Experience

Link-Systems International, Inc.

• United States
• E-Learning Providers
• 1 - 100 Employee

• Product Specialist

  • Nov 2014 - Present

  * Conduct outgoing calls to educational institutions to book demonstrations for any four products* Determining which individuals at each institution would be the Point of Contact for each individual product * Conduct outgoing calls to educational institutions to book demonstrations for any four products* Determining which individuals at each institution would be the Point of Contact for each individual product



Seminole Hard Rock Hotel & Casino Hollywood

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Cage - Kiosk Supervisor

  • May 2012 - Feb 2014

  Under the direction of the Cage Manager, is responsible for the direct operation of the gaming cage and vault. The individual will be accountable for funds, balancing Cage Cashiers, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have strong knowledge of Title 31 and tax requirements as pertains to the gaming operation. The individual will have a strong working knowledge of all areas of Cash Operations, excluding the drop & count.



Humana

• Referral Specialist

  • May 2011 - May 2012

  Initiate telephonic outreach to members identified by Humana Cares as viable candidates for Care Management and engagement. You will explain Humana's Care Management program and obtain consent for enrollment.Document per protocol and communicate pertinent information to designated person and/ or persons. Meet or exceed referral activity goals on a weekly basis. Participate in the promotion of the multi-disciplinary healthcare team. Work collaboratively with other members of the clinical leadership team. Relate to a production environment and understand process flows. Key Competencies Builds Trust: Walks the talk; makes choices that are consistent with Humana's ethical principles; is emotionally intelligent; manages self and relationships effectively, through self-awareness, self-management, awareness of others and skill in dealing with others. Champions the Customer: Keeps closely attuned to the needs and perspectives of customers and uses this insight for the benefit of the business. Drives for Excellence: Demonstrates the ability to achieve results, outperform the competition, and win through continuous upgrading of one's own and other's work performance. Takes the initiative to help others develop and enhance their capability to contribute to Humana. Seeks out learning from one's own experience, from other people and from other resources, and contributes to other's learning. Is Accountable: Meets clearly stated expectations and takes responsibility for achieving results.



CBH Care

• United States
• Mental Health Care
• 1 - 100 Employee

• Care Advocate & Provider Service Rep

  • Jan 2010 - Jul 2010

  Your Care Advocate will work with you to find the right care for your needs. If you needoutpatient care, your Care Advocate will assist you in selecting a mental health or substanceabuse professional to help you with your problems. They will work with you and yourbehavioral health provider to coordinate the care and services that you need The CareAdvocate will refer you to someone who has an office conveniently located for you. Your Care Advocate will work with you to find the right care for your needs. If you needoutpatient care, your Care Advocate will assist you in selecting a mental health or substanceabuse professional to help you with your problems. They will work with you and yourbehavioral health provider to coordinate the care and services that you need The CareAdvocate will refer you to someone who has an office conveniently located for you.



U.S. Census Bureau

• United States
• Government Administration
• 700 & Above Employee

• Enumerator

  • Jun 2009 - Sep 2009

  •Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews. •Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms. •Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification. •Complied with accuracy standards while maintaining high production rates. •Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties. •Met daily with supervisor to review and submit work, and receive additional instructions.