David Thomas CIPM

EMEA Capacity Manager at GLI UK Gaming Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, GB
Languages
  • English Native or bilingual proficiency
  • Thai Elementary proficiency
Skills

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Jason Lockwood

Having worked with many professionals, all with different skill sets, David is easily one of the most innovative and credible professionals I have ever encountered. I have seen David take a solution to a problem from an infant idea and grow it to become one of the best Business Process Management Systems I have ever seen. To be successful in business, you need to be able to incorporate ideas of others and it has been a pleasure to watch how David has done this. It's not an easy skill, but when done right, it empowers staff and creates a clear, expressive, positive and transparent working environment for all.

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Credentials

  • Calculating Earned Value
    lynda.com
    Jul, 2015
    - Nov, 2024
  • Prince2 Foundation
    THE BRITISH COMPUTER SOCIETY
    May, 2015
    - Nov, 2024
  • Prince2 Practitioner
    THE BRITISH COMPUTER SOCIETY
    May, 2015
    - Nov, 2024
  • Six Sigma (Yellow Belt)
    ALISON - Free Online Learning
    Aug, 2014
    - Nov, 2024
  • Managing Project Communication
    Lynda.com
    Jul, 2016
    - Nov, 2024
  • Managing Project Schedules
    Lynda.com
    Jul, 2016
    - Nov, 2024

Experience

  • GLI UK Gaming Ltd
    • United Kingdom
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • EMEA Capacity Manager
      • Jul 2019 - Present

      GLI is the worlds leading compliance company serving the gaming industry, providing the highest levels of service to companies ranging from start-ups to household names. The EMEA region operates 9 offices in 7 countries and provides certification services which include igaming, landbased, lottery, and security.Whilst at GLI I have had the opportunity to work as a Project Manager and Key Account Manager which has given me an insight into both the technical and commercial side of compliance testing, including the opportunity to work closely with customers.As Capacity Manager, I manage a group of eight employees based in South Africa, Netherlands, and UK who support the EMEA proposal process and provide a range of Data Services within the region and to the wider GLI community.In addition to these responsibilities I also founded and chair GLI's Technology Steering Group with a remit to look at how IT can enhance the customer experience and deliver efficient IT across the wider GLI group.Activities include:Commercial Systems > design/implement/manage a proposal tracking > train European sales team in proposal construction and tracking system > provision of key performance data/tools to balance the regions workload > curate EMEA PriceBookData Services > develop data services team and direct its development > lead development of EIS system focused on group capacity and KPIs > lead EMEA region PowerBi roll-outIn addition to recruiting the teams above, I have also centralised the management of Italy Audit Services and worked towards finding efficiencies in the GLI eco-system.Systems: SharePoint - Office 365 - Teams/Planner

    • Key Account Manager
      • Jul 2016 - Jul 2019

      Key Account Manager, GLIIn July 2016 I was given the opportunity to become GLI's first Key Account Manager responsible for accounts totaling £5M of revenue, including managing the accounts of two of the world’s largest gaming companies.Responsibilities included: > Provide customers with annual schedule of services / pricing > Produce master service agreements > Understand and present technical and security compliance information > Present corporate overview to customers > Engage all stakeholders in delivery of timely certification > Provide quarterly reviews of margins and workloadThe varied workload includied development of lottery regulations for Netherlands and developing good customer relationships that were hard to leave behind.

    • Project Manager
      • Jul 2015 - Jul 2016

      Responsible for timely delivery of certification projects in an Agile environment (Jira / Confluence) for both landbased and igaming products. Focal point for all departments involved in delivery process: math / functional / code analysis / QA.

  • L.V. Technology Public Company Limited
    • Construction
    • 1 - 100 Employee
    • Project Manager
      • Jul 2011 - Aug 2014

      LV Technology is an internationally respected design and engineering company serving the cement industry - based in SE Asia with a global portfolio of projects. Using innovative products and designs that offer rapid project completion/R.O.I. that have lead to more than 800 successful projects worldwide, and a loyal customer base.As Contract Manager my final year was focused on resolving a number of retrospective variation orders required to close several problematic projects. Successful completion of the most complex of these required the settlement and closure of 19 negotiations with 17 creditors over a two week period, allowing subsequent settlement and closure of this $21M project.During the previous two years my career progressed from project store manager (part of initial training program) to become responsible for a number of EP / EPC projects, based on a combination of bespoke and FIDIC form of contracts, located predominantly in SE Asia but also included the conclusion of projects in Saudi Arabia and Yemen.In summary during this time I gained a good overview of both the workings of a cement plant, experience including stores management, site management and exposure to EP, EPC and EPCM forms of contract.Experience gained at LV Technology and subsequently as an advisor to a West African industrial project has given me an extensive understanding and working knowledge of the FIDIC EPC (1995 & 1999) forms of contract. Based on this I have written the following papers as a guide for engineering projects:- Change Management.- Retrospective VO’s.- EPC v EPCM – Liabilities (FIDIC).

