduced new development offerings that will prepare current workforce the changing IT landscape. Identified new talent acquisition channels and ensured a robust pipeline into Grainger IT. Partnered with senior IT leaders and HR to help define the approach and strategy to grow and mature the IT organization. Defined and executed strategic workforce plan with IT leadership that supports IT's current and future needs and provides pathway to get there. Identified existing training programs and introduced new development offerings that will prepare current workforce the changing IT landscape. Identified new talent acquisition channels and ensured a robust pipeline into Grainger IT.

IT Senior Manager, Organizational Transformation

• Sep 2017 - Mar 2018

Directed the design, planning, and implementation of Exelon IT’s organizational transformation including talent enablement, change management and critical initiatives that supported Office of the CIO Strategy. • Designed and executed culture transformation strategy for IT Organization including talent enablement plan and new change management process; implemented change management model and improved understanding of the IT's vision and mission • Ensured effective execution of change leadership and process excellence strategies for Exelon's IT Team and Operating Companies; developed appropriate metrics and methods of evaluation to ensure progress to goals; provided strategic direction to the IT team on transformation efforts designed to improve results• Oversaw the development, training and implementation of organizational change tools and resources aligned to new change process; ensured change practitioners adhered to consistent change methodology • Identified leadership development opportunities by uncovering critical skill gaps, designing strategy and roadmap to close gaps and supporting implementation aligned to Exelon IT's Management Model framework and Strategic Focus Areas

Director, Empowered Performance

• Apr 2012 - Feb 2015

• Lead all aspects of annual enterprise-wide employee engagement survey process, including action planning and alignment to organization’s three-year strategy. • Develop Employee Engagement Training Strategy specific to leadership engagement score gaps; customize and deliver evidence based training and sustainability process to 500 managers annually.• Oversee all aspects of enterprise-wide Performance Management process including annual goal setting, mid-year and annual review. • Partner with remote talent teams, key influencers, and hospital executives to implement operational plans; ensure site-based initiatives are aligned with enterprise-wide talent performance goals and overall strategic objectives.• Develop and internally manage two-year high-potential development program, aligned to executive succession slates.

Exec Director, Leadership and Cultural Excellence

• Jul 2010 - Apr 2012

• Key member of ICMC’ s Board of Managers, strategic decision-making team that communicated ICMC business plan to CTCA senior leadership team quarterly and ensured successful delivery of identified results.• Collaborated with CTCA senior leadership and Talent teams to design three-year learning strategy aligned with CTCA’s long-term strategic objectives. Resulted in complete re-design of enterprise wide Performance Management system.• Created Team Capability profile for Center for Learning consultants to ensure consistent approach to client interaction.

Director, Field Leadership/Mgt Development

• Jun 2005 - Jul 2010

• Developed coaching process for top 20 field leaders and personally coached four top field leaders. • Designed and implemented on-line leadership portal that strengthened existing sales portal. Collaborated with IT, Sales and HR teams to align rewards to strategic objectives.• Delivered comprehensive action learning strategy to managers and agents, improving new agent retention by 10% annually.• Partnered with Corporate HR group and introduce universal coaching model to field leaders.• Directed all activities for bi-annual best practice sharing forum for field leaders.

Area Training Manager

• Jul 2000 - Jun 2005

• Designed, developed and implemented first-ever front line supervisor training program and management support process, delivered to 1200 employees in one year. • Developed internal training network of 20 training resources to deliver custom and off the shelf training programs in the US and Mexico. • Key team member on change management team that delivered newly created operating philosophy training post-merger. Collaborated with senior executives to improve content and communication process for enterprise.

Training Manager

• 1998 - 1999

Researched, designed and developed all training for privately owned retail chain in the personal care industry. Coached and led team of five regional trainers and supported 45 stores with annual sales of over $25 million. Researched, designed and developed all training for privately owned retail chain in the personal care industry. Coached and led team of five regional trainers and supported 45 stores with annual sales of over $25 million.

Regional Trainer

• 1997 - 1998

Site Manager

• 1994 - 1997