Experience

Awards Etc.

• Advertising Services
• 1 - 100 Employee

• Graphic Designer

  • Nov 2022 - Present



Print Express

• Albuquerque, New Mexico, United States

• Designer & Pre-Prepress Operator

  • Feb 2022 - Oct 2022



STEAMATIC OF ALBUQUERQUE AND SANTA FE

• United States
• Facilities Services
• 1 - 100 Employee

• Project Manager

  • Sep 2016 - Dec 2017

  •Managed relationships with various property managers and commercial clients such as UNM, CNM, Lovelace, Lovelace Respiratory, UMMH, Bernalillo County, APS, EB Builders, and Chenega. •Obtained six certifications through the IICRC including Carpet Cleaning Technician(CCT), Carpet Repair & Reinstallation(RRT), Fire & Smoke Restoration(FSRT), Water Damage Restoration(WRT), Applied Structural Drying(ASD), and Applied Microbial Remediation(AMRT). Journeyman Water Restorer Designation. •Handled special projects including procurement of new equipment for restoration division by attending industry and carrier trade shows. Management and application of specialized technology such as infrared thermography, ATP measurement, and state of the art cleaning equipment such as aqueous ozone and ultrasonic cleaning techniques. •Specialized in large commercial losses. One of the largest was a sewage backup that affected 12,000 square feet of a strip mall, impacting a 10,000 square foot Family Dollar. Managed the entire project from mitigation, cleaning, and re- building of the store within five weeks of receiving the job. Show less



Trucks Unique

• Albuquerque, New Mexico Area

• Sales Associate

  • May 2015 - Sep 2016

  •Steadily gained truck and product knowledge by working sales floor daily. •Daily tasks included greeting customers and helping with their needs from initial consultation through securing deposits for orders and then scheduling installation. Including customers over the phone. •Showroom upkeep, cleaning and re-stocking. •POS system and cash drawer management. •Steadily gained truck and product knowledge by working sales floor daily. •Daily tasks included greeting customers and helping with their needs from initial consultation through securing deposits for orders and then scheduling installation. Including customers over the phone. •Showroom upkeep, cleaning and re-stocking. •POS system and cash drawer management.



STEAMATIC OF ALBUQUERQUE AND SANTA FE

• United States
• Facilities Services
• 1 - 100 Employee

• Project Manager

  • Jul 2012 - Mar 2015

  •Managed the lifecycle of restoration projects (water, fire, mold, sewage) in the residential and commercial sector. Responsible for estimating and margin optimization, asset management/placement, crew instruction/supervision, documentation, and ultimately customer satisfaction.•Managed relationships with field adjusters and claim owners who represent insurance carriers during restoration projects including Allstate, USAA, Farmers, State Farm and Travelers.

• Training And Quality Manager

  • Feb 2011 - Jul 2012

  •Tracked and scheduled maintenance on all vehicles as well as all cleaning and restoration equipment.•Maintained a weekly staff schedule including time off, vacations and days off. Also maintained an on-call schedule for all after-hour emergency responses. •Handled all quality issues out in the field. Managed the replacement or repair of damaged items or furniture. Documented site conditions or crew neglect and reported to upper management.•Handled all personnel issues for cleaning department. Including interviewing and hiring applicants as well as disciplinary measures. Also performed employee reviews. Show less

• Lead Residential Tech

  • Aug 2009 - Jan 2011

  •Performed all residential services including carpet cleaning, tile cleaning, wood floor cleaning, area rug cleaning, upholstery cleaning, drape cleaning, and air duct cleaning. Also learned and performed fire damage cleaning and water damage restoration.•Managed and maintained my assigned truck and cleaning equipment. Including daily cleaning procedures and equipment maintenance. Also checked vehicle fluid levels and reported issues requiring attention.•Managed and verified invoice and completed quality sheet for all jobs, commercial or residential. Collected money for services rendered. Obtained signatures of satisfaction from customers prior to leaving.•Successfully upsold services while in customer’s homes/businesses.•Managed daily schedule of assigned jobs, usually 4-5. Also maintained communication with office when schedule changes arose or invoices changed. Collected money for services rendered. Obtained signatures of satisfaction from customers. Show less