  • Openspeak (Asia) Ltd
    • Marketing Manager
      • 2008 - 2010

      Responsible for marketing wholesale international call minutes to national and international mobile phone providers is SE Asia for an independent Hong Kong registered company. Openspeak (Asia) Ltd had sole rights to market international call minutes in South East Asia via interconnects with the company’s main facility based at Telehouse, Docklands, London.Principal activities involved developing custom presentations and a pitrch to prospective clients. Responsible for marketing wholesale international call minutes to national and international mobile phone providers is SE Asia for an independent Hong Kong registered company. Openspeak (Asia) Ltd had sole rights to market international call minutes in South East Asia via interconnects with the company’s main facility based at Telehouse, Docklands, London.Principal activities involved developing custom presentations and a pitrch to prospective clients.

  • Ebud Ltd
    • Director Product Development
      • 2004 - 2007

      The company was setup company to promote sporting odds comparison website based in Dorking (UK) but later branched into other web based projects related to game play and marketing.David Honey (one of the founders of the sports betting company taken over by OPTA) advised in the early days of the project. Seed funding allowed the company to operate for a trial period.A collapse in the internet marketplace lead to a change in direction and a focus on a marketing platform based on sports prediction. Presentations were made to ESPN, Thai Bev, Asia Pacific Breweries, as well as a number of other SE Asian corporations.

  • Red Services Ltd
    • Technical Director
      • 1993 - 2004

      Red Services was setup to service the technology requirments of SME Oil & Gas companies that traditionally did not have access to in-house IT & telecommunication support. The clients included: Ramco(UK), Monument(UK), Orion(Canadian), EDF(French), Bridas (Argentina). The projects included:- international site support in Azerbaijan, Turkmenistan and Georgia - Oil- conversion/extension of Grade II listed building from call centre to O&G head office - Oil- manage satellite hub interconnecting Houston, London and Ashgabat - Oil- specification, tender and installation of telephone systems - Oil- software systems specification (level 0 data flow diagram) - direct gas salesThe most challenging project was a year long upgrade of Grade II listed building to serve as the new HQ for a UK independent O&G company – which subsequently went on to win a local design award. This role involved coordinating between client, main contractor, architect, local authority, utilities and a range of specialist subcontractors. The assignment ran from the initial project activities, selection of an architect for the 775 sqm office and the provision of a budget and project schedule, through to snagging and handover.

  • Hess Corporation
    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Business Unit IT Manager
      • 1988 - 1993

      Worked as BU IT Manager following major restructuring of this multi-national US Oil & Gas exploration and production company based in London/Aberdeen. Originally employed as a support engineer on Ivanhoe/rob Roy I was recruited to the Head Office as the Head of Personal Computing.This role saw the company expand from 70 to 300 employees in the UK and an equivalent expansion in the demands on IT. In addition to the management of change the other key tasks were:- managing a team of 6 people support a diverse range of office and specialist software.- connection to Citibank offices to allow online transactions.- evaluation of specialist software and platforms.Following a major restructure to a decentralised business unit arrangement I was promoted to BU IT Manager for the Technical Business Unit. During this time the major projects included:- development of Gas Billing system.- purchase of IBM RS6000 (this equipment paid for itself in under 1 month) replacing an offline Cray based service. IBM's unique architecture coupled with vast memory meant that this became one of the 3 most powerful computers in the UK and allowed reservoir simulations to be completed in hours not days.

  • MOM International Ltd
    • Software Engineer
      • 1984 - 1985

      MOM provided Project Management consultancy to the Oil and Gas industry based on proprietry hardware/software. In the early 80's they branched into PC based support systems based on autocad. The role here revolved around developing and supporting this software both in the office and the client's sites. The clients included British Petroleum where I spent 9 months working at West Britannic House and 2 years at Hess. Eventually the role became primarily a support role and eventually I was invited to join Hess on a full time basis.

Education

  • NEWI
    HND Computer Studies, Practical Use of Computer Technology
    1982 - 1984

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